Really rate this company! I purchased a jumper from them and the wrong jumper was mistakenly sent. I contacted customer service and Emily sorted this straight away, sending me the correct item in the... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Really rate this company! I purchased a jumper from them and the wrong jumper was mistakenly sent. I contacted customer service and Emily sorted this straight away, sending me the correct item in the... Ver mais
A empresa respondeu
If you feel like your wardrobe needs some colour as I did? Look no further. I'm now the proud owner of several hand knitted Kiwi garments. All eye catching and fantastic quality. Don't be fooled by... Ver mais
A empresa respondeu
On Monday night I dmed them on insta to see if there was any chance they would be able to deliver the strawberry matcha cardigan by the weekend for my trip. Not only did they go above and beyond to ma... Ver mais
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Horrible clothes - smelt gross taking them out of the bags so knew they were horrible quality. The knit wear started unravelling after one wear and the seams are coming apart on another jumper afte... Ver mais
A empresa respondeu
Kiwi & Co is your go‑to destination for feel‑good, on‑repeat style. Born in Scotland and fuelled by a love of chunky knits, our hand‑crafted crochet jumpers, dreamy dresses and playful accessories bring a splash of sunshine to your wardrobe no matter the forecast. We believe fashion should be fun, effortless and made to last, which is why every piece is lovingly designed, ethically produced, and backed by free UK shipping over £65 and easy, no‑hassle returns. Join the Kiwi & Co family and discover why we have tens of thousands of happy customers.
Reino Unido
Respondeu a 46% das suas opiniões negativas
Geralmente responde dentro de um mês
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My favourite time of the month is payday so I can buy something from Kiwi&Co! One might say I have a shopping problem (whoops), but I’m absolutely OBSESSED with their cardigans!
I had a small issue with my recent order, but thankfully Emily sorted everything out for me so quickly! Thank you again Emily - you’re a real asset to your team ❤️
Really rate this company! I purchased a jumper from them and the wrong jumper was mistakenly sent. I contacted customer service and Emily sorted this straight away, sending me the correct item in the post on next day delivery service with an extra in there too as an apology. Great customer service and great clothing too - the jumper is gorgeous and such lovely quality. Thank you!

Resposta da Kiwiandco
On Monday night I dmed them on insta to see if there was any chance they would be able to deliver the strawberry matcha cardigan by the weekend for my trip. Not only did they go above and beyond to make sure it did arrive in time (baring in mind it’s a 10 day preorder wait) but the cardigan is so gorgeous, high quality and cozy. The second time ordering and definitely won’t be the last THANK YOU QUEENS! <3

Resposta da Kiwiandco
If you feel like your wardrobe needs some colour as I did? Look no further. I'm now the proud owner of several hand knitted Kiwi garments. All eye catching and fantastic quality. Don't be fooled by cheap imitation on Shein or Temu. These are NOT the same.
No better time to start a collection with the new Spring collection and the summer drop imminent.
Great bunch of girls too - the Tiktok lives are fun and engaging 😍
❤️🩷🩵💜💚💛

Resposta da Kiwiandco
I have several cardigans from kiwi and co and the quality is unrivalled. They are also the loveliest ladies who work there. I love watching their tik tok lives.

Resposta da Kiwiandco
The most beautiful cardigans and clothes you can buy, and the most amazing girls ever!! Love every single purchase I’ve made on kiwi & co. Just the best 💗 recommend 1000% xoxoxoxo

Resposta da Kiwiandco
Updates Havent been able to get a response about an order I placed 22.2.26 for a mothers day present - was marked as a 10 day pre-order yet no updates or delivery time.
Received an update today and the company have been lovely, explained and replaced order xx
Thanks so much!

Resposta da Kiwiandco
Gorgeous clothes ! I’ve purchased from them a few times now and the quality is amazing.
Their customer service is also 5* responding to my emails super promptly and professionally. The wrong item arrived and when I contacted them they rectified the problem straightaway. Would order again and again from Kiwi and co x

Resposta da Kiwiandco
Absolutely love the cardigan once it was washed.
When it arrived, it absolutely stunk. Cant describe the smell, but dirty fish comes to mind.
Be prepared to know that you won't be able to wear it until its washed. 🙄

Resposta da Kiwiandco
Great cardigan and a really good price. It's so warm and eveeyone I know now wants one.

Resposta da Kiwiandco
Absolutely gorgeous so pleased with my cardigan its just as nice as id hoped so chunky and cosy thanks

Resposta da Kiwiandco

Resposta da Kiwiandco
The cardigans are absolutely beautiful,the colours and quality is stunning, well worth the money. I've ordered the hugs cardigans, the faux fur coats , the teddy bears and jumpers, all have been beautiful. Ive recently started joining the lives , both Steph and lollie are brilliant, they are so engaging with everyone and really put a personal touch to your purchase, they offer advice and will show you any stock you wish to see.
I did have one minor issue where my parcel was delivered to the incorrect address, the customer service was excellent, they contacted me directly via telephone and email. I would highly recommend this business, their items match their team, all excellent!
Amazing brand! I brought the fluffy coat and needed to exchange for a bigger size and the customer service team were most helpful. The quality of the coat is wonderful feels very expensive.
I’m normally an XS/S and if you want to wear a jumper under the coat definitely go for a size M
I ordered a teddy bear as a gift. It arrived with 1 eye and the quality is very poor. It looks nothing like the photograph. I have always wanted to order one of the cardigans but unfortunately as this is my first order it has put me off. Also, charging £4 for a return of a faulty item is very poor.
Great customer service! Polite quick and effective answer queries and problems with respect.
Lovely product and great styling and quality.
Would definitely shop with them again and recommend to others
Great customer service from this company. A fee initial communication issues but my refund was sorted out in a friendly and understanding way. Thanks Emily.
My partner ordered me a lovely red scarf for Christmas - gorgeous colour and so cosy! Royal Mail decided to return to sender when we weren’t in at the time of delivery sadly but my partner contacted Kiwi and because we were local, someone really kindly personally delivered it ☺️ gorgeous scarf and great customer service.
There was a mix up with my order from Black Friday and I received someone else’s order. Kiwi and Co went over and above to rectify this for me. I received a complimentary cardigan of my choice and also received the expected item at a later date. They done everything they could to get it to me before Christmas as it was for a Christmas gift. Thanks again to Emily and Mel for all their help and truly amazing customer service.
Easy website, fast shipping and such cute clothes . I'm absolutely obsessed with my pieces and especially the quality 😊the most perfect Christmas present.
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