KneeRelieve Opiniões 

193
•
TrustScore: 1.5 em 5

1,6

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Classificada 1 em 5 estrelas

As soon as ordering placed our email provider shut down our account, this was due to unusual activity. Beware

Classificada 1 em 5 estrelas

Werelieve is a cheap chinese product hyped to be something wonderful. Don't pay more than £10 for this if you really must try one. Plain packaging; no product label or information; returns only to Ca... Ver mais

Classificada 1 em 5 estrelas

If I could give a minus review I would. Poor quality goods. Only one size & slipped down my leg so absolutely useless. Feel that I’ve been taken advantage of by company that doesn’t care about their... Ver mais

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Classificada 1 em 5 estrelas

Absolutely disgusting company. I e asked for a refund and now face a constant barrage of obstacles. I purchased the knee product but before doing so I checked that this company had a UK address a... Ver mais

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1,6

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TrustScore: 1.5 em 5

193 opiniões

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Classificada 1 em 5 estrelas

Don’t waste your money!!

9 de junho de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Mike,

Greetings from Amrelieve and thank you for bringing this to our attention. We're sorry that our products didn’t meet your expectations.
I’m having trouble finding your order on our system. Can you tell me a little more about it?

We normally send a confirmation letter on your email which contains the order number ( You can check your inbox, spam or junk folder too ). Do you have that? If yes- can you kindly share the order number please?

I'll keep an eye on your response.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

Size is the issue

Size is the issue. Since they are way to small, I cannot comment on the quality. Look ok.

6 de junho de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Julie,

We're truly sorry if your initial order didn't fit you well. Our records show that a free replacement was already processed for you.

Hopefully the new sizes works well for you.

Sincerely,
Knee Relieve

Classificada 3 em 5 estrelas

I have bad knees

I have bad knees! I have been in the Marine Corps and a Peace Officer for 30 plus years. Saw the AmRelieve ad on TV and read up on them, I have tried many other similar products over the years, and gave AmRelieve a try. They were delivered to my door, first thing was their one size fits all, is not correct. I am an adult male of average normal size, and the large male ultra knee elite did not fit. It took a very long time to just get it up to cover my knee in the correct location. I was only able to keep it on for a very short time, as I walked around the house and sat up and down, the pressure of the support on my knee/leg was so bad and became very painful keeping it on, I had to take it off, which was not easy. So far the 90 day no hassle return policy, really is not hassle free. For me to get my full refund, I need to package the two supports I purchased and pay (shipping and insurance) to return them. They have not answered me back yet (it is the weekend now) with the complete return instructions. I had emailed them already advising them their product did not work for me and I asked for refund and return instructions. They answered back with offering me another size, that they would ship to me for free, I just needed to measure my legs/knees. In their answer back they avoided answering me about my request for full refund and how to return the items, although there was one line in bold that stated for me to get a refund, I would have to shoulder the cost of returning the products to them. I am still in the middle of doing all this, I think a three star rating is very good for them at this point (maybe I should wait until it is all completed and I get my full refund, minus my costs of the return). But one thing is, they really do not have a full money back no hassle return. For what I have done already and for what I need to do, it is not going to be a full refund as I have to pay to return, and the hassle is there, the emails, the packing up to ship, going to a mailing center to ship them back, then waiting to see if the refund happens ... that is not hassle free. That is my two cents worth (so far) on the AmRelieve Ultra Knee Elite supports.

4 de junho de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hello,

Greetings from Amrelieve. We're truly sorry if your initial order didn't fit you well. We provide a guarantee that our products will fit or we will replace them free of charge or fully refund the cost of the product to you.

For us to assist you further, can you please supply with few information so we can pull up your order. We'll keep an eye on your response.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

I was very unsatisfied with this…

I was very unsatisfied with this product as it did not supply any of the relief it stated tried reaching out to the company on numerous occasions with no response for 85.00 you would think you would be able to speak to someone very unsatisfied with this company and product

2 de junho de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Cooper,

Greetings from Amrelieve and thank you for bringing this to our attention. We're sorry that our products didn’t meet your expectations.

We would like to reassure you that we got you covered by a 90 Day Money Back Guarantee.

Can you please supply with few information so we can pull up your order. We'll keep an eye on your response.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

Tracking number invalid and item not received !!!!

I ordered two knee sleeves on May 10th , website states delivery to Canada 3-5 days. I am still waiting for delivery on the 27th. Tracking number does not work, UPS says they never received item AMRelieve says they shipped. Talked several times to customer service, they keep telling me to wait for updates about delivery. It is obvious item was never shipped and I can’t get them to rectify this or refund my money. Not able to speak with the fulfillment dept. that cust serv keeps referring to.
Starting to think that they have my money but I am not going to receive the items ordered!!!
Asked for someone to call me but apparently this is not possible either.
Frustrated and disgusted with the lack of service.

27 de maio de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Laura,

Thank you for bringing this to our attention and we're sorry for the experience.

Laura, our records show that you have been full refunded with your order. We are sad to see you go, but we hope that we could work together in the future where our product will be useful for your business.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

I ordered the knee sleeves for my…

“Useless for all but minor knee stability”

I ordered the knee sleeves for my elderly father who has mobility issues. While I am absolutely aware this product would not cure his problems I thought perhaps they could help the knees feel supported.

When the product arrived I realized that the sleeve was nothing more than I could pick up from my local drug store for half the cost. Nevertheless my Dad tried the product on, in itself difficult as it is like a sock. Imagine pulling on a sock over an inflamed area. After struggling into the product and attempting to just stand up and taking steps both of us were aware the product sold as a superior support was useless.

I am currently looking forward to receiving a return authorization including shipping.

If you are looking for a lightweight support for a very minor knee issue pass by this product and go to the drug store pay half the price and see what you are getting

25 de maio de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Shirley,

We're truly sorry for the damage to your product. We guarantee all of our products and are glad that you contacted us. Rest assured that we strive to maintain the highest quality in our products.

Shirley, you are covered by a full 90 Day Money Back Guarantee and we'll make sure to send you an email with return authorization. We will also get in touch with you shortly.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

I ordered 18 pair

I ordered 18 pair, (yes, I'm a dumba..) o f lg/ xlg socks. I got 5 pair of those and 13 pair of sm/ med. Since then, I tried the lg/xl and found They would cause leg cramps the night following wearing them. I tried to contact them, several times. Their phone tells you that you can email them or push the star key to get a call back. The email has never worked. When I click on submit the word "Wait" flashes but nothing ever happens. If I wait after calling, in about 2min a recording tells me I can call back or email them at cust. support which is the same # that you call them on. I have tried all these methods several times and, no responce. Of course, they have kept trying to sell me more of them through my e-mail. I guess they think I'm a bigger dumba.. than I am. Some of you reviewers seem to have gotten through to them. If so please let me know the secret. I guess my next step is to contact the Attorney General.

UPDATE: ITS ABOUT 3 WEEKS OR SO LATER. I can still not get through and they are still sending me a couple of emails a day trying to push their products on me! Oh well. I guess I'm out a little over $200.

11 de maio de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Greg,

Thank you for bringing this to our attention and we're sorry for the experience.

We understand that the product didn't fit you well as expected. We would like to reassure you that we got you covered by a 90 Day Money Back Guarantee,

Greg, we will get in touch with you shortly to get this sorted. Thank you.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

This product is absolutely worthless

This product is absolutely worthless. Believe me, I have tried them all. When I got this, of course it is for a woman. Yeah Right. It would not fit on my knee at all. I am not that big. Yes, 200#, but it certainly is not all in my knee. Hassle to send it back, so it is in the pile for the Good Will. Maybe someone who is as skinny as a rail can use it. Definitely not for my size. It really is worthless. So tight it cuts off your circulation, Even my husband thought it was crap. Yep, bad news.

PS A month a half after I originally posted this, I get a reply about giving my money back. Not a choice any longer. Like I said. I passed it on to the Good Will. Maybe someone else will be able to use it. I did not like the material and it absolutely barely made it past my ankle. NO NO and NO. Keep my money. You nned to make a better product that fits!

5 de maio de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Kristy,

We understand your disappointment and we are truly sorry for the experience. We would like the opportunity to resolve this issue immediately

We would like to reassure you that we go you covered by a full 90 Day Money Back Guarantee.

Kristy, we will get in touch with you shortly to get this sorted. Thank you.

Best,
Knee Relieve

Classificada 5 em 5 estrelas

5 star customer service

5 stars!!! Great customer service!

27 de abril de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Carol,
Thank you for bringing this to our attention and we're sorry for the experience.

I understand that delivery is taking a bit more time than expected. We're working diligently to deliver your product as soon as possible.

Carol, we will get in touch with you shortly to get this sorted. Thank you.

Best,
Amrelieve Team

Classificada 1 em 5 estrelas

These are junk don't waste your money!

These are junk don't waste your money!! My doctor even said they where junk when I told him that I had purchased one. Maybe they would work for bruising or something but definitely not a knee that's bone on bone!!

23 de abril de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Greg,

Thank you for bringing this to our attention and we're sorry for the experience.

We got you covered by a 90 day money back guarantee.

Can you please supply with few information so we can pull up your order. We'll keep an eye on your response.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

Considered buying this until I read…

There needs to be a NO star rating. Considered buying this until I read reviews from Trust Pilot, had it in cart to buy on their website. Decided not too buy and they ring me in New Zealand 10 minutes later to say I haven't completed my order, oh and yes I'd say definitely sent from China as I listened to message they left. How desperate can they be!!!!!!

SO apparently they dont have my details and I got the company wrong, what a load of lies. They were the ONLY company I looked at to buy one of these knee braces and I provided my email plus phone number, which they CALLED me on as I fully intended to buy the brace until I did a review search. So if you
Intend to buy from this company please do your research first. I DID NOT make a mistake!!!!!!

14 de abril de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Bonnie,

Greetings and I hope all is well.

We value your feedback but I believe that you may have mistaken us from a different merchant as we do not have your information on file.

Furthermore, our sales team is located in Middletown Delaware and not on China. Anyway, we value your decision and truly appreciate your time.

We hope to do business with you in the future.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

do yourself a favor!!

I am a disable veteran. 100 % Damaged Knees in military they removed the Menicus. Ive suffered a long time. This company only takes orders and give you the runaround. Ordered 2. One size DOES NOT fit all. They said they would replace with a larger size. I contested the charge with my CC company. Stripe the processor answered and my CC processor reversed the charge back to them. I have the evidence. They claim that they would send a larger sleeves based on my leg measurement when they get the money back. They have the money, and still claim its not there, Their problem is to check their account not mine. I provided my bank letter to them and they still deny they dont have the money. Their Guarantee says no questions asked they would make it right. Its been almost a month and they still stall. the product was to small and cut off the circulation to my legs. and I suffered for three days. They resist communicating with clients.
So do yourself a Favor and Consider if you really want to do business with a seemingly incompetent company that uses a doctor endorsement that you cannot contact!!!!!

12 de abril de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Mr. Havey,

Greetings and thank you for bringing this to our attention. We are sorry for the experience.

We would like to reassure you that we got you covered by a 90 Day Money Back Guarantee. We understand that you have file a bank dispute in reference to this order. Please be guided that even in cases of withdrawal, the dispute resolution process - which involves a rigid series of formal communication between banking entities - is often lengthy and would usually undergo the same process.

As we've already submitted evidence, we need to wait for the bank to let us know that the dispute has been closed.

Do note that this process can take quite a while - it's not unusual for this to take 60-75 days after the evidence due date, even when a dispute has been withdrawn, as withdrawal cases use the same chargeback timeline as all other disputes.

I hope this information helps. Thank you for your patience and understanding.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

Sick of claims that don't have indipentant support

As other people have stated they don't help at all. I don't know how they can make the claims they do and put a so called Dr as a spokesman.
I have two bad knees and know other people with similar problems, all these claims, fish oil, green lip muscles, shark cartilage etc don't work, try and find indipentant studies to back them, you can't, just one done by the company's making the products. Just do physio and strengthening exercises for your leg muscles it the best way to help.

10 de abril de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Terry,

Greetings and thank you for bringing this to our attention.

I'm sorry that the product didn't work for you. Our Ultra Knee Elite offers significant pain relief & mobility improvements and to achieve best results, it has to be supported with proper diet and exercise too.

We value your feedback and we'll make sure to take of this so we improve our products and services moving forward.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

Don’t believe AmBelieve

These supports are completely useless. I bought two in the hope that they might do half of what their hype says they will do, but not even a fraction of what they pretend.
The supports quickly slide down from your knees to your ankles and I mean you only have to walk a few yards and they start to slide.
There is no pain relief whatsoever, so walking, running, volleyball (as one of their reviews purported) are not possible without the same pain and discomfort I had before putting these supports on.
I put some negative reviews on Facebook and guess what, you guessed, they took them off.
I will be returning mine for the full cash back as promised, but I don’t expect this to happen without a fight.

7 de abril de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Ron,

Greetings and thank you for bringing this to our attention.

We are truly sorry for the experience. We would like to reassure you that we got you covered by a 90 day Money Back Guarantee.

As discussed via email - we have already processed a free replacement for you. Hopefully the new sizes works well for you.

Sincerely,
Knee Relieve

Classificada 1 em 5 estrelas

MY ORDER IS BEING SENT FROM CHINA

OUR ORDER IS BEING SENT FROM CHINA (not from US as they state!)
-
Amrelieve state both on their website AND on their Facebook page that they ship ALL items from their US WAREHOUSE- every reply to people states this.
When I placed my order, it has been sent from SHENZEN, CHINA.
When I let people know this on their Facebook post (who are asking the question), they DELETE my post immediately as for some reason which they are yet to explain to me, they DONT want their customers knowing this .
It is very important to be honest to your customers and advise them that their order CAN be sent from China when asked.

Please be honest to your customers about where they are being sent from...they have a right to know...
..
Update: they arrived and so far are working great and making a huge difference which is wonderful.. They were purchased for someone with serious knee problems and a lot of pain - have tried many types, but these really seem to be working so far.
I just hope you can be transparent as to where these are being sent from in future - as honesty is a huge factor in a reputation of a company :-)

6 de abril de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Kylie,

Greetings and thank you for bringing this to our attention.

Our products are designed in the United States. We have fulfillment center in Plano, Texas but we also manufacture our products in partnership with a factory in China to ensure they meet our expectations.

We’re confident in its consistency, high-quality work, and good working conditions.

While our team is based in the USA, we’re always thinking about how we can make out products better and streamlining the process from the work table to your front door. Thanks for the question!

All the best,

Knee Relieve

Classificada 1 em 5 estrelas

I would give no stars if I could

I would give no stars if I could! The pressure on the knee made it too painful to wear and they toll down. To return you have to send to the US which cost £13!! Don't waste your money!
*refunded but without the expensive postal costs as you insist it be returned to the US

2 de abril de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Amanda,

Greetings and thank you for bringing this to our attention.

We're truly sorry for the experience. Our records show that you have purchased this last year and our team have processed a full refund for you in compliance with the 90 day Money Back Guarantee.

Thank you for sharing your feedback.

All the best,
Knee Relieve





Classificada 1 em 5 estrelas

Don't waste your money!

Bought one and wore every day for 12 days. Offers virtually no support and by days end actually hurts. On day 10 the metal stay broke through the fabric.

20 de março de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Dear Gene,

Thank you for bringing this to our attention and we're sorry for the experience.

We got you covered by a 90 day money back guarantee. Can you please supply with few information so we can pull up your order. We'll keep an eye on your response.

Best,
Knee Relieve

Classificada 2 em 5 estrelas

Sleeve not helping

My knee is bone on bone and I'm scheduled for knee replacement surgery in April. I was given a steroid shot back in January to relieve the pain until my surgery. I saw your ad and decided to purchase the sleeves just in case the steroid shot doesn't last. The shot wore off this week and I'm in serious pain. I remembered that I bought the sleeves and immediately put them on. It's a decent brace but I'm disappointed that it's not helping in the manner that's described in your ad. Maybe my problem is too far advanced for it to help me.

18 de março de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hello,

Thank you for bringing this to our attention and we're sorry for the experience.

We got you covered by a 90 day money back guarantee.

Can you please supply with few information so we can pull up your order. We'll keep an eye on your response.

Best,
Knee Relieve

Classificada 1 em 5 estrelas

I brought two knee pads for my wife she…

I brought two knee pads for my wife she loves walking but we found from the start that they keep falling down as she is walking they have the letter L on the inside of both of them don't know what means is there anyway of keeping them up because when they are working they are really good thanks Dave barry

17 de março de 2022
Opinião espontânea
logótipo da KneeRelieve

Resposta da KneeRelieve

Hi Dave,
Greetings and thank you for bringing this to our attention.

Dave, our records show that you have ordered the Women size which is a Large size on June, 2021.

We're glad that its really working good for your wife. We appreciate the kind words!

Best,
Knee Relieve



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