KkbagsOpiniões 

192
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I absolutely recommend Kkbags for your bag needs. First of all, my son absolutely loves his backpack! It is unique with all of its pockets and compartments- excellent for keeping organized and great f... Ver mais

Classificada 5 em 5 estrelas

I give this company 5 stars based on their customer service. I purchased a backpack that my daughter loved and we changed our mind because we couldn’t find a matching lunchbox. When I contacted custom... Ver mais

Classificada 3 em 5 estrelas

Update to my previous review. The company was very responsive and we opted to refund our money and forgo the backpack since school had started weeks ago and we ended up busying something in our city.... Ver mais

Classificada 1 em 5 estrelas

Don't put your credit card anywhere near this website- You will get scammed!! I was entering my information with PayPal not even checking out yet when I got an alert from my bank that there were multi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de malas e malas de viagem

Escrito pela empresa

Made in love and accompany you all through your life.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

192 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(192)

15 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Its a good online store for backpacks…

Its a good online store for backpacks and they don't scam you, the only problem is that they probably won't give you the color backpack you wanted but when I bought it, they didn't give me the right color but I still kinda love it either way lol so I wear it to school. But its a 3-4 star shop for backpacks

10 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered 2 backpacks and 1 lunch box…

I ordered 2 backpacks and 1 lunch box and it never even came! The worst part is that I never got an email that even tracked it I checked the order date just incase I got my address wrong on the information but nope all of my information was correct. This is the worst company that I have ever come across and I will never buy anything from them ever again.

9 de agosto de 2021
Opinião espontânea
logótipo da Kkbags

Resposta da Kkbags

Due to covid-19 and peak season, we are sorry we can't update the tracking details timely, but in fact they are on the way normally, please don't worry. We will inform you if there was something wrong with the package, please kindly note. Please contact our customer service if any help needed.

Classificada 5 em 5 estrelas

Highly recommend

I was very impressed with the backpack/lunchbox/pencil case set I purchased for my Grandson. It was very well made. It was also exactly as pictured and it arrived in a very timely manner. I will definitely buy from them again.

6 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

KKBAGS IS A JOKE!

I ordered 2 backpacks. The one for middle/high or college student is not big at all like it shows in pics. TO SMALL! It will not hold a laptop and binder that is needed for middle, high, or college. It would work for elementary! But that's not what is described in the description of the backpack. They will not send a return label if you need to return it even though they have a 30 day return policy and they will not refund you your money! KKBAGS IS A JOKE! I DO NOT RECOMMEND KKBAGS!

5 de agosto de 2021
Opinião espontânea
logótipo da Kkbags

Resposta da Kkbags

We can refund you once we get the returning package from you, please follow our returning policy, https://www.kkbags.com/return-exchange. We only can bear the returning shipping if the products having quality problems, hope you can see.

Classificada 1 em 5 estrelas

Wouldn't recommend KK bags

Ordered a backpack set on July 20th. They're site states items ship within 24 hrs. A week after I purchased, I still hadn't received any tracking info. I emailed the company asking if my item had shipped and if so, would they provide me with the tracking #. My email went unanswered for 2 days. I had to email them again and asked them to cancel my order and refund me or I would call my bank to dispute the charges. After that email, they FINALLY responded that they would mail my package out that day. I then emailed again asking for a tracking #. Again, no response for days. I emailed a third time asking for tracking. This time they responded with a tracking #. I paid for express shipping and as of today Aug 4th, I still have not received my package and tracking shows it's in Japan sitting. I wouldn't recommend buying from this company. My daughter is devastated that her bookbag set won't be here in time for the first day of school. Also, after I tried to leave an honest negative review on their site, they didn't approve it to be posted/published. If you look at their reviews, they ONLY publish positive reviews; that's why all their items only have no stars or 5 stars reviews. Companies who don't let customers post honest reviews whether negative or positive, isn't a company I want to do business with or would recommend to friends or family.

4 de agosto de 2021
Opinião espontânea
logótipo da Kkbags

Resposta da Kkbags

Sorry for the delay, due to the impact of the CVOID-19, the international flight resources are in shortage recently, as well as the severe epidemic situations in overseas, it may leads to a delay of parcel processing and delivery services in destination countries in different uncertain ways. Hope you can see.

Classificada 1 em 5 estrelas

I'm very disappointed in the delivery…

I'm very disappointed in the delivery process you pay extra to even get it $ mailed fast and Still nothing it's almost been a month my daughter has to use another backpack in the mean time..and why isn't there a contact number being a business?

3 de agosto de 2021
Opinião espontânea
logótipo da Kkbags

Resposta da Kkbags

Sorry for the delay, due to the impact of the CVOID-19, the international flight resources are in shortage recently, as well as the severe epidemic situations in overseas, it may leads to a delay of parcel processing and delivery services in destination countries in different uncertain ways. Hope you can see.

Classificada 1 em 5 estrelas

Unclear and disappointing

The item listings are extremely unclear. I ordered a backpack/lunchbox/pencil set (the item title clearly lists all three), but apparently the color I chose did not include the lunch box and pencil case.

30 de julho de 2021
Opinião espontânea
logótipo da Kkbags

Resposta da Kkbags

The prices are different, we kindly suggest you choose the right one before you submit the order, you also can receive the order confirmation after you done the payment.

Classificada 1 em 5 estrelas

I have ordered a backpack never got any…

I have ordered a backpack never got any emails about it. But they had no problem taking the money out of my account. I have emailed them twice over the situation and nothing! No real number to reach them on

29 de julho de 2021
Opinião espontânea
logótipo da Kkbags

Resposta da Kkbags

Due to covid-19 and peak season, we are sorry we can't update the tracking details timely, but in fact they are on the way normally, please don't worry. We will inform you if there was something wrong with the package, please kindly note. Please contact our customer service if any help needed.

Classificada 1 em 5 estrelas

If I could give NO stars I would

If I could give NO stars I would. I ordered my daughter a backpack set she was dying to have. When I went through the payment process it redirected me to PayPal. I made my payment but never received an order confirmation. I emailed the company & they said they checked the payment process & it was normal. The next email they sent was asking me for an order number bc they could not find an order with my email address that I made an account with. I emailed them once again and told them I never got an email and they have yet to reply. I also messaged the Facebook page for them with no reply.

29 de julho de 2021
Opinião espontânea
logótipo da Kkbags

Resposta da Kkbags

Due to covid-19 and peak season, we are sorry we can't update the tracking details timely, but in fact they are on the way normally, please don't worry. We will inform you if there was something wrong with the package, please kindly note. Please contact our customer service if any help needed.

Classificada 5 em 5 estrelas

They are so helpful

Kkbags was amazing all I had to do was email them about my bag I bought because I had a shipping question. The next morning I checked my phone and they had got back to me. They were so nice about my questions and I will most likely buy another bag from them they are awesome.

28 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Had to cancel my order

I had ordered 2 backpacks, I had to cancel them due to my boys getting new backpacks from family members as gifts for back to school. I contacted KKbags and they refunded my money really fast with no problem.

Thank you KKbags for understanding and for the smooth transition!!
You will be my go to bag purchasing in the future!!

26 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM! STAY AWAY!

Don't put your credit card anywhere near this website- You will get scammed!! I was entering my information with PayPal not even checking out yet when I got an alert from my bank that there were multiple suspicious charges. Stay away it's definitely NOT worth it.

16 de julho de 2021
Opinião espontânea
logótipo da Kkbags

Resposta da Kkbags

We are sorry to hear that, we are a little confused that you never place order with us, we just don't know why you leave one star for us, that's not fair, we welcome customers using our products and give us a objective feedback, thanks for your understanding.

Classificada 5 em 5 estrelas

Love love love these book bags I had…

Love love love these book bags I had one last year for school and loved it. It did rip but was used a lot and I brought it everywhere with me. It has so many different pockets and a lot of space. I ordered the same one a few weeks ago and am just waiting for it to come in! If you’re thinking about buying a book bag here do it

14 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

FANTASTIC BAGS!!!!

I have been ordering bags from this Company for about 3 years now. I like kk bags is because they are sturdy, they last a very long time. My daughter who's 9 years old, love the bags I love everything about these bags, they very large, and strong. Will take lots of books, notebooks and a binder. I love these bags so much that I ordered 2 for my daughter for school. The price is great for such nice, good looking bags like this.

10 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Love these Backpack Bags

Love these Backpack Bags. They are heavy-duty with extra wide straps so they won't cut into your body, and they hold enough that they would be heavy enough that they would. Plenty of compartments to orginize all that you want to put into them. These bags are really heavy duty and there're just great!

28 de maio de 2021
Opinião espontânea

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