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Escrito pela empresa
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Informações de contacto
Estados Unidos da América
- keyzone.co.za
3,3
Aceitável
12 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brought a new cover and was expensive…
Brought a new cover and was expensive too but after paying a lot of money the quality is not good i got a damaged cover and no reply
21 de outubro de 2025
Opinião espontânea
Terrible service
Terrible service. They do not answer their store phone, takes days to respond on WhatsApp. I've tried numerous times to contact them, after my purchase. I purchased the office product, I advised them that it's not working.... To date I am still awaiting responses. I requested a proper form of communication, still waiting!!!!!! I have work and assignments that need to be done but they do not care to assist. This is the worst experience I have had with a company. It's extremely disappointing.
26 de maio de 2025
Opinião espontânea
Resposta da KeyZone
Hi Tanya!
We're truly sorry to hear about your experience and understand how frustrating this must be.
We want to clarify that our WhatsApp line was unfortunately down for over a month due to issues with our old device and the transition to a new one, which made it impossible to recover any previous chats. This was outside of our control and we sincerely apologise for any delay this may have caused.
We’ve checked our records, and the last email we received from your side was in October 2024 — we didn’t receive any recent follow-up after that. We always encourage email as a reliable method of communication, especially when there are urgent concerns.
That said, we’re more than happy to help you get your Office product working. Please feel free to send us a WhatsApp message using the same number or email us again so we can assist you immediately. We want to make this right.
Thank you for your patience and understanding.
— KeyZone Support Team
Extraordinary service always willing to…
Extraordinary service always willing to assist when there is problems. Saves you thousands in buying software.
23 de maio de 2024
Opinião espontânea
I purchased a product key Office 2021…
I purchased a product key Office 2021 professional plus ,yesterday. Tried to activate the key but received a message displaying the it has reached its maximum activation. Sent a mail through to support at Keyzone,no response.
9 de maio de 2024
Opinião espontânea
Resposta da KeyZone
Thank you for your feedback. We understand how frustrating it can be when things don’t go as planned.
Please note that our support team responded within two hours to assist you. We're glad to hear that the situation has been resolved and you have received your refund.
Thank you for your patience and for giving us the opportunity to address this issue. We hope to provide a better experience next time. If you have any further questions, please don't hesitate to contact us.
Very good and excellent service.
8 de março de 2024
Opinião espontânea
First Class
First Class service and support. Just be sure to check your Junk Mail folder for the Key - some email servers put it there for some reason.
17 de outubro de 2023
Opinião espontânea
"Excellent service
"Excellent service, prompt reply, resolve my issue without any backwards and forwards or the need for constant screenshots. highly recommend.
"
31 de julho de 2023
Opinião espontânea
Key doesn't work
Purchased a key for Office it was not delivered instantly as advertised, had to send a mail and then got the key, used the key and got an error that the key cannot be used for desktop apps, made several follow up emails without success...
30 de janeiro de 2023
Opinião espontânea
Great Service
From placing my order to the receipt of it only took a few hours which was great and really appreciated.
24 de novembro de 2022
Opinião espontânea
Excellent Service!!
Excellent Service!!! Thank you for also providing additional assistance 😊
Heidi
26 de setembro de 2022
Opinião espontânea
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