Kenwood Damp Proofing Opiniões 

1318
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a free quote to assess damp issues in my flat. Seweryn Slowiok came to do the assessment and I was very impressed by his professionalism and the time and care with which he did the assessment.... Ver mais

Classificada 5 em 5 estrelas

Kenwood replied to my queries when no other company did. Carol who I spoke to first was supportive and helpful and James got back to me in a timely manner once I’d sent photos of the mould in question... Ver mais

Classificada 5 em 5 estrelas

I would like to say that Jim O’Malley CSRT, Head of Surveying & Sales from Kenwood Damp Proofing PLC provided excellent service. I filled in an online query form based on a quote I had received and w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lee came to the house and made a very detailed and accurate report on our damp issues. I was mainly concerned that there was nothing structurally wrong, and he was able to reassure me that it was main... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços ao domicílio

Escrito pela empresa

Over 10,000 homes damp proofed! Kenwood Plc are specialists in Damp Proofing London & the UK, Basement Waterproofing, Condensation Control, Dry rot and Woodworm infestation.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
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Respondeu a 93% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1318)

145 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very professional and courteous

Very professional and courteous. Arranged a survey promptly and called me back to check everything was as instructed. Great service from Louise B, thank you.

8 de janeiro de 2026
Opinião espontânea
logótipo da Kenwood Damp Proofing

Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Classificada 5 em 5 estrelas

Tom and Michael done the damp treatment…

Tom and Michael done the damp treatment course ventilation for me today.
Tom and Micheal is amazing. The work done is very neat and clean up well once everything is done. Thank you so much

6 de janeiro de 2026
Opinião espontânea
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Resposta da Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Classificada 5 em 5 estrelas

Damp and mould issues

I contacted Kenwood to see if they could help with a damp and mould issue in a property I own. It was fast and easy to arrange an inspection at the property which was conducted by Travis Lerner. I received a comprehensive reports with a solution to fix the issues by installing a Kenwood ventilation system. Travis was very knowledgable and was prompt in returning my calls and emails with questions. So far a very good service from Kenwood and would recommend them as true specialists.

16 de dezembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Classificada 5 em 5 estrelas

New property woodworm treatment

Moving into a new property problems with Mold and woodworm were identified by the survey, so needed addressing quickly. Kenwood were recommended by a friend and I was very happy with the service provided. In particular Travis was a great help from start to finish, providing clear and courteous and knowledgeable communications throughout the process. Great service.

22 de dezembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Classificada 5 em 5 estrelas

Professional and kind

Really kind bunch. Got the job done really well

24 de dezembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Classificada 5 em 5 estrelas

Tom and Reece did a fab job

Tom and Reece did a fab job. Would recommend them anytime

24 de dezembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you so much for reviewing our service, we really appreciate it.

Classificada 1 em 5 estrelas

This Kenwood equipment is a scam by…

This Kenwood equipment is a scam by these company. Do not buy from them. They are very very expensive and useless n hopeless. I had spend around £4000, which was a total waste. What they say, is absolutely lie and it does not do anything, beware of such companies, they give reference of Buckingham place to sell their products. Bwware of such fraud companies products.
They may not allowed this review to come up online, I am sure.

23 de dezembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve described and appreciate you taking the time to let us know. We take all concerns seriously and would like the opportunity to investigate this further.

Please email us at feedback@kenwoodplc.co.uk with more details so we can look into the matter and assist you directly.

Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Kenwood have been great in helping get…

Kenwood have been great in helping get the work booked in during a really hectic time. Travis was extremely helpful in getting everything sorted so close to Christmas and went above and beyond to ensure the works were able to be carried out without any hassle.

18 de dezembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Classificada 5 em 5 estrelas

Cannot recommend highly enough

Absolutely outstanding service from start to finish. Great communication, really clear overview of works/cost and flexibility on dates/payment etc. Cannot recommend these guys highly enough. Night and day compared to any of its competitors. Jim has been brilliant.

18 de dezembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you so much for your review of our service, we really appreciate you taking the time to provide feedback.

Classificada 5 em 5 estrelas

Very professional service from Jim

Very professional service from Jim, including getting our job booked in quickly. Thank you.

17 de dezembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Classificada 1 em 5 estrelas

Smoke and mirrors

Shame I can’t give a minus it’s that bad ! Firstly it’s not necessarily a free survey as advertised .. I paid £168.00 for a ‘ survey ‘ where they ‘ found damp ‘ where no other company did ( funny that ) and their estimate was 3 times that of any other company !
They may have slick literature and proactive sales force but this is just smoke and mirrors to cover their extremely poor customer services .. many unanswered calls and waited 11 days for a refund . Would never use again or recommend to my worst enemy .. a con !!

30 de novembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve described and appreciate you taking the time to let us know. We take all concerns seriously and would like the opportunity to investigate this further.

Please email us at feedback@kenwoodplc.co.uk with more details so we can look into the matter and assist you directly.

Thank you for bringing this to our attention.

Classificada 1 em 5 estrelas

Unable to provide fireproof assurance

Had a condensation system installed in late September so it's too early to comment on it's effectiveness. However needed a letter for my managing agents to confirm the vent was sealed and fire proof, but for whatever reason they haven't provided this, despite numerous requests by phone and email.
Would advise making sure you receive all assurances before making any final payments.

1 de outubro de 2025
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Resposta da Kenwood Damp Proofing

Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve described and appreciate you taking the time to let us know. We take all concerns seriously and would like the opportunity to investigate this further.

Please email us at feedback@kenwoodplc.co.uk with more details so we can look into the matter and assist you directly.

Thank you for bringing this to our attention.

Classificada 1 em 5 estrelas

Would not use!

Would not use!

We moved into a property where Kenwood 4 years ago did just shy of £10k worth of damp proofing in a room. Since then the damp has risen and Kenwood have taken no responsibility and we've had multiple surveyors, each with completely different reports. Where work has taken place and is now in need of repair due to plaster cracking, they simply have refused or not responded to the direct questioning.

The report of issues with plumbing was a complete fabrication and the next surveyor was shocked that they had said this was the cause as the damp is all around the room and not located near the washing machine.

When asking for a full report from the surveyors on site they do not provide instead get a very brief report that generally says 'not our fault, but we can quote'.

We have had separate work done in the flat due to damp and used London Waterproofing Company which was impeccable.

11 de novembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve described and appreciate you taking the time to let us know. We take all concerns seriously and would like the opportunity to investigate this further.

Please email us at feedback@kenwoodplc.co.uk with more details so we can look into the matter and assist you directly.

Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Tom and Reece carried out the Damp…

Tom and Reece carried out the Damp Proofing and were excellent and very professional.

28 de novembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Classificada 1 em 5 estrelas

Very late to appointments, got electrocuted.

Always 1-2,5 hours late to appointments, plus the electrician they worked with did something wrong in my electrical system that I got electrocuted and rushed to A&E.

25 de novembro de 2025
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Resposta da Kenwood Damp Proofing

Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve described and appreciate you taking the time to let us know. We take all concerns seriously and would like the opportunity to investigate this further.

Please email us at feedback@kenwoodplc.co.uk with more details so we can look into the matter and assist you directly.

Thank you for bringing this to our attention.

Classificada 1 em 5 estrelas

more melts than damp

they are lovely and helpful - but DO NOT trust them. they can find damp anywhere, even in the mouth of a 90's raver.

30 de outubro de 2025
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logótipo da Kenwood Damp Proofing

Resposta da Kenwood Damp Proofing

Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve described and appreciate you taking the time to let us know. We take all concerns seriously and would like the opportunity to investigate this further.

Please email us at feedback@kenwoodplc.co.uk with more details so we can look into the matter and assist you directly.

Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Jamie and Brenon were brilliant

Jamie and Brenon were absolutely amazing. I needed some damp proof coursing done for a property I bought and they carried out the job to perfection with absolute professionalism. Any questions asked , were answered perfectly and both were great to have around, can not recommend enough!!

12 de novembro de 2025
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logótipo da Kenwood Damp Proofing

Resposta da Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Classificada 1 em 5 estrelas

Don't use Kenwood!

I was saddled with Kenwood because the previous owner used it for a damp course. So you become trapped in a vicious circle.

You then get persuaded to do other damp work that is identified on their surveys, which is, of course, not covered under the original scope of work.

Now they charge you 'reinspection fees'. Easiest £172 earned by coming around for ten minutes, taking a look at a wall that Kenwood has treated twice and passing the buck, blaming the guttering. There's nothing wrong with the guttering, and the exterior walls are painted with Weathershield.

You would achieve better customer retention and loyalty from someone who has spent thousands on work done by your company over the years by being proactive with your warranties. I will not use you again, ever. Especially now with these so-called reinspection fees.

31 de outubro de 2025
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logótipo da Kenwood Damp Proofing

Resposta da Kenwood Damp Proofing

Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve described and appreciate you taking the time to let us know. We take all concerns seriously and would like the opportunity to investigate this further.

Please email us at feedback@kenwoodplc.co.uk with more details so we can look into the matter and assist you directly.

Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Amin and Noel were great

Amin and Noel were great - fast and efficient. Amin has great interpersonal skills - very polite.

10 de novembro de 2025
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logótipo da Kenwood Damp Proofing

Resposta da Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

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