Kitchenfair Opiniões 275

TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing customer service! From my question to them via email, to receiving the kitchen handles - less than 24h! Order was perfect and the experience was stress-free and smooth. Thanks Greg & Team.

Classificada 5 em 5 estrelas

Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Ver mais

Classificada 5 em 5 estrelas

Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Ver mais

Classificada 5 em 5 estrelas

A wide choice is available in the website. Everything I ordered arrived swiftly. I needed to make a return and the communication to do this was quick and efficient. Would definitely go back .

Informações sobre a empresa

  1. Loja de móveis para cozinha

Escrito pela empresa

Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

275 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Replacement pull-out corner

We bought a replacement pull-out Vauth Segel corner. Although the packaging was in a terrible state and the components were rattling inside the assembled corner works very well so far.
Our old corner (2003) was great, but one component failed and we could not find a replacement, had to buy a complete set. Just lucky that all the screw positions remained the same in the new sightly different system except for the door fixing.
One star less for packaging and unclear door fixing instructions.

12 de fevereiro de 2026
Classificada 1 em 5 estrelas

I have not received the item

21 de janeiro de 2026
logótipo da Kitchenfair

Resposta da Kitchenfair

Hi Hannah,

I'm sorry to hear you have not received your order. I have sent you an email regarding this, as our tracking shows 3 delivery attempts were made and cards left by the courier asking you to arrange a redelivery. Please can you get back to me over email so we can resolve this for you and get your order delivered. Thanks, Greg

Classificada 3 em 5 estrelas

Service was good on my first order with…

Service was good on my first order with next day delivery but for my second order I was not notified the product was not in stock and would be delayed by a week. Assuming it would be delivered next day I emailed to see if it would be ok to go out without missing the delivery I was told it wasn’t in stock.

8 de janeiro de 2026
Classificada 1 em 5 estrelas

Late delivery, missing parts, not happy.

I ordered the item on the 22nd with it being advertised as next day delivery, I didnt receive it until 6th.

My installer came to take out the old bin, unpackaged this 1 but it didn't come with the various screws needed to install, I had to pay for their time and still no bin installed with an open kitchen unit.

The paper instructions are not very clear at all either.

I thought paying premium for this bin was a good idea but I am regretting that decision now.

6 de janeiro de 2026
logótipo da Kitchenfair

Resposta da Kitchenfair

Hi Stephen,

I'm sorry to hear your bin was delivered with some missing parts. Please could you let us know the parts that are missing so we can supply these. If you can reply to the emails we have sent regarding this that would be great thanks.

Your order was placed on the 28th of December. Over Christmas, as advertised across the website we, and our suppliers, were closed for dispatching orders until Monday 5th. Your bin was then sent on a next day service for delivery on the 6th.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais