Key Equity Release Opiniões 17 875

Our contact Tony Salter ensured throughout the process that we understood all the details involved and made what could have been a complicated procedure very straightforward. It was reassuring that we had a dedicated point of contact from start to finish. An excellent representative of a professional company, we had personal and caring service throughout

Our advisor is Tom Walmsley. We have found him to be very helpful and patient, explaining carefully anything we didn't understand concerning our Wills. He always called at exactly the time and date previously arranged which is a very rare thing these days and has been much appreciated.

Neil Clarke was very helpful and very thorough. He guided us through the whole process and kept us updated all the way, giving sound help and advice when we needed it. It was a long process made easier with Neil by our side. We will always be grateful for his help, and knowing he is only a e-mail or phone call away if needed in the future is very reassuring.

Philip Johnson-Brown was a great help with updating my will, he explained everything fully, I was nervous about the appointment but he completely put me at ease, I would highly recommend.

Saul Andrew has been of great help to myself and my husband. He is very patient and explained all the details of what was required in dealing with our wills etc. Excellent service from this company, the staff always willing to answer our questions.

Tom made every very easy to understand and was happy to go over anything as much as we needed

We’ve given this 5 stars because Jo was so helpful , we had a number of things going on some which we were uncertain of and Jo put our mind at rest and explained everything to us in plain English making the appointment so much easier .Highly Recommend

I cannot speak highly enough about our equity release adviser, Andrew Warby of Key Group.
From the start, Andrew was friendly, welcoming and highly knowledgeable, quietly and calmly explaining the process involved. He answered our queries clearly and in terms we could easily understand.
Andrew's communication was excellent throughout - he kept us involved and let us know the stages we were at, and gave us sensible timescales so we could see how we were progressing.
The entire process was handled with exemplary professionalism and friendliness - Andrew made it very clear and was always readily available if we had any queries.
Thank you, Andrew, and Key Group. I am more than happy to recommend you to anyone out there thinking of equity release.

Had to amend something and Simon Clow was very friendly and explained everything I needed to know in great detail. I would highly recommend Key Equity Release A++

Very helpful, explained plainly and simply.

Andrew was a star, made the whole process simple and straight forward, we were always kept well informed during the process
Many thanks to Andrew and all involved

Saul Andrew was great, friendly and took time to make sure we understood every step of the process.
Great company would definitely recommend them.

Martin was very helpful and gave us good advice in dealing with the equity release. He kept us well informed about how things were progressing.

Austin duration he is a good help and adviser and explained things well

Saul Andrews spent a lot of time explaining the details, he was very informative and gave us some good advise on the way forward. he answered our questions very professionally. very good customer service. Thank you.

Saul Andrew was very helpful and explained everything in a detail which we could understand

Tom Walmsley was brilliant at explaining everything there was no rush .He made sure I understood everything before going ahead with anything.

Great professional service provided by Daniel Cook. Responsive to enquiries, clear advice, very helpful. A smooth process from start to finish. Thank you Dan.

Our Estate Planning and the updating of our Wills has been managed by Tom Walmsley. Tom has been exceptionally helpful in all aspects of his professional guidance. Polite and good humoured he cuts to the chase with an easy style and with language and terms that can be easily understood and absorbed by the lay person, probably entering into this area for the first time. He is both understanding and very patient, leaving no stone unturned to ensure complete understanding of the various issues (and pitfalls) involved. Of particular note was his help and guidance with the updating of wills to cover likely areas of weakness and risk. Thank you Tom, it really has been a pleasure being guided by you.
G & T