Klingai Opiniões 

This site is just a big SCAM!!! One minute they allow certain types of image to video creations, and the next minute, out of nowhere, you can no longer do a damn thing without that stupid content violation BS [popping up on the screen. They do enough to get you locked in, then after you have spent your money, your content all of the sudden gets flagged. Even simplistic creation will no longer pass the AI BS content review. Don't waste your time or money. Go with someone else!!!

They wouldn't let me register with my usual email account. Instead, they forced me to register with (what they call) "a popular email provider", like GMail or Yahoo. For what it is, the service is extremely overpriced. And I can manage my account only on the smartphone where I have originally registered with - account management won't work on my PC in a browser.

Absolutely horrendous - bought ANNUAL subscription which wasn't picked up by the app and the customer support are playing dumb and cannot help with anything.
The way they conduct the business feels like fraud, please avoid them at any cost.

I would do a 0 star review I could, but sadly I can't. It's not really useful to use Kling to make videos when they don't actually let someone use the free service before paying. It's actually impossible, because no matter what time of day or what day of the week, things are "too busy" to let free users make anything and so they offer for you to use the paid version. I don't know about most people, but shitty business practices like that make me not want to use a service, let alone even consider paying for it. I'd rather be able to test the product to see if I like it before paying for it instead of the company trying to strong-arm me into paying for their service.

I was banned without reason. Probably an automated system. I haven't created any content that violates the agreement. Still: access denied. No explanation. Still have credits in my account wich I lost too.

If they're going to ban someone they should at least notify them and tell them wich part of the agreement or guidelines were violated.

Be careful or even better, don't bother.

I really don't understand the reviews here. I love KlingAI! I have had fantastic results and created excellent videos with it. I think in most cases, people expect to achieve great results with some sub-par prompts. It is a game of trial and error. Yes, you will loose credits on the way, but it helps you finetune the results. Good AI is not effortless. You still need to use your brain.

Bought one month standard plan, it’s not been two weeks yet, i was signed out i thought i can sign in, but when I tried it says not account on that email, but when i tried to reset it send me code, but no account! Keep away from these fraudulent apps. They’ve eaten all my credit left.

I made a fun short video for Chistmas. But while trying to add a simple element like the year 2026 in sparkels Kling didn't add anything. I tried 2 times, without succes and so I lost 100 credits in total for nothing. If the result is non existing or very bad. You shouldn't be losing your credits. All the video's and images made with Kling AI should mention also how much credits the final results are costing.

I purchased the Premium package specifically for the "Unlimited Mode." The service was defective and non-functional immediately after purchase. Support actually ADMITTED in writing that their "Unlimited Mode wasn't working as expected" during my purchase window.

Despite admitting the product was broken, they refused to refund my money, citing a "virtual goods" policy. They forced "store credit" on me instead of returning my funds, even though the service I paid for did not exist at the time of purchase.

If you are a freelancer or small business, do not trust this company. If their servers break, they will keep your money and offer you useless credits you didn't ask for.

Cancelled my subscription but had loads of credits left, I was going to carry on using credits and purchase when needed, tried to login and my account appears to be deleted. Tried to get in contact with support with no response, what happens to the $300 of credits on my account? Terrible service.

I have very bad experience with the service from Klingai

i mean even with a picture reference it got one out of 20 right so you do the math on that 20 25 coins per go smh i wont be back. kling has probably been the worst out of all the ai platforms i have used so far

Even tough I'm on a free plan, I wanted to try the platform and I am now waiting 24th hour for my 5 second video to be generated. It's a disaster and I definitely don't feel invited to buy any plan.

Al vele pogingen ondernomen om bruikbare video te genereren maar tot op heden niet gelukt. KlingAI wijzigt zelf steeds de afbeeldingen die als basis dienen voor de video.

The product is very limited. Does not create live action videos. The website description is very limited, forcing you to buy the product to find out what it does. Then they do not refund customers who are dissatisfied with the product, forcing them to pay for a year's subscription, even if the product is useless to them.

Not had bad results but, be VERY careful about giving your card details, which is the only way to pay (red flag) I used a currency card that I loaded with $20 dollars. The payment went out as planned ($5) and then before I knew it, I had $2 left on the card. A payment for Amazon.com had been taken….and I know that wasn’t me, and it probably wasn’t Amazon
Buyer Beware and buy elsewhere!

Bought credits today expecting to create videos/images right away. Immediately hit "queue for free plan is busy, upgrade" message—despite having paid credits. Tried multiple times across hours (including off-peak), same error every time. No live chat, Discord, or phone—only email support, which hasn't replied yet. Filed bank dispute as service undelivered. Kling AI: Fix your servers for paying users and add real customer service. Don't waste your money until they sort this.

After 2 days on the Standard plan, I upgraded to Premier and paid $80. I had time to use only about 10% of my monthly credits. When I switched back to Standard, my remaining 7,000 credits were reset to zero with no on-screen warning.
Support only repeated the usage policy. I asked to switch back to Premier to restore my credits and was refused. They acknowledged the lack of clarity in the process but offered no solution despite 3 follow-ups. Absolute careless customer service. Avoid it.

Very disappointed – double charge and no support

I am very disappointed with my experience with Kling AI. I paid for a monthly subscription with my card, and they charged me twice. Worst of all, there is no technical support on their website, so we are left completely in the dark.

I strongly advise other users to be very careful before purchasing, because you could end up in the same situation: double charges, no refunds, and nobody to contact. We pay to work and trust the service, and in the end, we are left stuck with no solution.

Really frustrating and not recommended at this time.

I am extremely disappointed with Kling AI. Their support is completely unresponsive — I spent several days trying to resolve an issue with repeated charges, but instead of real help, I only received endless requests for the same information.

In the end, I had to delete my account (and lose all remaining credits) just to stop the payments. This is absolutely unacceptable and feels like a scam.

I provided all requested details, including my email, but nothing was ever fixed. The support team ignored my messages, and the billing attempts are still continuing to this day.

I will be sharing my experience publicly so others don’t waste their money and time.
Avoid this service until they fix their customer support and refund policy.