Kiwi Drug Opiniões 

766
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve been a customer for 15+ years Always the same med Panadol Osteo 665. My 5 star rating is a direct result of the med itself. Highly effective for my knee pain. However Kiwi’s website is lack... Ver mais

Classificada 5 em 5 estrelas

Jestem mężczyzną w wieku 65 lat, t.z. w sile wieku. Używam trzech różnych proszków,... Cenforce niebieski proszek który działa bardzo szybko i skutecznie, ale jednorazowo! Jest bardzo mocny. Silagr... Ver mais

Classificada 5 em 5 estrelas

Kiwi Drug is one of the best companies I’ve ever worked with. They consistently provide the medications I need along with truly exceptional customer service. The team is always quick to respond, incre... Ver mais

Classificada 5 em 5 estrelas

I've used Kiwi for years, mainly for my migraine medicine. I appreciate the ease of purchasing and the quality of the drugs and their customer service is top notch. The only slight negative is shippi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Farmácia

Escrito pela empresa

Kiwi Drug is your own International online pharmacy. Kiwi Drug was founded in 2006, but is backed by a store-front which has been in operation for over 40 years. Kiwi Drug is operated by licensed pharmacists, doctors and filling pharmacy locations. We are proud to offer many popular drugs, medicines and general healthcare items at fantastic competitive pharmacy prices. Our professional team assures you that your medicines will be packed, shipped and delivered to your home in express time! Kiwi Drug initially operated solely from a large New Zealand pharmacy store that has been established for over 40 years. As a New Zealand pharmacy, we are members of the Pharmaceutical Society of New Zealand and the Pharmacy Guild of New Zealand. Our pharmacists are members of the Pharmacy Council of New Zealand. Our pharmacy is audited on a regular basis by Medsafe (the New Zealand medicines control authority), in accordance with the laws of operating a New Zealand pharmacy. You can be safe in the assurance that our pharmacy has passed all the requirements of the Medsafe authority. As we are a full retail and dispensing pharmacy, we are also members of the Pharmacy Guild of New Zealand. The Pharmacy Guild provides member pharmacies and pharmacists with a diverse range of services designed to support and enhance the commercial and professional interests of community pharmacy. Our affiliate pharmacies are all licensed and regulated pharmacies in their jurisdiction and their service and support is guaranteed.

Key Benefits

Escrito pela empresa

Same-day response to customer support queries
Most queries receive a response in less than one business day, unless escalation is required for certain unique situations.
No hidden fees
Other sites add on various fees for online doctor review, dispensing, and more. The product price and shipping is all you'll pay for!
Backed by a store-front 40 years in business
We're seasoned industry experts, with a broad panel of multi-disciplinary medical professionals.
100% satisfaction guarantee
We guarantee you will receive genuine medicine according to your order. And we will make sure every order is delivered, even if we have to reship a missing order. See our policies/about page.
Regular discounts
Both with our regular sales, and with our subscriptions/auto-refills, you can save up to 20% off all listed prices.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

766 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(766)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A Business I Trust

I've used Kiwi Drug for years and I've never had a problem with an order. In fact, the shipping times get better and better. I'm glad I found them.

9 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Accurate and Prompt

I love Kiwi because my orders are always accurate and arrive within the time frame promised. I also am a fan because they have in stock the medicines than I need.
This 5-star rating is well deserved.

1 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Always helpful and thorough

Always helpful and thorough. Meds are always on time. Customer service has always cleared up any issues usually it my mistake. Will recommend kiwi and do to everyone. Thanks

20 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very Happy Customer

Been a long time customer, and very satisfied with the service and quality. The one time there was an error, they quickly made it right when I notified them of the issue. I strongly recommend them for your business.

3 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

No complaints

I've used Kiwi for several years and have had no issues. My only complaint is I wish the shipping partners they use were faster. But beyond that, no complaints

1 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

always on time

I have been a customer of this company more than 10 years. Every 2 months i get my medicine , fantastic service, very responsible company.Thank you very much for the job guys you are doing.

22 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service, cheap prices!

I’ve used this service multiple times for cheap inhalers. They always arrive punctually and are the same ones you get from the pharmacy for way less. They also have monthly sales to help save even more. Great company, great service.

3 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Kiwi drugs has been amazing

Kiwi drugs has been amazing. My orders come in quickly and all along the way I am given updates. Customer service is excellent and prices are a real savings. Recommend Kiwi highly.

12 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommended

I’ve had dozens of transactions with Kiwi Drug over the last few years without a single issue. Would highly recommend!

3 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I was misstreated because I asked for information about my order

I was misstreated because I asked for the status of my order and a tentative delivery date. I was already waiting for the delivery since 14 days ago and still without a tentative delivery date. Thus, i told them to provide that information and because this did not look well i told them that I will cancel my order. They asked me to take my business somewhere else because they will not tolerate to be threatened. Miracously, a more precise tracking of my order was sent after my complain sent to their customer service.

20 de fevereiro de 2024
Opinião espontânea
logótipo da Kiwi Drug

Resposta da Kiwi Drug

This "review" is inaccurate and untrue.
Customer threatened to do a charge-back if we could not give him a date when the package would be delivered, for a shipment with its last tracking update less than 2 weeks old. We had already provided a working tracking number showing the parcel in transit, and informed him there was a postal delay due to a shortage of flights on which postal mail travels.
As most anyone should know, there are never guaranteed delivery dates for postal mail (tentative or otherwise), and as such it was impossible to meet his unreasonable demand. Even if he only wanted a "tentative" date, the fact he stated he would do a chargeback after said date makes it anything but tentative.
We do clearly outline in our policies we will reship a missing/lost shipment, but this shipment's last tracking update was barely over 10 days old - far too early to consider lost, especially when we knew of the flights issue we had previously communicated with him.
Ultimately, his shipment was delivered within our posted timelines.

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