If you follow the instructions to a "t" there is no problem - however they do appear to be written for expert ITers... quite straightforward and concise - perhaps a "problems" paragraph could help tho... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo fram... Ver mais
A empresa respondeu
I've been using Kenro as a photo frame supplier for my small business for around four years now and am very happy with them. Great products, easy to use website, fast delivery and great customer serv... Ver mais
A empresa respondeu
First time purchase from the Kenro website. And thought I had to take this opportunity to congratulate everyone involved at Kenro. I just purchased from their "B" stock a Nissin i60a flash and Air 10s... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A family-run, UK based company supplying high quality photo albums, photo frames, gifts, home decor, photography hardware and film making equipment at great prices to the general public and trade stores.
Informações de contacto
Greenbridge Road, SN3 3LH, Swindon, Reino Unido
- 01793615836
- sales@kenro.co.uk
- kenro.co.uk
4,3
Excelente
128 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
FAST DELIVERY A*
2 de janeiro de 2024
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Kenro 4-in-1 Film, Slide and Photo Scanner
The scanner arrived on time and was well packaged and had a printed manual as well as a CD with instructions. What I like particularly is that this scanner stores the images on an SD card and so is not dependent on a computer program which can become outdated all too soon.
I have only used it so far for scanning 35mm slides, and I am pleased with the results. The only criticism I have is that the viewing screen is a bit small to see clearly the results of editing but I used PC software and a 22 inch screen to achieve the results I wanted.
I had not heard of Kenro until I searched online for a scanner, but my experience was good and I would certainly look at their products again.
14 de janeiro de 2024
Opinião espontânea
Resposta da Kenro Ltd
Thank you so much for your great review - we're so glad you had a good experience with us. All the best, the Kenro team
First photo I tried to scan fell out of…
First photo I tried to scan fell out of the holder and I can’t get it out but the scanner still works okay. Just annoying that I cannot retrieve the photo out of the box.
29 de dezembro de 2023
Resposta da Kenro Ltd
Hi Angela - so sorry to hear this! Did you get in touch with Kenro support about the issue? If not, please could you get in touch on info@kenro.co.uk with a bit more information. The scanner accepts photos 6x4" and 7x5", and the spacers on the photo holder can be adjusted for each photo size. Please do let us know which photo size you're trying to scan and whether you adjusted the holders as per the instructions before scanning. It would be really helpful to see a picture of the size of photo you're trying to scan inside the holder. Then we'll be able to pass it to our technician and get some answers - he might also have a suggestion for how to get the photo out. We look forward to resolving the issue for you. All the best, Kenro
Still haven’t received product
Still haven’t received product. Royal mail are useless and ignore redirect details.
28 de dezembro de 2023
Resposta da Kenro Ltd
Hi Dominic,
So sorry to hear that your order has not yet been received.
I can't see any contact from you regarding the missing parcel. Please do get in touch with us at info@kenro.co.uk and we will be happy to look into this for you.
Many thanks,
Good Business
Great company! No issues with the company at all! Products were quite good and did the job.
27 de abril de 2023
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Excellent product well packaged and…
Excellent product well packaged and speedy delivery
1 de janeiro de 2024
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Delivered on time,well packed
26 de dezembro de 2023
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great product and a great service
Great product and a great service - many thanks!
26 de novembro de 2023
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
First time purchase from the Kenro…
First time purchase from the Kenro website. And thought I had to take this opportunity to congratulate everyone involved at Kenro. I just purchased from their "B" stock a Nissin i60a flash and Air 10s transmitter kit. Firstly the products are like new and arrived in the original box with all accessories and manuals.They were well packaged and delivered on time and as described. Apart from the substantial saving purchasing from the company's"B" stock items,I must applaud the company's work ethic. From my initial online purchase to delivery Kenro kept me informed during every stage of the process even the tracking process via the Shop app. A wonderful experience from start to finish.Would have no hesitation in recommending this company in the future. Have a look on their website I'm sure you won't be disappointed.
11 de novembro de 2023
Opinião espontânea
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
quick delivery
28 de outubro de 2023
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
A great Seller
A great price, an easy transaction and quick delivery. A recommended seller.
25 de outubro de 2023
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
Great service all round
Quickly refunded when there was an error with stock.
Quickly dispatched the bought replacement.
Item is lovely. First fluid head and good height range. Looking forward to putting it to work
30 de setembro de 2023
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
All the best, the Kenro team
Photo album
Good quality product.Exactly as described and delivered on time.Only thing I would say is that I agree with another review that you couldn't put 36 photos in as the album would not close.I put 18 photos in using only 1 side of each sleeve and it closes ok.
29 de setembro de 2023
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us.
We'll make sure to pass your comments onto the correct team.
All the best, the Kenro team
Prompt dispatch and fast delivery
Prompt dispatch and fast delivery, communication at each step
28 de setembro de 2023
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us. All the best, the Kenro team
Quickly sorted
Excellent item but with the first one, impossible to open the battery case. Rang them and they immediately dispatched another which arrived the next day. First class customer service!
28 de setembro de 2023
Resposta da Kenro Ltd
Thank you so much for your great review - we're so glad you had a great experience with us. All the best, the Kenro team
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us. All the best, the Kenro team
Easy to order
Easy to order, photoframes arrived very quickly and are quite stylish and photo fits perfectly. Delighted with them. Would certainly order from Kenro again.
27 de agosto de 2023
Resposta da Kenro Ltd
Many thanks for your lovely review - we're so happy to hear you liked the products and the service, and we look forward to helping you again in future. All the best, the Kenro team.
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