Just started the program. I had a question, customer service was outstanding! Nora Abot responded promptly, professionally and friendly. I received clear information, and I look forward to see how the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great site with endless recipe ideas and extra support and guidance. Regrettably I had to cancel my subscription but the adviser (Nora) was very efficient and helpful and I hope to resubscribe when I... Ver mais
A empresa respondeu
I love the recipes and looking forward to shopping and cooking them. Seems like a diet I can stick to. However I am advised by my doctor not to use any faux sugar/sweetening products like stevia or... Ver mais
A empresa respondeu
I found their app not nearly as good as Diet Doctor. Their advertising and payment system is not clear and they do not even try to help with a refund when a payment is taken from your account that y... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Ketoway Diet
Escrito pela empresa
A Keto Plan Designed to Make Progress!
Over 1000 Keto Recipes
Quick, delicious meals tailored to your goals and cravings.
Quick, delicious meals tailored to your goals and cravings.
Personalized Keto Plan
A custom plan built around your body and lifestyle for steady results.
A custom plan built around your body and lifestyle for steady results.
100+ Workouts and Exercises
Simple routines, yoga, and meditation to boost energy and speed up progress.
Simple routines, yoga, and meditation to boost energy and speed up progress.
Motivating Challenges
Fun daily tasks designed to keep you consistent and excited.
Fun daily tasks designed to keep you consistent and excited.
Nutrition and Health Guides
Clear, practical advice on eating, training, and healthy habits.
Clear, practical advice on eating, training, and healthy habits.
Progress Tracking and Visualization
Easy tools that show your results and keep you moving toward your goal.
Easy tools that show your results and keep you moving toward your goal.
Informações de contacto
Estados Unidos da América
- hello@ketoway.diet
- ketoway.diet
4,1
Bom
225 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Cool so far but I just signed up
31 de março de 2026
Resposta da Ketoway Diet
Dear Kayleigh Obryan,
Glad the Ketoway diet is cool so far since you just signed up! We are actively working on improvements to keep your experience safe and free from any scam, injury, legal issues, or a chargeback. Please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
I've been wanting to lose weight for a…
I've been wanting to lose weight for a long time so I am looking forward to this journey.
I found this easy to use and it didn't take very long to complete
31 de março de 2026
Resposta da Ketoway Diet
Dear Beverley Smith,
We are thrilled you found the Ketoway diet easy to use for your weight loss journey! We are actively working on improvements. If you ever need assistance, please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Too many “special offers “
Don’t like having to go through several special offers to get to the end want to be able to skip the crap!!!
31 de março de 2026
Resposta da Ketoway Diet
Dear Joanne Walsh,
We understand it is frustrating to go through several special offers when you just want to skip them. We are actively working on improvements to streamline the Ketoway diet experience. Please email help@ketoway.diet with your account email and order number so we can assist further.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear Carmela,
Glad you found us very helpful and are eager to try keto! We are actively working on Ketoway diet improvements. If you ever face a chargeback, legal, injury, or scam issue, please email help@ketoway.diet with your account email and order number if possible.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear erry_lynn,
We are glad you found the assessment fast and easy. To keep the Ketoway diet safe from scam, injury, legal, or chargeback issues, we are actively working on improvements. Please email help@ketoway.diet with your account email and order number if possible.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear Fran Guertin,
We appreciate your feedback regarding the high number of offers at the end of your Ketoway diet sign-up. Please know we are actively working on improvements to streamline this. Kindly email help@ketoway.diet with your account email and, if possible, your order number.
Sincerely,
High Diet Team
Finding that there is an app to follow…
Finding that there is an app to follow and easy to use. The meals look good and I look forward to meeting my coach.
30 de março de 2026
Resposta da Ketoway Diet
Dear Irene Wilson,
We are so glad the Ketoway diet app is easy to use and the meals look good! We are actively working on improvements to ensure a safe experience free of any scam, injury, legal, or chargeback issues. Please email help@ketoway.diet with your account email and, if possible, the order number so we can help connect you with your coach.
Sincerely,
High Diet Team
Only took out one week .that was a week…
Only took out one week .that was a week ago for £6
Today you took out £31.98 out of my account
I’m finding it difficult to cancel and to get my £31.98 pound back ……help……
30 de março de 2026
Opinião espontânea
Resposta da Ketoway Diet
Dear Fiona Collins,
We are sorry it is difficult to cancel after your one-week trial. We are actively working on improvements. To assist you and prevent any scam worries, injury, legal steps, or a chargeback, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear Marg Anderson,
We are so glad you found the Ketoway diet easy to understand! We are actively working on improvements to ensure a safe experience, free from any scam, chargeback, legal, or injury concerns. If you need anything, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
I didn’t use this app due to personal reasons
I didn’t use this app due to personal/medical reasons. I then forgot I signed up and was charged £40 from my bank account. When raised with customer ‘care’ team I got told they don’t do refunds and everything is non refundable. This is just a made up rule as everything is refundable within reason. Makes me wonder why the company won’t do refunds.
Don’t use this app if your doing a trial because you’ll end up being out of pocket like me, someone who depends on that £40 to live. Avoid
27 de março de 2026
Opinião espontânea
Resposta da Ketoway Diet
Dear Shannon,
We are sorry you were billed after forgetting your trial and could not use Ketoway diet for medical reasons. We are actively working on improvements. Please email help@ketoway.diet with your account email and, if possible, the order number so we can help.
Sincerely,
High Diet Team
Easy to sign up!
27 de março de 2026
Resposta da Ketoway Diet
Dear cathymcvey,
We are glad you found the sign up easy! At Ketoway diet, we are actively working on improvements to prevent any scam, injury, legal, or chargeback issues. If you need support, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
I just want a one month plan
I just want a one month plan. I don’t want to go through all those steps.
27 de março de 2026
Resposta da Ketoway Diet
Dear comillalpn,
We understand you want a one month plan without all the extra steps. We are actively working on improvements to simplify the Ketoway diet. To safely assist and avoid scam, chargeback, legal, or injury risks, please email help@ketoway.diet with your account email and order number if possible.
Sincerely,
High Diet Team
Too many additional offers…
Too many additional offer that I’m not interested in. Perhaps if I’m satisfied with my plan after my first month I’d be more interested in purchasing additional products but not before I’ve had a chance to assess where I need further support.
27 de março de 2026
Resposta da Ketoway Diet
Dear Mamō,
We understand it is frustrating to receive additional offers before having time to assess your new Ketoway diet plan. We are actively working on improvements to this process. Please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear swanston,
We're glad you found the Ketoway diet helpful and easy to understand. We are actively working on improvements! If you ever need assistance with a chargeback, scam, legal, or injury matter, please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
They offered me extra ways to help but…
They offered me extra ways to help but I can't afford right now.
26 de março de 2026
Resposta da Ketoway Diet
Dear Richard,
We see you can't afford the extra ways to help right now. We're actively working on improvements. To keep your Ketoway diet safe from any scam, injury, legal, or chargeback issues, please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Done keto before and lost weight so…
Done keto before and lost weight so keen to get on board again
Easing self into it but in earnest starting Monday when I next go to town to shop
25 de março de 2026
Resposta da Ketoway Diet
Dear Liz Kruger,
Thrilled you are starting in earnest Monday after shopping! We are actively working on Ketoway diet improvements. To ensure a safe journey and prevent any scam, injury, legal, or chargeback issues, please email help@ketoway.diet with your account email and order number if possible.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear Nancy Iiams Newell,
We are glad the Ketoway diet is a helpful starting point! We are actively working on improvements to protect you from any scam or injury. For legal or chargeback inquiries, please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear debbiann,
We hear your frustration regarding the requests for add ons. We are actively working on improvements to the Ketoway diet. We take any scam, injury, legal, or chargeback issues seriously. Please email your account email and, if possible, the order number to help@ketoway.diet.
Sincerely,
High Diet Team
Not straightforward enough to get to…
Not straightforward enough to get to the actual plan
24 de março de 2026
Resposta da Ketoway Diet
Dear jmillerdesigns,
Sorry getting to the actual plan was not straightforward enough. We are actively working on improvements. To avoid scam, legal, injury, or chargeback issues with your Ketoway diet, email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Resposta da Ketoway Diet
Dear Wendy,
We love hearing the Ketoway diet is easy to follow! We are actively working on improvements to enhance your experience. For any support, including chargeback, legal, injury, or scam concerns, please email help@ketoway.diet and include your account email and order number.
Sincerely,
High Diet Team
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