Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

No one wants to go through the process of losing a beloved pet, but if the time comes again Sally will be our first call. The kindness offered from booking for our Rusty to be collected after he’... Ver mais

Classificada 5 em 5 estrelas

Not the best time in our lives , and in the nicest possible was wish I'd not had to use this service, But that said it was absolutely flawless from start to finish, Sally was the most kind and cari... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So.. I knew my 18 yr old cat was sick. My vet couldn’t accommodate so kind funerals sent Robert from Kent to Southampton . He was amazing . Took my girl to kind funerals . The package I got back from... Ver mais

Classificada 5 em 5 estrelas

Absolutely 10 stars. A relative's dog died and they didnt feel able to handle the cremation so i contacted Kind and they were honestly outstanding. VERY quick and understanding, so pleased with their... Ver mais

Informações sobre a empresa

  1. Serviço funerário para animais de estimação

Escrito pela empresa

We are a pet cremation company servicing London and the South East. We are the UK's first net zero funeral company. We treat our customers with kindness and their pets with great care. We are people kind, human kind and planet kind. We collect pets from homes or vets and return with ashes a few days later. We have land where families can bury their pets ashes alongside human family members.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

164 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Such a kind and lovely company …

Such a kind and lovely company so informative and so sensitive.
Sally came to collect our cat, and she was very sensitive and caring towards myself and very interested in hearing about my cats life.
Absolutely wonderful service and I hope its a very long time before we have to do this again, but when the time comes for our other cat I will definitely use this company again.

3 de março de 2024
Classificada 5 em 5 estrelas

supportive and sympathetic

in a very painful time Sally was so understanding and sympathetic to our pain. Even though she was the last person to see our beautiful boy Riki, I felt better she was the one to lead him to dog paradise.

14 de fevereiro de 2024
Classificada 5 em 5 estrelas

I really can't thank Sally enough for…

I really can't thank Sally enough for cremating Ty, my dog that I had for 12 years. She made a painful experience a lot less stressful, so for that I'm forever grateful.

Sally even came out to collect Ty on a Saturday from our home which is outside of her normal working hours.

I'm forever grateful to Kind for making the whole experience less stressful as I was panicking on Ty passing away at home. She even gave Ty strokes after he had passed away and took good care of him once she had collected him. Sally also reassured me that he looked peaceful just before cremation and they said a few words for him during the service.

Once the cremation was done on the Saturday, I received him back very quickly on the following Tuesday.

Thank you so much for taking good care of Ty and giving him the wonderful cremation that he deserved 🌈🌉💙

24 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely caring company/lady

My son's beloved hamster passed away and he was devastated. We decided that having him cremated was what we wanted to do and I found Kinds website. I got in touch and Sally was nothing but helpful from start to finish - she kept me updated on when Franklin would be collected/when he was ready to be returned to us/when he would be returned. She did a little clay pawprint which was a really nice touch & my son wasn't expecting! This was included along with the ashes & cremation certificate, all beautifully presented in a lovely bag. Sally was a pleasure to deal with, and made a hard time that little bit easier. I would highly recommend Kind/Sally if you find yourself in the sad situation of needing to have a family pet cremated.

27 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sally was so good after we found…

Sally was so good after we found ourselves in the awful position of losing our little Rocky. She collected and returned in person, had empathy and kindness and included a little clay footprint, ink prints and hair cutting. She made a very difficult thing that little bit easier.

19 de fevereiro de 2024
Classificada 5 em 5 estrelas

Incredibly kind and fast at a very difficult time

I lost my best friend and soulmate on a Sunday after a few weeks of illness. I reached out to Sally as it was originally thought that he would pass on a Friday. But Duncan rallied and Sally was very kind and understanding. I then had him booked in the vet to visit on Saturday as he went downhill again. Sally responded very quickly.

Then, the vet asked me to give Duncan another 24 hours to see if we could fix his heart. Sally was, again, incredibly understanding.

By Sunday, it was obvious that Duncan was not going to make it. Sally was on hand and I was reassured by her coming to collect Duncan on Monday morning.
I have been beyond distraught and heartbroken. Sally's kindness has helped me in what has been the worst time of my life. She asked for photos of Duncan beforehand so she could see what he was like in life. She could see just how wonderful he was.

Duncan was brought back to me on Tuesday (today) afternoon. It is a relief to have him back and so quickly. I have his paw print and his clippings as well as a lovely handwritten note.

At this difficult time, Sally was a great comfort and I cannot recommend her enough. I just wish she had met my boy in other circumstances.

18 de fevereiro de 2024
Classificada 5 em 5 estrelas

She is a wonderful person…

I rang around many places for my dogs cremation. Sally stuck in my mind for her energy and the way she spoke to me - no chase, no hard sell.

We drove and made a 3 hour round trip.
Sally was worth every penny - KIND.
She made the whole process easier and the fact its just her,reassures you that your loved pet is being handled by just her.

She is one of those human beings with with a beautiful aura around her.
We left with a big smile and our hearts much lighter.

Can I please just add if you drop off your beloved pet with Sally and are waiting - please drive to the neighbouring village of Cobham - in the village is Turkish Cafe they are the most wonderful people- walked in feeling very sad - but the energy is so lovely. Left with a huge smile.

Sally and the Turkish Cafe ( Cobham) is all you need on a day like that .

12 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Sally, for my boy Jeffrey.

We said goodbye to our beloved Jeffrey on the 4/2. Unexpectedly and after 14 years it was the single hardest thing we've ever been through. Sally @kindfunerals agreed to accept Jeffrey and cremate him the same day. Alleviating my terror at leaving my boy at the vets. Sally made what was the worst day of my life, less dreadful. She was so kind, compassionate warm caring and genuine. She accepted Jeffrey on a Sunday last minute just because she understood the depth of the loss. She made the process as easy as it could be. Even allowing us to be the last people to touch him in this world. I cannot begin to express the loss and grief we are going through. But we had our boy back home within 24 hours. Sally is nothing short of an angel. We drove over an hour to get our boy to Sally and I will never willingly use anyone else. Please do yourself a favour at one of the most awful times and use Kind funerals, let Sally take care of you previous ones and help you to get through the process. Thank you Sally from the bottom of our hearts thank you. Xxx

4 de fevereiro de 2024
Classificada 5 em 5 estrelas

Wonderful service, kindhearted people.

Sally was the most friendly and compassionate person! She took care of our lovely Cloud with the utmost kindness. I was so pleased with the service provided, I would 100% recommend Kind Funerals to anyone and everyone. Thank you so much for making this goodbye a little less painful.

16 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Going to Kind

Going to Kind, made the experience of cremating my furry friend bearable. I was pleased I could go home on the same day with my cat’s ashes.
Sally was comforting, patient & understanding of my grief and I was so grateful to find Kind on Google.
Loosing a pet is so hard to deal with emotionally and Sally took this on board.
Kind was a little tricky to locate, though, don’t allow this to put you off.
I would certainly recommend Kind.

20 de novembro de 2023
Classificada 5 em 5 estrelas

Sally from kind funerals was amazing…

Sally from kind funerals was amazing from beginning to end.
From the first phone call - explaining that we sadly had to say goodbye to our wonderful boy, to picking him up and dealing with a distraught me and kids, to bringing his ashes home to us. Such a wonderful professional and compassionate company. I would not hesitate to recommend to anyone needing someone who goes that extra mile at such a sad time.. Again -
Kind funerals and Sally really are 5 stars plus!

16 de novembro de 2023
Classificada 5 em 5 estrelas

What a wonderful company!

What a wonderful company!
Sally was amazing, such a lovely lady, went over and beyond to make my worst time a little easier. I'm so grateful for her kindness and compassion.
I would definitely recommend them. A big thank you Sally for making losing my companion of 16 years that little bit easier.

8 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I highly recommend Kind

We lost our beloved rabbit Marshall suddenly a few months ago which was a devastating loss for myself and my partner. We found so much comfort from this service and Sally, who came to collect Marshall was amazing, she offered kind words, compassion and most of all she understood how precious our pets are to us even when they are no longer with us. Marshall was treated with respect and dignity as were myself and my partner. Sally came to collect Marshall the same day and he was returned to me in a beautiful case. The death of a pet can unfortunately be quite sudden and we don't always have the finances to pay for funerals up front but i was able to set up a payment plan so i could pay in instalments which was a huge weight off my shoulders. I cannot recommend Kind enough.

24 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have lost a number of cats over the…

I have lost a number of cats over the years,
My 31 year old cat had to be put to sleep,
Took him to the very posh vets around the corner,
It was close to home and I didn’t want to upset him any further,
Had to stand there for 15 minutes past my appointment time, getting more and more upset,
Vet finally called me in to the room,
I laid my poor boy down, obviously in distress, both me and fatty,
Vet never said a word before just injecting him,
She then said he’s dead, and walked out,
I could still feel his heart beating,
No seat to sit on and spend time with him,
By this time I’m crying my eyes out and deeply distressed,
I just wanted out,
The receptionist called after me to say I could collect him on Friday, this was a Monday and I could pay then, they had my details, I had taken other cats for treatment, they proceeded to call me every day twice a day for the money,
I was appalled by the whole experience,
Now KIND was the complete opposite, a lovely lady picked Guinness up, she was kind and understanding, cared about our loss and it clearly wasn’t just the money she was interested in, she didn’t try to sell me an upgrade or urn,
And half the price of the crappy posh vet , that was just after the money,
10/10 for KIND ,
Can’t fault them, made Guinness’s passing was made so much easier,
Thank you to the lovely lady who picked him up, I couldn’t drive as I had been up all night with Guinness,
I know who I’m going to call when I lose my next hairball
Thanks again

26 de setembro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais