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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really rate this company! I purchased a jumper from them and the wrong jumper was mistakenly sent. I contacted customer service and Emily sorted this straight away, sending me the correct item in the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If you feel like your wardrobe needs some colour as I did? Look no further. I'm now the proud owner of several hand knitted Kiwi garments. All eye catching and fantastic quality. Don't be fooled by... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

On Monday night I dmed them on insta to see if there was any chance they would be able to deliver the strawberry matcha cardigan by the weekend for my trip. Not only did they go above and beyond to ma... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Horrible clothes - smelt gross taking them out of the bags so knew they were horrible quality. The knit wear started unravelling after one wear and the seams are coming apart on another jumper afte... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de moda feminina

Escrito pela empresa

Kiwi & Co is your go‑to destination for feel‑good, on‑repeat style. Born in Scotland and fuelled by a love of chunky knits, our hand‑crafted crochet jumpers, dreamy dresses and playful accessories bring a splash of sunshine to your wardrobe no matter the forecast. We believe fashion should be fun, effortless and made to last, which is why every piece is lovingly designed, ethically produced, and backed by free UK shipping over £65 and easy, no‑hassle returns. Join the Kiwi & Co family and discover why we have tens of thousands of happy customers.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

231 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 46% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My favourite time of the month is…

My favourite time of the month is payday so I can buy something from Kiwi&Co! One might say I have a shopping problem (whoops), but I’m absolutely OBSESSED with their cardigans!

I had a small issue with my recent order, but thankfully Emily sorted everything out for me so quickly! Thank you again Emily - you’re a real asset to your team ❤️

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Really rate this company

Really rate this company! I purchased a jumper from them and the wrong jumper was mistakenly sent. I contacted customer service and Emily sorted this straight away, sending me the correct item in the post on next day delivery service with an extra in there too as an apology. Great customer service and great clothing too - the jumper is gorgeous and such lovely quality. Thank you!

9 de abril de 2026
Opinião espontânea
logótipo da Kiwiandco

Resposta da Kiwiandco

Hi Lorna 💖

Thank you so much for taking the time to write this, it honestly means the world to us!!

We’re so sorry again about the mix up, but we’re really glad Emily could get this sorted quickly for you and make it right 💌✨

So happy you love the jumper too, she’s a goody!! 🫶

Thank you for being so kind and understanding, and for supporting us it really means the world 💛

Mel x

Classificada 5 em 5 estrelas

On Monday night I dmed them on insta to…

On Monday night I dmed them on insta to see if there was any chance they would be able to deliver the strawberry matcha cardigan by the weekend for my trip. Not only did they go above and beyond to make sure it did arrive in time (baring in mind it’s a 10 day preorder wait) but the cardigan is so gorgeous, high quality and cozy. The second time ordering and definitely won’t be the last THANK YOU QUEENS! <3

27 de março de 2026
Opinião espontânea
logótipo da Kiwiandco

Resposta da Kiwiandco

Hi Katie🥹💖

This has made our whole day, thank you so much for taking the time to write this!!

We’re SO glad we could get your Strawberry Matcha cardigan to you in time 🍓🍵✨ and even happier that you love it..she’s a special one!!

Honestly messages like this mean everything to us, thank you for supporting us and coming back for a second order 🥹

Hope you had the BEST trip and we can’t wait to see how you styled her 💌

Kiwi & Co girls x

Classificada 5 em 5 estrelas

Fantastic hand-made knitwear!!!

If you feel like your wardrobe needs some colour as I did? Look no further. I'm now the proud owner of several hand knitted Kiwi garments. All eye catching and fantastic quality. Don't be fooled by cheap imitation on Shein or Temu. These are NOT the same.
No better time to start a collection with the new Spring collection and the summer drop imminent.
Great bunch of girls too - the Tiktok lives are fun and engaging 😍
❤️🩷🩵💜💚💛

26 de março de 2026
Opinião espontânea
logótipo da Kiwiandco

Resposta da Kiwiandco

This is just the best review ever Susan 😭💖

Thank you for supporting us, taking the time to leave a review and building your Kiwi collection, it really means more than you know.🫶

So glad you love the quality and colours, and we appreciate you recognising the difference 💛

I will feed this back to Steph & Lolli & they will be buzzing ✨ see you on live soon.

Mel x

Classificada 5 em 5 estrelas

The best cardigans!

I have several cardigans from kiwi and co and the quality is unrivalled. They are also the loveliest ladies who work there. I love watching their tik tok lives.

24 de março de 2026
Opinião espontânea
logótipo da Kiwiandco

Resposta da Kiwiandco

Ahh this made our day Lauren 😊💖

Thank you so much for your continued support it means the world to us that you’ve built up a little Kiwi collection! So glad you love the quality and honestly this is exactly what we aim for ⭐

And that is so lovely to hear about the lives too ❤️ the girls will be smiling reading this! Can't wait to see you on the lives again soon.

Thank you for being part of our Kiwi girl community 💖
Kiwi & Co x

Classificada 5 em 5 estrelas

The most beautiful cardigans and…

The most beautiful cardigans and clothes you can buy, and the most amazing girls ever!! Love every single purchase I’ve made on kiwi & co. Just the best 💗 recommend 1000% xoxoxoxo

28 de novembro de 2025
Opinião espontânea
logótipo da Kiwiandco

Resposta da Kiwiandco

Ahh Jade this is so lovely to read 😊💖

Thank you so much for your continued support, it honestly means the world to us that you’ve loved every purchase! That’s exactly what we aim for and getting to meet girls like you along the way makes it all the better ⭐

And “the most amazing girls ever” can't wait to tell the Tikytok girls this hehe ❤️

Thank you for being part of our Kiwi community Jade 💖
Mel x

Classificada 5 em 5 estrelas

Havent been able to get a response…

Updates Havent been able to get a response about an order I placed 22.2.26 for a mothers day present - was marked as a 10 day pre-order yet no updates or delivery time.
Received an update today and the company have been lovely, explained and replaced order xx
Thanks so much!

12 de março de 2026
Opinião espontânea
logótipo da Kiwiandco

Resposta da Kiwiandco

Thank you so much for updating your review, we really appreciate it 😊💖

We’re so glad we were able to get this sorted for you and that everything’s been resolved ❤️

Thank you again for your patience and for giving us the chance to put things right, it means a lot to us ⭐

Kiwi & Co x

Classificada 5 em 5 estrelas

Amazing !!

Gorgeous clothes ! I’ve purchased from them a few times now and the quality is amazing.
Their customer service is also 5* responding to my emails super promptly and professionally. The wrong item arrived and when I contacted them they rectified the problem straightaway. Would order again and again from Kiwi and co x

17 de fevereiro de 2026
logótipo da Kiwiandco

Resposta da Kiwiandco

Thank you so much for such a lovely review Sonia 😊💖

We’re so glad you love the quality and have come back to us a few times, that honestly means the world to us ⭐

And thank you for mentioning the customer service too, we’re always here to help and so happy we could get everything sorted quickly for you ❤️

We can’t wait to have you back again!

Kiwi & Co x

Classificada 5 em 5 estrelas

Great cardigan. Not so great smell. 😕

Absolutely love the cardigan once it was washed.
When it arrived, it absolutely stunk. Cant describe the smell, but dirty fish comes to mind.
Be prepared to know that you won't be able to wear it until its washed. 🙄

17 de fevereiro de 2026
logótipo da Kiwiandco

Resposta da Kiwiandco

Thank you so much for your review Sharon, we’re so glad you love your cardigan once worn 😊💖

Occasionally, natural fibres and yarns can have a slight scent when first unpacked due to the production and packaging process, especially with thicker knits. This is completely normal and fades quickly once aired or washed.

So pleased to hear you’re now enjoying it!

Kiwi & Co x

Classificada 5 em 5 estrelas

Great cardigan and a really good price

Great cardigan and a really good price. It's so warm and eveeyone I know now wants one.

17 de fevereiro de 2026
logótipo da Kiwiandco

Resposta da Kiwiandco

Rebecca, you’ve just made our day!

Warm, great price and starting a little cardigan fan club? Things we love to see it 🤭🤍

Thank you so much for taking the time to leave such a kind review, it means everything to us xx

Classificada 5 em 5 estrelas

Absolutely gorgeous so pleased with my…

Absolutely gorgeous so pleased with my cardigan its just as nice as id hoped so chunky and cosy thanks

21 de janeiro de 2026
logótipo da Kiwiandco

Resposta da Kiwiandco

Thank you so much, Kelly. We’re delighted to hear your cardigan is just as lovely as you’d hoped, beautifully chunky and cosy is exactly how it should feel. We can't wait to see how you style it!

Your support truly means the world to us xx

Classificada 5 em 5 estrelas

Great quality Love my purchase.

Great quality Love my purchase.

21 de janeiro de 2026
logótipo da Kiwiandco

Resposta da Kiwiandco

Isabel, thank you so much 🤍

We’re so happy to hear you love your purchase and that the quality lived up to expectations, that means everything to us.

Thank you for supporting Kiwi & Co ✨

Classificada 5 em 5 estrelas

The cardigans are absolutely…

The cardigans are absolutely beautiful,the colours and quality is stunning, well worth the money. I've ordered the hugs cardigans, the faux fur coats , the teddy bears and jumpers, all have been beautiful. Ive recently started joining the lives , both Steph and lollie are brilliant, they are so engaging with everyone and really put a personal touch to your purchase, they offer advice and will show you any stock you wish to see.
I did have one minor issue where my parcel was delivered to the incorrect address, the customer service was excellent, they contacted me directly via telephone and email. I would highly recommend this business, their items match their team, all excellent!

29 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing brand

Amazing brand! I brought the fluffy coat and needed to exchange for a bigger size and the customer service team were most helpful. The quality of the coat is wonderful feels very expensive.
I’m normally an XS/S and if you want to wear a jumper under the coat definitely go for a size M

22 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

First and last purchase

I ordered a teddy bear as a gift. It arrived with 1 eye and the quality is very poor. It looks nothing like the photograph. I have always wanted to order one of the cardigans but unfortunately as this is my first order it has put me off. Also, charging £4 for a return of a faulty item is very poor.

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service! Polite quick and effective answer queries and problems with respect.

Lovely product and great styling and quality.
Would definitely shop with them again and recommend to others

10 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly customer service

Great customer service from this company. A fee initial communication issues but my refund was sorted out in a friendly and understanding way. Thanks Emily.

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great product quality & customer service

My partner ordered me a lovely red scarf for Christmas - gorgeous colour and so cosy! Royal Mail decided to return to sender when we weren’t in at the time of delivery sadly but my partner contacted Kiwi and because we were local, someone really kindly personally delivered it ☺️ gorgeous scarf and great customer service.

22 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

There was a mix up with my order from Black Friday and I received someone else’s order. Kiwi and Co went over and above to rectify this for me. I received a complimentary cardigan of my choice and also received the expected item at a later date. They done everything they could to get it to me before Christmas as it was for a Christmas gift. Thanks again to Emily and Mel for all their help and truly amazing customer service.

23 de dezembro de 2025
Opinião espontânea

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