Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Purchased the Rustico dinner and side plates. They are excellent quality and I am very happy with them. There was a slight issue with the dispatch/delivery but after making contact this was sorted qui... Ver mais

Classificada 2 em 5 estrelas

I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Ver mais

Classificada 5 em 5 estrelas

Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything arrived quickly and it was all as expected with no problems Would definitely recommend and is cheaper than Nesbits

Informações sobre a empresa

  1. Grossista
  2. Loja de equipamento para restaurantes

Escrito pela empresa

Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 69% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick and Efficient Service and…

Quick and Efficient Service and delivery - would recommend.

31 de maio de 2023
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Jayne,

Thanks very much for taking the time to leave us a review, it's greatly appreciated! and was a pleasure to work with you so far.

I look forward to serving you again.
Abraham & Team

Classificada 1 em 5 estrelas

never arrived, cant contact the company

The product never arrived and I cant get in touch with the company

2 de maio de 2023
logótipo da Kitchway

Resposta da Kitchway

Hi Suzannah,

I hope this message finds you well. I wanted to take a moment to address the concerns you raised in your recent review.

First and foremost, please accept my sincere apologies for the delay in your order. We strive to provide timely service to our customers, and I understand how disappointing it can be when this doesn't happen. The items you ordered have a 3-5 day lead time, and unfortunately, in this instance, there was an unexpected delay.

I also wanted to clarify the communication timeline between us. We received your first inquiry on Monday at 12:33 PM, asking about the status of your order. We promptly responded at 12:35 PM, requesting your order number so we could look up the details. We did not receive a reply from you with the order number until yesterday (10.05.23)at 12:36 PM, Subsequently, we had a phone conversation at 12:47 pm. Therefore, it would be inaccurate to say that you haven't been able to get in touch with us.

If there is anything else we can help with please drop an email to cs@kitchway.co.uk

Kind regards,
Abraham & Team

Classificada 5 em 5 estrelas

First time using

First time using. Will definitely not be the last. Excellent pricing and super fast delivery

30 de abril de 2023
logótipo da Kitchway

Resposta da Kitchway

Hi Jonny,

Thanks very much for taking the time to leave us a review, it's greatly appreciated!

I look forward to serving you again.
Abraham & Team

Classificada 5 em 5 estrelas

Very good 👍 I need later y only looks…

Very good 👍 I need later y only looks now

20 de abril de 2023
logótipo da Kitchway

Resposta da Kitchway

Hi Vivian,

Thanks very much for taking the time to leave us a review, it's greatly appreciated.

I look forward to serving you again.

Abraham & Team

Classificada 5 em 5 estrelas

Fantastic service

Purchased a dining set if Seasons by Porcelite. Purchased via Kitchenway and it was a great experience. Delivery was quick and plates are fantastic. Thank you

8 de abril de 2023
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Chris

Thanks very much for taking the time to leave us a review, I'm glad to hear that you love the season by Porcelite dinning set you have purchased.

I look forward to serving you again.

Abraham & Team

Classificada 5 em 5 estrelas

The experience with Kitchway was…

The experience with Kitchway was phenomenal; their website, items, and prices are excellent, and their customer service is incomparable!

19 de abril de 2023
logótipo da Kitchway

Resposta da Kitchway

Hi Yehuda,

Thanks very much for taking your time to leave us a review, it's very much appreicated, and I look forward to working with you again in the future.

Abraham & Team

Classificada 3 em 5 estrelas

Love the product

Love the product. Been 28 years between change of washing machine. Only issues have been communication and confirmed delivery time and date. Happy to have replacement washer but unsure if I will go with this supplier for replacement timber dryer in 2024.

16 de abril de 2023
logótipo da Kitchway

Resposta da Kitchway

Hi Brian,

Thanks for taking the time to leave us a review, It's very much appreciated, I do apologise again for the lack of communication,

At Kitchway, we always strive to provide our customers with the best possible service, and it's clear that we have fallen short of your expectations in this instance. I want you to know that I take full responsibility for this mistake and that I'm taking steps to ensure that we improve our communication and accuracy going forward.

I'm happy to hear that you love the washer.

Kind regards
Abraham

Classificada 5 em 5 estrelas

Very good experience

Very good experience. Fast delivery

21 de abril de 2023
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Thanks Adam for you kind review, I happy to read that you have had a good experince, I look forward to serving you again.

Abraham & Team

Classificada 5 em 5 estrelas

Very pleased with my order never…

Very pleased with my order never ordered from kitchway before.would order again thankyou

28 de março de 2023
logótipo da Kitchway

Resposta da Kitchway

Thanks Deborah, for your kind review it's very much appreicted, I glad to see that you are plased with your order.

I look forward to serving you again.

Abraham & Team

Classificada 5 em 5 estrelas

Great service

Great service, quick to respond to queries and fast delivery. Provided a replacement plate for a faulty one really quickly and without any hassle. Would recommend and would certainly use again without hesitation.

26 de março de 2023
logótipo da Kitchway

Resposta da Kitchway

Hi David,

Thank you so much for your review! Great service, efficient communication and fast delivery is at core of what we do, I'm glad that we manged to sort that faulty plate quickly

I can't wait to have you back again soon!

Best regards,
Abraham and the team

Classificada 5 em 5 estrelas

Great Experience In Every Regards

Very good first time experience with this company. Goods arrived the next day, very well packaged. Competitive price and love the crockery.

30 de março de 2023
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Chris,

Thank you so much for your review! We're thrilled to hear that you were happy with the price, delivery, and crockery. We're committed to providing excellent service to all of our customers, and we're grateful for the opportunity to serve you.

We can't wait to have you back again soon! please don't hesitate to get in touch. We're here to help.

Best regards,

Abraham and the team

Classificada 5 em 5 estrelas

Great seevice

27 de março de 2023
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Derek,

Thanks very much for taking the time to leave us a review, its very much appreciated.

I look forward to serving you again in the near future.

Abraham & Team

Classificada 5 em 5 estrelas

Excellent service and excellent…

Excellent service and excellent product, slight issue with delivery but was sorted very quickly by customer service. Highly recommended

21 de fevereiro de 2023
logótipo da Kitchway

Resposta da Kitchway

Hi Darren,

Thanks very much for taking the time to leave us a review, it's very much appreciated.

I am happy that we manged to sort your delivery issue quiclky and look forward to serving you again in the near future.

Abraham & Team

Classificada 5 em 5 estrelas

Have purchased a few times

Have purchased a few times, always straightforward

20 de fevereiro de 2023
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Christo,

Thanks very much for taking the time to leave us a review, its very much appreciated.

I look forward to serving you again in the near future.

Abraham & Team

Classificada 5 em 5 estrelas

Kitchway have amazing customer service…

Kitchway have amazing customer service and always go above and beyond to help. They are our go to supplier for all our equipment as they beat the competition hands down on customer service and price. Even if they don’t have what we want they will try and source it or find a better alternative. Definitely deserve 6 stars

3 de fevereiro de 2023
logótipo da Kitchway

Resposta da Kitchway

Hi Kayes,

Thanks very much for taking the time to leave us a review, it's greatly appreciated.

I look forward to serve you again in the near future.

Abraham & Team

Classificada 5 em 5 estrelas
logótipo da Kitchway

Resposta da Kitchway

Hi Christine,

Thanks very much for taking the time to leave us a review, I am happy to hear that you service to be efficient.

I look forward to serve you again in the near future.

Abraham & Team


Classificada 5 em 5 estrelas

Highly recommend Kitchway! Wonderful company.

Absolutely wonderful company with which to deal. A diverse range of products at very competitive prices! Placed orders in October 2022 and November 2022 which arrived safely, in robust packaging to an overseas address. Very impressed and highly recommend.

26 de outubro de 2022
Opinião espontânea
logótipo da Kitchway

Resposta da Kitchway

Hi Julie,

Thank you for your 5-star feedback!

We're so glad to hear that you had a positive experience with us. We're proud to offer a diverse range of products at competitive prices and are thrilled that your orders arrived safely across the pond.

Thank you for choosing us as your supplier! and looking forward to serving you again in the near future.

Abraham & Team




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