Kitchway Opiniões 224

Resposta da Kitchway

13/06/2023

Hi Jayne,

Thanks very much for taking the time to leave us a review, it's greatly appreciated! and was a pleasure to work with you so far.

I look forward to serving you again.
Abraham & Team

Resposta da Kitchway

11/05/2023

Hi Suzannah,

I hope this message finds you well. I wanted to take a moment to address the concerns you raised in your recent review.

First and foremost, please accept my sincere apologies for the delay in your order. We strive to provide timely service to our customers, and I understand how disappointing it can be when this doesn't happen. The items you ordered have a 3-5 day lead time, and unfortunately, in this instance, there was an unexpected delay.

I also wanted to clarify the communication timeline between us. We received your first inquiry on Monday at 12:33 PM, asking about the status of your order. We promptly responded at 12:35 PM, requesting your order number so we could look up the details. We did not receive a reply from you with the order number until yesterday (10.05.23)at 12:36 PM, Subsequently, we had a phone conversation at 12:47 pm. Therefore, it would be inaccurate to say that you haven't been able to get in touch with us.

If there is anything else we can help with please drop an email to cs@kitchway.co.uk

Kind regards,
Abraham & Team

Resposta da Kitchway

10/05/2023

Hi Jonny,

Thanks very much for taking the time to leave us a review, it's greatly appreciated!

I look forward to serving you again.
Abraham & Team

Resposta da Kitchway

10/05/2023

Hi Vivian,

Thanks very much for taking the time to leave us a review, it's greatly appreciated.

I look forward to serving you again.

Abraham & Team

Resposta da Kitchway

10/05/2023

Hi Chris

Thanks very much for taking the time to leave us a review, I'm glad to hear that you love the season by Porcelite dinning set you have purchased.

I look forward to serving you again.

Abraham & Team

Resposta da Kitchway

10/05/2023

Hi Yehuda,

Thanks very much for taking your time to leave us a review, it's very much appreicated, and I look forward to working with you again in the future.

Abraham & Team

Resposta da Kitchway

10/05/2023

Hi Brian,

Thanks for taking the time to leave us a review, It's very much appreciated, I do apologise again for the lack of communication,

At Kitchway, we always strive to provide our customers with the best possible service, and it's clear that we have fallen short of your expectations in this instance. I want you to know that I take full responsibility for this mistake and that I'm taking steps to ensure that we improve our communication and accuracy going forward.

I'm happy to hear that you love the washer.

Kind regards
Abraham

Resposta da Kitchway

10/05/2023

Thanks Adam for you kind review, I happy to read that you have had a good experince, I look forward to serving you again.

Abraham & Team

Resposta da Kitchway

10/05/2023

Thanks Deborah, for your kind review it's very much appreicted, I glad to see that you are plased with your order.

I look forward to serving you again.

Abraham & Team

Resposta da Kitchway

Actualizada a 10/05/2023

Hi Alex,

Thank you so much for your review! Great service, efficiency is at the core of what we do.

Thanks again!

Abraham and the team

Resposta da Kitchway

10/05/2023

Hi David,

Thank you so much for your review! Great service, efficient communication and fast delivery is at core of what we do, I'm glad that we manged to sort that faulty plate quickly

I can't wait to have you back again soon!

Best regards,
Abraham and the team

Resposta da Kitchway

10/05/2023

Hi Chris,

Thank you so much for your review! We're thrilled to hear that you were happy with the price, delivery, and crockery. We're committed to providing excellent service to all of our customers, and we're grateful for the opportunity to serve you.

We can't wait to have you back again soon! please don't hesitate to get in touch. We're here to help.

Best regards,

Abraham and the team

Resposta da Kitchway

10/05/2023

Hi Derek,

Thanks very much for taking the time to leave us a review, its very much appreciated.

I look forward to serving you again in the near future.

Abraham & Team

Resposta da Kitchway

10/05/2023

Hi Darren,

Thanks very much for taking the time to leave us a review, it's very much appreciated.

I am happy that we manged to sort your delivery issue quiclky and look forward to serving you again in the near future.

Abraham & Team

Resposta da Kitchway

10/05/2023

Hi Christo,

Thanks very much for taking the time to leave us a review, its very much appreciated.

I look forward to serving you again in the near future.

Abraham & Team

Resposta da Kitchway

10/05/2023

Hi Kayes,

Thanks very much for taking the time to leave us a review, it's greatly appreciated.

I look forward to serve you again in the near future.

Abraham & Team

Resposta da Kitchway

8/02/2023

Hi Christine,

Thanks very much for taking the time to leave us a review, I am happy to hear that you service to be efficient.

I look forward to serve you again in the near future.

Abraham & Team

Resposta da Kitchway

8/02/2023

Hi Julie,

Thank you for your 5-star feedback!

We're so glad to hear that you had a positive experience with us. We're proud to offer a diverse range of products at competitive prices and are thrilled that your orders arrived safely across the pond.

Thank you for choosing us as your supplier! and looking forward to serving you again in the near future.

Abraham & Team