Absolutely awful, made a purchase for £220 in November, product never turned up, they don't reply to you. Essentially have stolen my money, hopefully credit card can refund it. NEVER buy from them, to... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Absolutely awful, made a purchase for £220 in November, product never turned up, they don't reply to you. Essentially have stolen my money, hopefully credit card can refund it. NEVER buy from them, to... Ver mais
A empresa respondeu
Purchased an Air fryer from Kitchley on 28th November, received an acknowledgement on the 29th, notified of a lead time of 5 to 10 days, a week later notified of a further delay of an extra 5 days, t... Ver mais
A empresa respondeu
I purchased Weber charcoal from Kitchley Limited, and the experience was excellent. The product arrived in good condition, and the service was prompt and efficient. Very satisfied with the purchase an... Ver mais
A empresa respondeu
The prices were quite a discount to other sites and now I see why. Lots of professional, polite emails apologising for delays but once you ask for a refund, nothing so I initiated a credit card char... Ver mais
A empresa respondeu
Tuplaa online gaming platform is designed around one simple idea: when the momentum starts building, push it further. Clean navigation moves players quickly from discovery to action, while the brand’s double-power identity runs through games, promotions, and account features. Short visits feel immediate, and longer sessions always have another direction ready to explore. The game catalogue pairs steady choices with titles built for sharper swings. High-RTP video slots give players access to competitive long-term return profiles, while progressive jackpots and volatile reels chase heavier outcomes. Free spins, expanding wilds, stacked multipliers, and bonus buy mechanics can intensify selected rounds. Crash games and live tables add two completely different speeds to the same digital arena. A Tuplaa welcome package can give eligible newcomers deposit bonus value together with free spins. Wagering requirements set out the rollover, game contribution rules, activation window, and promotional limits before the reward enters play. Follow-up offers can extend the experience through new bonus formats, giving returning members something different to consider after the opening stage. Depositing and withdrawing follow a clearly connected account flow. Supported deposit methods provide several ways to add funds, and available withdrawal methods create practical payout routes. Transaction safeguards help protect sensitive details, while integrated verification and visible request updates make it easier to understand where each cashout stands during processing. Tuplaa carries its double-energy identity onto supported smartphones and tablets, keeping high-RTP titles, promotions, account controls, withdrawal tools, and payout tracking close at hand. The screen may be smaller, but the tempo stays fully charged. Join Tuplaa, activate the available welcome offer, and give the next session twice the momentum.
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Would give a 0 if I could - clearly a scam. Do not order anything from here as products will not arrive.

Resposta da Tuplaa
Terrible!! Do not buy from here.
I ordered an item that did not arrive and I am unable to get in touch with the customer service.
Total scam!

Resposta da Tuplaa
I ordered a blender 4 weeks ago. It still hasn't arrived and I can't contact the company.

Resposta da Tuplaa
Scam, I ordered from here just like many other for Christmas with adequate time. Please see google reviews to get full picture

Resposta da Tuplaa
Ordered air fryer, after I sent email querying when it would arrive I received one gushing email thanking me for patience and saying delivery would be before Christmas. No air fryer and now not able to contact this company despite ringing emailing and using their supposed online chat !

Resposta da Tuplaa
If I could write a zero star I would.
I have had the same issues as everyone else on here. Looks like the company was a new incorporation just in time for Black Friday sales. Managed to get their fake ninja air fryer up to the top of Google shopping products and pumped it out at just slightly below all the other retailers, making themselves look relatively legit.
Ordered on 20th November and had a couple of emails from them kicking the can down the road until 23rd December delivery. Still no delivery as of 29th December! Tried to cancel but no reply to any emails.
What a scam.

Resposta da Tuplaa
Unfortunately, it appears this company is a scam. Order placed on 28th November received an e-mail advising of short delay. Received another e-mail assuring a phone call and delivery by their in house team on 22nd 23rd December and heard nothing since. If they are not a scam, the service is appalling but customer services writes a very good fob off e-mail.

Resposta da Tuplaa
Ordered on 27th November. I have not received my order and it is now 27th December.
They should have delivered 7-10 days after the order was placed. An email to say there was a slight delay, then they said there was a problem with the courier and they would deliver it instead by 22nd or 23rd December. I have emailed several times and phoned them but no reply!

Resposta da Tuplaa
Don’t order from this company be warned, I ordered on 2/12 it’s now 26/12 and still waiting for my parcel. I emailed them 5 times, messaged 5 times and rang the so called help line, I’ve had no reply to any. Stay well clear of this company.

Resposta da Tuplaa
This company is a scam and have written all their own positive reviews.
I ordered a Christmas present on the 2nd of December, I had to email and ask why I had no delivery date or progress on the order 10 days later. They assured me it would arrive in time for Christmas. Ive emailed around 7 times with no reply and obviously the item hasn't even been dispatched. Avoid this company, its a scam and you won't receive your order.

Resposta da Tuplaa
It was a good experience purchasing from this company, though it arrived little late than expected.

Resposta da Tuplaa
I purchased Weber charcoal from Kitchley Limited, and the experience was excellent. The product arrived in good condition, and the service was prompt and efficient. Very satisfied with the purchase and would happily order from them again.

Resposta da Tuplaa
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