Ordered online and the parcel arrived quickly. A lovely dress and was a comfortable fit so I was disappointed that I had to return it but it was just far too long for me at 5’1”. Do wish manufacturer... Ver mais
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Leia as opiniões dos outros
So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just to... Ver mais
A empresa respondeu
Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect... Ver mais
A empresa respondeu
Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Ver mais
Informações sobre a empresa
Sobre Klass
Escrito pela empresa
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Escrito pela empresa
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Informações de contacto
Unit B, Royle Pennine Trading Estate, OL11 3EX, Rochdale, Reino Unido
- +441706868002
- info@klass.co.uk
- klass.co.uk
Get 15% Off Your First Order
4,7
Excelente
30 mil opiniões
Respondeu a 82% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Website was easy to use and a very…
Website was easy to use and a very prompt delivery. However the quality of the item was not good and it was returned. This was easy to arrange and now just waiting for the refund.
5 de maio de 2026
Resposta da Klass
Good Afternoon Brenda,
Thank you for taking the time to leave us a review. I am sorry to hear that you weren't impressed with the quality of your order. However, I am happy to hear you were pleased with our service.
We look forward to hopefully welcoming you back in the future.
Shapeless dress
The dress although a pretty colour had no shape whatsoever, just hung off me. I was very disappointed with the purchase and made worse by the awful website trying to return it. Won’t be ordering again .
5 de maio de 2026
Resposta da Klass
Good Afternoon Margie,
Thank you for taking the time to share your experience. We're sorry to hear that the dress didn't meet your expectations and that you felt disappointed with the fit. That's never the experience we want for our customers.
We truly appreciate your feedback, as it helps us improve both our product and website experience. If there's anything we can do to assist with your return or support you further, please don't hesitate to reach out.
Nice material; stitched well.
A nice variety of clothes. Stitched well.
Sometimes the fit can be slightly bigger and may need exchanging.
5 de maio de 2026
Resposta da Klass
Good Afternoon Pauline,
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Friendly helpful sales associates who…
Friendly helpful sales associates who made my visit very pleasant indeed
5 de maio de 2026
Resposta da Klass
Good Afternoon Ashleigh,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Resposta da Klass
Good Afternoon,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Always very helpful and nothing to much…
Always very helpful and nothing to much trouble, went in to buy an evening dress and came out with 3. Staff are superb.
5 de maio de 2026
Resposta da Klass
Good Afternoon Rita,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
The quality of the tops that ai have…
The quality of the tops that ai have purchased has been really good I purchased some from the Klass store and some on line.The on line delivery time was within 2 days which was very good.
5 de maio de 2026
Resposta da Klass
Good Afternoon Cynthia, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Beautiful
Beautiful, vibrant colours. Just wearing this cheers me up!
Quick delivery. Good quality. Worth mentioning the sleeves are very long and wide making this a going out to and not ideal for some types of jobs. I love it.
5 de maio de 2026
Resposta da Klass
Good Afternoon Yvette,
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Beautiful flattering style
Beautiful dress. This was the second one I bought. The style is flattering, and the length is great. I'm 5ft 4in and doesn't drown me, its just below my knees. Very well made. I feel a million dollars in the dresses.
5 de maio de 2026
Lovely dress but unfortunately had to…
Lovely dress but unfortunately had to return as too big on top.
5 de maio de 2026
Easy to order and delivered on time
1 de maio de 2026
5 star service
We visited klass in Llandudno today and was greeted by a very happy smiling lady, she welcomed us into the store with our fur kids (dogs.
She was very helpful , friendly and attentive to us and nothing was to much trouble, she looked really smart but quirky at the same time , a breath of fresh air
Her name was Mandy and she is a credit to your store and business.5 star ⭐⭐⭐⭐⭐ customer service ,we will definitely be back thank you ! x
8 de maio de 2026
Opinião espontânea
Prompt delivery even after bank holiday…
Prompt delivery even after bank holiday weekend.
1 de maio de 2026
All good quick delivery and good…
All good quick delivery and good quality clothes that fit right
1 de maio de 2026
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