The Kitchen Restoration CompanyOpiniões 

219
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bobi, the fitter, came to my 3rd floor flat and managed to deal with the fact that we have no lift. He never once complained about bringing all his tools upstairs 3 flights of stairs not about the la... Ver mais

Classificada 5 em 5 estrelas

From the sales guy to the surveyor and the fitter Phil we couldn't fault any of them in any way. Phil who fitted our kitchen was very thorough and very helpful to us. The only snag was the contact N... Ver mais

Classificada 4 em 5 estrelas

We are very pleased with our kitchen, which was installed by gentle giant Sergio. The missing star is because of various hiccups along the way. These were all put right as soon as they were spotted... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Found all the staff professional and helpful. I was really impressed by the fitter. The only problem was that although the designer had given a solution for disguising a wine rack, the surveyor failed... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Remodelador de cozinhas
  2. Loja de bricolage, casa e jardim

Escrito pela empresa

For over 21 years, The Kitchen Restoration has been transforming kitchens across the UK. As pioneers in kitchen refurbishment, we introduced the concept of upgrading rather than replacing, and have since become industry leaders. From a small office in Coleshill, we now operate from a 20,000 sq. ft. Birmingham HQ, serving the entire UK, from Truro to the Scottish Borders. Known for our service, quality, and value, we go beyond just replacing doors and drawer fronts. We deliver complete, professional makeovers with meticulous attention to detail, earning us an unmatched reputation. Whether it's a full overhaul or a simple update, we’re committed to making your dream kitchen a reality. Our handcrafted doors and drawer fronts are made in our Midlands factory, quality-checked, and tailored to your space. Over 600 styles in 8 ranges Free nationwide design consultations Expert installation with an unconditional guarantee


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

219 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(219)

49 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Delighted with an excellent job.

The Kitchen Restoration Company did an excellent job replacing kichen cupboard doors and sink. The quality of the doors and sink is very good and the installation was quick and efficiently done.

31 de janeiro de 2022
Classificada 4 em 5 estrelas

My Kitchen look fantastic

the job was done in 2 days, my kitchen was left clean with no rubbish to take care off. The doors look fantastic. I will have like to have some communication before the work started as it was 3 months between the time I place my order and when the person came. I did not know what time he will be there and if it was still happening. but over all great work I am very happy with my new kitchen :-)

26 de janeiro de 2022
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Resposta da The Kitchen Restoration Company

Dear Miss Rapy,
Thank you for your review, great to hear you are pleased with the work :)
Best wishes,
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

We love our kitchen!

Exceptional service from the quote to completion of the kitchen. We were very impressed with the high standard of workmanship from our fitter, Sam. Nothing was too much trouble, he kept us updated with his plans for the day and always tidied up before leaving on an evening! Our kitchen is magnificent & we are over the moon with it. It has a high quality finish & looks like a brand new kitchen that will last a long time, without the weeks of work & mess (ours took 6 days). Would definitely go throw the process again.

25 de janeiro de 2022
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Resposta da The Kitchen Restoration Company

Dear Mrs Thorn,
Thank you for your kind review, we are delighted that you are pleased with the work in your kitchen :)
Best wishes,
The Kitchen Restoration Team

Classificada 4 em 5 estrelas

Very pleased with the kitchen but we…

Very pleased with the kitchen but we were told it would only take two days and it took three and a half!

22 de janeiro de 2022
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Resposta da The Kitchen Restoration Company

Dear Mrs Williams,
Thank you for your review, great to hear you are pleased with your kitchen.
We always try to give an accurate duration for works to be carried out, however given the nature of the work that we do, on occasions work can take longer than originally planned.
Sincere apologies if this caused you any inconvenience.
Best wishes,
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Excellent

Excellent. Delighted with my new cupboard doors. I did have to wait some time between ordering and fitting, no doubt due to Covid, but it was well worth the wait. I would certainly recommend Kitchen Restoration and indeed I already have.

20 de janeiro de 2022
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Resposta da The Kitchen Restoration Company

Dear Mrs Tidey,
Thank you for your review, great to hear you are pleased with the work and would recommend us :)
Best wishes,
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Kitchen restoration recommendation

Kitchen restoration did an excellent job. The work was done to a high standard and nothing was too much trouble.

19 de janeiro de 2022
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Resposta da The Kitchen Restoration Company

Thank you for your review :)
Best wishes,
The Kitchen Restoration Team

Classificada 4 em 5 estrelas

We were pleased with the refurbishment…

We were pleased with the refurbishment of our kitchen cupboards and our Installer did a great job. The options for colours and styles was excellent and the salesman was able to give a good account of what it would look like once complete.

19 de janeiro de 2022
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Resposta da The Kitchen Restoration Company

Thank you for your review, great to hear you are pleased with the work and liked our colour and style options.
Best wishes,
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

First class service

First class service. Excellent fitter

18 de janeiro de 2022
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Resposta da The Kitchen Restoration Company

Thank you for your review :)
Best wishes,
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

not sure if you received my reply…

not sure if you received my reply regarding my review but here it is again just in case. I am over the moon and back with my restored kitchen. So quickly and tidely done. I would recommened you to anyone that is looking for a restored kitchen . Well done I am so hjappy with my new look Jan gypps

16 de janeiro de 2022
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Resposta da The Kitchen Restoration Company

Thank you for your review, great to hear you are happy with your new look kitchen :)
Best wishes,
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

One very happy customer

I’m very pleased with my new kitchen couldn’t have had a better service from start to finish. The quality of the doors and worktops were excellent. The fitter that came was very friendly and polite nothing was too much for him to do he was very professional and experienced. I’ve already recommended The Kitchen Restoration Company to my friends and family. One very happy customer.

14 de janeiro de 2022
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Resposta da The Kitchen Restoration Company

Dear Mrs Raffell,
Great to hear you were happy with our service and the fitter did a good job for you :)
Best wishes,
The Kitchen Restoration Team

Classificada 5 em 5 estrelas

Professional from start to finish

Professional from start to finish, ie. sales, surveyor and fitters. Kitchen fitted over two days on the agreed dates. Very courteous and certainly very skilled, able and experienced fitters. They encountered a couple of issues which they rectified. Worked late until work was completed. Looks like a completely new kitchen - very pleased with the end result. Good value and would definitely recommend. Thank you.

13 de janeiro de 2022
Opinião espontânea
logótipo da The Kitchen Restoration Company

Resposta da The Kitchen Restoration Company

Dear Mr Parnell.
Thank you for your review, we are delighted to hear you are pleased with our service and would recommend us :)
Best wishes,
The Kitchen Restoration Team

Classificada 4 em 5 estrelas

Off to a wrong start but in the end all turned out for the best

Part 1 | Negligent
My partner and I placed an order on 09/07 for a small kitchen in London. We were very excited by the concept and completely trusting the process and really happy to support a family-owned business for a change. I was advised it would be an 8-week delivery time frame and immediately paid the deposit as requested. A couple of weeks later the surveyor came to take the measurements and gave us an installation date for the 28/10. So far so good.
As we are approaching the installation date and we had not heard from the company, I decided to contact them to confirm our installation date today and understand what to expect on the day. It took one email and 2 unsuccessful phone calls before I could get an answer. Though instead of confirming the appointment, the company informed me that they had accidentally cancelled our order as a result of some obscure 'admin' issue. I was also advised that should we wish to proceed, we would have to wait for February next year, which brings the delivery time frame to 3 times that mentioned on the order form. It is totally incomprehensible that a company would cancel an order without as much as an email, and even more questionable that they would not even think of contacting us to refund the deposit. The jury is out as to whether this was indeed a genuine one-off mistake (though I am skeptical now reading some of the comments posted on this platform). We are now waiting to hear back on how they suggest to make up for their negligence and the massive disruption caused as a result. We shall see. For now, we have gone from being excited to being very frustrated.

Part 2 | Awesome
Samantha worked with us and offered us options to help us move forward with our project and a generous discount. We considered changing our design option for one that would have allowed us to get our kitchen before Xmas. In the end, we decided to bite the bullet and wait patiently for the delivery timelines. Fast forward to Feb 2022, and we now have our brand new kitchen. We love it. Mick from the installation team was brilliant: a perfectionist with an eye for details. We are extremely pleased with stuck with the company and our original idea!

19 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Good guy did the job well and it has…

Good guy did the job well and it has made our kitchen lighter and much nicer. I would recommend them no problem. 👍👍

22 de setembro de 2021
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Resposta da The Kitchen Restoration Company

Dear Mrs Warner,
Thank you for your review, great to hear you would recommend our service :)
Best wishes,
The Kitchen Restoration Team

Classificada 1 em 5 estrelas

Job not Finished.

Fitter did not finish fitting one drawer and plinth but felt forced into paying balance as promised it would be sorted even though I told her I had not checked the kitchen for faults. Several found but when phoned to list them told no one was there to help and they would call me back. They never did. I phoned four times promised call back each time Still waiting even though fitting was about 7 weeks ago. Got fed up with waiting so fixed things myself.
Certainly not happy with the after service

11 de agosto de 2021

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