Kit & Kin Opiniões 

3630
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant eco-friendly products that actually work! We have been using these products for about year and half and can't recommend Kit & Kin enough. We use a whole range of their products includi... Ver mais

Classificada 5 em 5 estrelas

I started using these products a few months ago and have tried a varied selection. The dishwasher tablets and rinse aid are fab and I use the unscented washing detergent as I am cautious about using... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

So far I’ve had good experiences with Kit&Kin. I have been using their cleaning products for a while as I wanted to have cleaner alternatives when cleaning my home. Some scents of the cleaning sprays... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought Kit & Kin for their environmental and healthy / safe ingredients and it feel good using it, not quite sure why but it does. The quality is also good and I get good results.

A empresa respondeu

Informações sobre a empresa

  1. Loja para bebé

Escrito pela empresa

Kit & Kin offers families a range of safe, eco-friendly and affordable products that are better for you and better for the environment.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(3630)

495 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We love the diapers and wipes for our 3…

We love the diapers and wipes for our 3 month old, have used them since birth and never any rashes or irritations. Very friendly and helpful customer support. Love the subscription service.

29 de setembro de 2026
Opinião espontânea
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Resposta da Kit & Kin

Hi Frederikke,

Thank you so much for your wonderful review! 💚 We’re so pleased to hear you’ve been using our nappies and wipes since your little one was born and that you’re loving them!

It’s fantastic to hear that you’ve had such a positive experience with our customer support and are enjoying the subscription service too. Your kind words mean so much to our team. 😊

Thank you for choosing Kit & Kin for your little one! 💚
Jade

Classificada 5 em 5 estrelas

Kit & Kin dishwasher tablets are as…

Kit & Kin dishwasher tablets are as good as the main leading brands with the added bonus of being non toxic. Will definitely buy again. I had a backlog supply so just got round to using these now.

21 de julho de 2026
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Resposta da Kit & Kin

Hello Elli,

Thank you so much for your lovely review!

We’re delighted to hear that our Dishwasher Tablets have impressed you and that you’re happy with their performance compared with leading brands. It’s wonderful to know you’ll be buying them again 💚

Thank you for choosing Kit & Kin and for taking the time to share your experience with us!

Aleksandra

Classificada 5 em 5 estrelas

This is a great brand

This is a great brand , I bought it from boots originally and now I have a subscription direct through their website, it works really well and I will continue using them for a long time! When I had an issue with delivery of my subscription one time (not kit and kin’s fault, it was delivery company) they sorted it out for me super quickly, customer service is very nice and helpful, very impressed :)

22 de setembro de 2026
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Resposta da Kit & Kin

Hi Becky,

Thank you so much for your wonderful review! 💚 We’re absolutely delighted to hear that you discovered Kit & Kin through Boots and have now joined us with a subscription. It means so much to know that you’re loving the products and plan to continue using them! 😊

We’re also really pleased we could help when you experienced a delivery issue. We’ll be sure to pass your lovely comments on to Carmen who helped you. Thank you for your continued support! 💚

Jade

Classificada 5 em 5 estrelas

Love the products and that they are all…

Love the products and that they are all natural and love smell. They work really well. I have ordered a few times and got the floor cleaner for my daughter which she loves.

9 de setembro de 2026
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Resposta da Kit & Kin

Hi Sarah,

Thank you so much for your lovely review! 💚 We’re so happy to hear that you’re loving our products, especially the scents and how well they work! 😊

It’s also wonderful to hear that your daughter is enjoying the floor cleaner too. Thank you for choosing Kit & Kin time and time again, we really appreciate your support! 💚
Jade

Classificada 5 em 5 estrelas

Excellent products

Excellent products, good value and great service. My daughter in law is delighted with your products for our new granddaughter. The nappies are proving to be leakproof and the wipes and cream are very gentle. Subscription working well.

19 de setembro de 2026
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Resposta da Kit & Kin

Hi Junie,

Thank you so much for your lovely review! 💚 We’re absolutely delighted to hear that your daughter-in-law is so pleased with our products for your new granddaughter. It’s wonderful to know the nappies are keeping leaks at bay and that the wipes and cream are proving gentle too. 😊

We’re also so pleased to hear your subscription is working well for you. Thank you for choosing Kit & Kin for your new granddaughter, and congratulations on the new addition to your family! 💚
Jade

Classificada 5 em 5 estrelas

Never had nappy rash

Never had nappy rash! Cute patterns and super soft.

8 de setembro de 2026
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Resposta da Kit & Kin

Hi Cara,

Thank you so much for your lovely review! 💚 We’re thrilled to hear that your little one has been enjoying our super-soft nappies and that you love the cute patterns too! 😊 It’s wonderful to hear you’ve been so happy with them. Thank you for choosing Kit & Kin! 💚
Jade

Classificada 5 em 5 estrelas

It was straightforward

It was straightforward

I didnt have any issues

8 de setembro de 2026
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Resposta da Kit & Kin

Hi Felicity,

Thank you for your lovely review! 💚 We’re so pleased to hear everything was straightforward and that you had a smooth experience with us. 😊 We really appreciate you taking the time to share your feedback!
Jade

Classificada 5 em 5 estrelas

Would recommend

Would recommend! Best on the market

7 de setembro de 2026
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Resposta da Kit & Kin

Hi Becky,

Thank you so much for your wonderful review! 💚

We're delighted to hear you think our products are the best on the market. Your kind words and recommendation mean so much to us.

Thank you for choosing Kit & Kin!

Carmen

Classificada 3 em 5 estrelas

Lavender & Sandalwood Hypoallergenic Laundry Liquid

I ordered a batch of Lavender & Sandalwood and a batch of fragrence free. Unfortunately delivery was delayed, not Kit & Kin’s actions but Evri. As well as a late delivery, when it finally arrived the box had clearly been left somewhere very wet and the box was badly damaged. Kit & Kin’s customer service support was good. I’ve only used the Lavender & Sandalwood thus far and it smells nice when you open the pouch, just a subtle fragrance but unfortunately this does not last on the washed items. Heavily soiled items, running and sports kit, and dog bedding still smelt unpleasant after washing which was disappointing. As such, I found doubling the amount of liquid was required for these heavier washes. The clothes are soft and wonderfully, itchy skin issues have disappeared.

26 de agosto de 2026
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Resposta da Kit & Kin

Hi Karen,

Thank you so much for taking the time to share your experience with us. 💚

We’re sorry to hear your delivery arrived in poor condition due to the issues with Evri, although we’re pleased that Fiorela was able to support you and help with this.

It’s lovely to hear that you’re enjoying how soft your clothes feel and that your itchy skin concerns have improved. Our Lavender & Sandalwood laundry liquid uses naturally derived ingredients and essential oils, so the fragrance is intentionally gentle and subtle compared to traditional laundry products with synthetic fragrances.

Thank you also for sharing your feedback about using the liquid on more heavily soiled items. We really appreciate your honest comments and will be sure to pass them on to our team.

Thank you for choosing Kit & Kin. 💚

Carmen

Classificada 1 em 5 estrelas

Extremely disappointing product and customer service

I’m very disappointed with both the product and the customer service from Kit & Kin.

I previously used Size 1 nappies and they fitted my baby perfectly, so I trusted the brand and bought 6 packs of Size 2. The packaging states that Size 2 is suitable for babies weighing 4–8 kg, yet my baby is not even 5 kg and the nappies are already far too tight around the legs, leaving clear red marks on his skin.

I contacted Kit & Kin several times to ask for help, but I have received no response at all. I now have 5 unopened packs that I cannot use.

I no longer want an exchange — I would like a refund for the unused packs. It is very disappointing to spend money on a product that does not match its advertised sizing and then receive no customer support when trying to resolve the issue.
I expected much better from a brand that markets itself as premium and environmentally conscious.

14 de setembro de 2026
Opinião espontânea
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Resposta da Kit & Kin

Hi Rabia,

Thank you for taking the time to share your experience with us. 💚

We’re really sorry to hear how disappointed you’ve been, especially after Size 1 worked well for your little one.

While our weight guide is there to provide helpful guidance, we know that every baby is different and that nappies can fit differently from one baby to another. We’re sorry that Size 2 hasn’t been the right fit for your little one.

We’re also sorry to hear you haven’t received a response from our team. We’ve looked into this but haven’t been able to locate your previous email, and we’d really like the opportunity to help resolve this for you.

Please email us at chat@kitandkin.com with your order details and we’ll be happy to look into this further.

Thank you again for your feedback.

Carmen

Classificada 5 em 5 estrelas

Cannot fault the quality of these…

Cannot fault the quality of these products and we love the fact they are also kind to the environment. The bonus of flexible deliveries and easy management makes it even better.

16 de setembro de 2026
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Resposta da Kit & Kin

Hi Hannah,

Thank you so much for your lovely 5-star review! 💚

We’re so happy to hear you’re loving the quality of our products and everything we stand for when it comes to being kinder to our planet.

It’s also great to know you’re finding your subscription easy and flexible to manage, just as it should be!

Thank you for your continued support, it really means a lot to us.

Fiorela 💚

Classificada 5 em 5 estrelas

Great delivery time and as always

Great delivery time and as always, Hugh quality products!

6 de setembro de 2026
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Resposta da Kit & Kin

Hi Katherine,

Thank you so much for your wonderful 5-star review! 💚

We’re delighted to hear your order arrived quickly and that you’re continuing to enjoy the quality of our products.

Thank you for your continued support and for being part of the Kit & Kin family!

Fiorela 💚

Classificada 5 em 5 estrelas

The best glass cleaner!

I ordered a few products to try from Kit and Kin, the glass cleaner is the best I’ve used and the limescale remover is the only product that actually cleans my bathroom tiles, all whilst being non toxic compared to previous products I’ve used a win win from me!

16 de setembro de 2026
Opinião espontânea
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Resposta da Kit & Kin

Hi Samantha,

Thank you so much for your wonderful review! 💚

We’re so happy to hear how impressed you’ve been with our cleaning range, especially the glass cleaner and limescale remover! It’s lovely to know they’re doing such a great job around your home while giving you that extra peace of mind about the ingredients you’re using.

Thank you for giving our products a try and for taking the time to share your experience with us, a win win indeed!

Fiorela 💚

Classificada 5 em 5 estrelas

Really lovely customer service made…

Really lovely customer service made buying stress free.

5 de setembro de 2026
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Resposta da Kit & Kin

Hi Sherree,

Thank you so much for your lovely review! 💚

We’re so pleased to hear you had such a positive experience with our team and that we could make everything that little bit easier and stress-free for you.

Thank you for choosing Kit & Kin and for taking the time to share your kind words with us – it really means a lot!

Fiorela 💚

Classificada 5 em 5 estrelas

Love them

Love them! Their products are great and my lil one loves them too!
Nappies, wipes, cream, dishwasher tablets, cleaning products ♥️

4 de setembro de 2026
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Resposta da Kit & Kin

Hi Laura,

Thank you so much for your lovely review! 💚

It makes us so happy to hear that you and your little one are loving so many of our products, from our nappies and wipes to our skincare and household range. It really means a lot to know that Kit & Kin has become such a firm favourite in your home.

Thank you for choosing us and for taking the time to share the love!

Fiorela 💚

Classificada 5 em 5 estrelas

Environmentally friendly company

Environmentally friendly company which is important to me.
Great that you can save up packaging for return and re-use too.
Washing gel and conditioner seem good.

3 de setembro de 2026
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Resposta da Kit & Kin

Hi Christine,

Thank you so much for your lovely review! 💚 We’re delighted to hear this 😊

We really appreciate your support and are so pleased to have you as part of the Kit & Kin family! 💚
Jade

Classificada 5 em 5 estrelas

The products are amazing and the…

The products are amazing and the service excellent.

3 de setembro de 2026
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Resposta da Kit & Kin

Hi Jackie,

Thank you so much for your lovely review! 💚

We’re so happy to hear you’re loving our products and have had such a great experience with our service too.

We really appreciate your support!

Fiorela 💚

Classificada 3 em 5 estrelas

I really like the nappies but cheaper elsewhere

I really like the nappies, but be careful when subscribing as you’ll be paying more than what you’d pay in the supermarket. I was quite annoyed when I realised these were cheaper on Ocado!

4 de setembro de 2026
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Resposta da Kit & Kin

Hi Jesab,

Thank you so much for your feedback! We’re really happy to hear that you love our nappies.💚

We completely understand your disappointment around the pricing. Our retail partners may occasionally run their own promotions, which can mean our nappies are available for less for a limited time. Our subscription pricing is designed to offer great value on an ongoing basis, as well as the convenience of regular deliveries straight to your door.

We really appreciate you sharing your feedback with us and, most importantly, we’re so pleased the nappies have been a hit!

Fiorela 💚

Classificada 5 em 5 estrelas

Soft, gentle and reliable

We’ve been using Kit & Kin nappies for a couple of years now and have been really happy with them. We’re currently on size 7 and have had a subscription for a long time, which has made ordering so convenient.

The nappies are soft, comfortable and feel great against our baby’s skin. We also really like knowing that they’re made with organic materials and are a more conscious choice for our little one.

Overall, we’ve had a really positive experience with Kit & Kin and would definitely recommend their nappies to other parents.

10 de setembro de 2026
Opinião espontânea
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Resposta da Kit & Kin

Hi Anna,

Thank you so much for your wonderful review! 💚

It’s so lovely to hear that you’ve been using our nappies for a couple of years and that they’ve been such a great fit for your little one. We’re also really pleased that you’ve found the subscription convenient and value the materials we use.

Thank you for your continued support and for recommending us to other parents, it really means a lot to us!

Fiorela 💚

Classificada 5 em 5 estrelas

I have been using since Day1 and my…

I have been using since Day1 and my baby loves it.

30 de agosto de 2026
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Resposta da Kit & Kin

Hi Rojeena

Thank you so much for your lovely review! 💚

We’re so happy to hear you’ve been with us since day one and, most importantly, that your little one loves our products too!

Thank you for being part of the Kit & Kin family.

Fiorela 💚

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