Kitchen Touch Up Paint Opiniões 

136
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Prompt delivery for an amazing product. I honestly thought the colour wouldn’t match or not apply properly and was wary of spending so much money. However I can truthfully say that the paint blended p... Ver mais

Classificada 5 em 5 estrelas

Very relieved!! Our brand new kitchen had been damaged in several places during the building works... I was apprehensive about a colour match as it was a 'paint to order' kitchen. I sent Richard an e... Ver mais

Classificada 5 em 5 estrelas

I bought a touch up kit for my Matt white Nobilia kitchen, after one of the doors had a chunk knocked out of it after the third installation (the first two attempts were done by so-called professional... Ver mais

Classificada 5 em 5 estrelas

Wow wow wow! These guys really did save my behind! Had a new kitchen installed at the beginning of summer and I accident scratched one of the cabinets! To replace it was going to cost a small fortune... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Oficina de reparação de móveis
  2. Remodelador de cozinhas
  3. Fabricante de tintas

Escrito pela empresa

Kitchen Touch Up Paint helps to maintain kitchen furniture to a high standard, without the time and expense of buying and installing replacement doors. The main objective was to make a product that not only gave a seamless finish but was also easy for the DIY novice to use.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Geralmente responde dentro de uma semana

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4,6

Todas as opiniões

(136)

65 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service and product

Excellent service and product. Thank you

25 de abril de 2024
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Resposta da Kitchen Touch Up Paint

Thank you for taking the time to leave a review Anthony, it's really appreciated. If there's anything else we can do for you in the future then please contact us at support@kitchentouchup.co.uk

Classificada 5 em 5 estrelas

Great customer service

18 de junho de 2024
Opinião espontânea
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Resposta da Kitchen Touch Up Paint

That's great to hear Harry! Thank you for taking the time to leave a review.
Richard

Classificada 5 em 5 estrelas

Above and beyond service

I contacted the company. They didn’t have a match for my kitchen. I sent my old touch up pen to them - I dealt with Richard, who was brilliant. He arranged to have a new colour mixed for me, a new pen was sent (within a few days). It is a perfect colour match. I was more than happy to purchase this product, but Richard advised that as it was a new colour there would be no charge. I would certainly recommend and use this company again myself. Brilliant!

23 de abril de 2024
Opinião espontânea
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Resposta da Kitchen Touch Up Paint

It was our pleasure Karen! Thank you for taking the time to leave a review. If we can be of any further help In the future then please let me know. All the best, Richard

Classificada 4 em 5 estrelas

Great colour match

Great colour match, could do with some usage instructions, but overall happy with the purchase.

1 de abril de 2024
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Resposta da Kitchen Touch Up Paint

Hi Robert. Thank you so much for your 4* review and feedback. We'll certainly take this into account. If you need any additional help in the meantime then please visit https://kitchentouchuppaint.co.uk/pages/how-to-use-your-touch-up-pen or contact us at support@kitchentouchup.co.uk

Classificada 5 em 5 estrelas

Great comms/Great customer service

Initial contact via chat box, provided quick confirmation that the colour i had chosen was correct and available. Order placed and delivery despatched very quickly via PO tracked 48. Unfortunately PO managed to lose the package. This was completely out of Kitchen touch ups control. However, following a quick conversation via chat box a further package was despatched and arrived 48 hours later.

Cannot comment on colour match at this stage as we haven't tested but based on our experience i am confident that in unlikely event all is not as we hope that this will be resolved professionally.

Based on our experience I would definitely recommend.

12 de abril de 2024
Opinião espontânea
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Resposta da Kitchen Touch Up Paint

It's lovely to hear you're happy with your experience and the support we provided. If there's anything else I can help with then please contact me at support@kitchentouchup.co.uk
Have a great day!!

Classificada 5 em 5 estrelas

Good service

Kept me informed on delivery. I did order 60ml but sent me 3 x 20ml so hopefully will be OK.

1 de abril de 2024
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Resposta da Kitchen Touch Up Paint

Thank you for the positive review Ann. If there is anything we can help with in the future then please let us know :)

Classificada 5 em 5 estrelas

Product is fantastic

Product is fantastic. Perfect colour match. It was easy to navigate the website and find what I needed. The product was delivered within a few days.

27 de março de 2024
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Resposta da Kitchen Touch Up Paint

That's fantastic to hear! - Thank you for your order Elizabeth and for taking the time to leave the review

Classificada 5 em 5 estrelas

Very good

Very good
Correct colour and right amount

26 de março de 2024
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Resposta da Kitchen Touch Up Paint

Thank you for review Vincent. It's great to know you were happy with the touch up paint :)

Classificada 5 em 5 estrelas

Really great product

Really great product and the customer service was excellent. Would recommend and use again.

18 de março de 2024
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Resposta da Kitchen Touch Up Paint

Thank you Graham. If there is anything we can help with in the future then please contact us at support@kitchentouchup.co.uk. All the best!

Classificada 5 em 5 estrelas

Great customer service

Paint was not a good match
After the original review, this company got in touch and sent me a new colour match which was very good.
Thank you, not really use to excellent customer service these days. Great company and very helpful.

23 de março de 2024
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Resposta da Kitchen Touch Up Paint

Hi Mr Jones. Thank you for taking the time to leave us a review. I'm very sorry the colour wasn't accurate. Please contact us directly at support@kitchentouchup.co.uk and I'll arrange for a replacement to be sent out ASAP, or issue a full refund should your prefer.
Richard

Thank you for the updated review Mr Jones. It's lovely to know we could get it right for you.

Classificada 5 em 5 estrelas

Empathetic and reliable

I had excellent care and customer service from Richard who managed to provide me with a colour match touch up kit for a discontinued Wren Kitchen colour after sending him a small sample. What a life saver.

8 de fevereiro de 2024
Opinião espontânea
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Resposta da Kitchen Touch Up Paint

It was our pleasure Allison! Thank you for taking the time to leave a review

Classificada 5 em 5 estrelas

Highly Recommended

Kitchen Touch Up were fantastic.
I ordered a colour touch up pen for a scratched kitchen cabinet, it didn’t exactly match my cabinet colour when I received it. I informed Kitchen Touch Up of this, who went to great lengths to make sure I received the exact colour match for my cabinets.
I’d highly recommend this company for anyone who needs a colour match for a kitchen cabinet chip, scratch or scuff repair. They are a very professional, efficient and helpful company.

6 de março de 2024
Opinião espontânea
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Resposta da Kitchen Touch Up Paint

Hi Andrea. Thank you so much for sharing your experience with us. We're delighted to hear you were happy with the service we provided. If we can be of further help in the future then please don't hesitate to contact us.
Richard

Classificada 5 em 5 estrelas

Amazing service

Amazing service! I ordered the wrong colour and they immediately sent out a replacement, no questions asked.

29 de janeiro de 2024
Opinião espontânea
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Resposta da Kitchen Touch Up Paint

Thank you so much for the lovely review Jenna!

Classificada 1 em 5 estrelas

BUYERS BE WARE

I received Howdens Marine Blue touch up paint some time ago, there was a problem with the colour match. Initially I was very impressed, my order arrived quickly. My complaint was dealt with quickly and I was refunded.

I was told they would mix a new colour and inform me when I can re order. After not getting an update from them I sent three emails asking if I can now buy the correct paint. To date, no reply.

I am very disappointed and feel I am being ignored hoping I will go away, I am at a complete loss why this is so. If there was an issue scanning the new colour it would have been professional to at least reply and tell me.

29 de outubro de 2023
Opinião espontânea
logótipo da Kitchen Touch Up Paint

Resposta da Kitchen Touch Up Paint

Hi Ron, thank you for the leaving the review.

I'm glad we managed to respond to the problem quickly and issue a full refund. I do apologise for the time it took to mix a new batch of the paint and for not getting it right on this occasion.

If there's anything else I can help with in the future then please don't hesitate to contact me at
support@kitchentouchuppaint.co.uk.
Richard

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