KnopkaTransfer Ltd Opiniões 71

TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Absolutes Disaster: nach Online Buchung eine sehr ordentliche Mail mit allen Angaben erhalten und zur Sicherheit nochmal per Mail von meiner Seite bestätigt. Vor Ort in Florenz war dann das bestellte... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Driver never show to pick us up. After mamy conversations and primises I've never get refund.

Classificada 5 em 5 estrelas

Ад імя кампаніі “Гомсельмаш” хачу падзякаваць KNOPKATRANSFER за правядзенне трансфераў у перыяд выставы Duerkheimer Wurstmarkt 2018. Усе кіроўцы былі пунктуальныя і ахайна апранутыя. Машыны ў выдатным... Ver mais

Classificada 5 em 5 estrelas

Sono davvero felice di aver scoperto questa compagnia di trasferimenti prima del nostro viaggio in Italia. Servizio impeccabile da Malpensa fino all'hotel di Hyatt Hotels, e al ritorno non abbiamo dov... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Táxi
  2. Traslado do aeroporto
  3. Serviço de correio expresso e entrega
  4. Serviço de limusines
  5. Minibus

Escrito pela empresa

Using the KnopkaTransfer Company services means making your trip comfortable and safe. Our driver will be waiting for you at the airport holding a sign with your name and will help you with your luggage. In case of your flight delay we guarantee one hour free of charge waiting.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

71 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service and prices

Usuing this service for a second time for transfers in between of cities in EU. Always very polite and helpful staff. Much better prices comparing to other transport companies.

11 de julho de 2024
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

Thanks for your feedback.
This helps us develop and make our service even better.

Classificada 5 em 5 estrelas

Very good service and drivers

Very good service and drivers. Picked us up on time. Car is clean and drive was smooth.

3 de julho de 2024
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

Thanks for your feedback.
This helps us develop and make our service even better.

Classificada 1 em 5 estrelas

Engañan a la gente…

Me contestan a un mail con un presupuesto de Viena a Budapest de 631€ para 12 personas, me hacen enviar un WhatsApp a un manager para la confirmación del presupuesto, pasan 2 días y no me lo envía, le reclamo y envía un presupuesto de 924€, empresa nefasta

23 de maio de 2024
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

Thank you for your feedback. Your opinion is very important for us to improve the quality of our services.

Classificada 5 em 5 estrelas

Very good service

Very good service. Friendly and Reliable drivers. Team was always in contact with us to know if it was everything going well. Nothing to complain about, only to thank them all!

22 de abril de 2024
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

Thank you for your feedback. Your opinion is very important for us to improve the quality of our services.

Classificada 5 em 5 estrelas

Very good experience

Very good experience. Easy according by WhatsApp. Driver professional and kind. Car comfortble.

28 de fevereiro de 2024
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

Thank you for your feedback. Your opinion is very important for us to improve the quality of our services.

Classificada 1 em 5 estrelas

Aggressive

Aggressive. Despite giving a days notice that a trip that had a 40 euro deposit paid for would not be needed, the agent then said that the remainder of the trip would need to be enforced. We spoke entirely over whatsapp and at no point did they state that there is a 100% cancellation fee. The agent then suggested 'there would be trouble'. Unneccessary and aggressive.

8 de fevereiro de 2024
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

We apologize for the inconvenience. But we would like to clarify that when ordering which you made through the site, you agreed to the terms of service where clause 7 states - if you cancel the order in less than 48 hours, the customer must pay the full cost of the transfer.
You were also notified at the time of ordering about the method of payment for the order with which you agreed!

Classificada 5 em 5 estrelas

The transfer service was excellent

The transfer service was excellent! Darya (the manager) answered all our questions before the trip and gave us all the necessary information. The ride itself was super smooth with a polite and careful driver and a clean and new car. We definitely recommend this service.

30 de dezembro de 2023
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

Thank you for your feedback.

Classificada 1 em 5 estrelas

Scam

Scam - posted prices get you to sign up and then suddenly those are not correct prices on website after you book. Total waste of time.

5 de dezembro de 2023
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

Due to sudden changes in fuel prices in Europe, unfortunately, we do not have time to change prices on the website in a timely manner, but at the same time, on each page with prices there is a warning that the price may not correspond to reality.
We apologize for the inconvenience and will try to fix this error!

Classificada 5 em 5 estrelas

Knopka was simply amazing!!

I was in big problem at Munich Airport with all possible transportations completely paralized by ice and snow. I found Knopka searching for a solution and after talking with them they arranged in 10 minutes a car that came to pick me up and took me to Innsbruck. Driver was extremely nice and professional. If and when I will need them I will certainly use their services again. 5 stars x 2!!

5 de dezembro de 2023
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

Thank you for your feedback, it will help us improve the quality of our service.

Classificada 5 em 5 estrelas

Great service!

Great service!
I can't thank Darya, the manager, and the drivers enough. Communication was fast, clear and efficient. Darya made herself available 24/7 and responded all our questions and concerns. I had team members being picked up at different locations and all went smooth and on time. I can't recommend Knopka enough. Will be using their services in the future without hesitation!

4 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Eventouhgh I was a little sceptic at the beginning I can say after service that everything was on a high level. Starting from messages, driver who was on tume during a night, the price for the transport and electronic invoice at the end. If youbhave any doubts it is not needed. Take them and you will be on time at your desire place with a reasonable price. Congratulations and Best Regards to the driver Mr. Aleksandr

19 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Muy buena experiencia

Muy buena experiencia, el chófer muy puntual y profesional.
The manager, Darya, es encantadora, muy amable y está pendiente de todo.
Sin duda volvería a elegirlos para mis traslados.

19 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

My experience is good

I like this company! There is a kind managers and drivers. We work during 2 years in each country of Europe. I don’t have any delay. Thank you!

7 de setembro de 2023
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

Thanks for your feedback. Your opinion about our service is very important to us.

Classificada 4 em 5 estrelas

Ho ordinato il transfer dall'aeroporto…

Ho ordinato il transfer dall'aeroporto di milano a como, ho aspettato un po per ricevere il prezzo, ma del resto tutto ok. Il conducente parlava poco inglese.

4 de setembro de 2023
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

Thank you for your feedback, it is very important to us.

Classificada 1 em 5 estrelas

If I could give -5 star

If I could, I would give them -5 stars. They charge deposit promptly, and cancel my booking when I’m already at the airport. The excuse been the car broke down. But wait, there is another car which is available, but they wanted $40 more. Clearly they have no ethic and just money sucking machines. We ended up with Uber Black which is much more reliable.

1 de setembro de 2023
Opinião espontânea
logótipo da KnopkaTransfer Ltd

Resposta da KnopkaTransfer Ltd

1) We are one of the last on the market who began to charge an advance payment when booking. And they made it as low as possible. This is due to the fact that unscrupulous customers place orders in many companies and do not show up without notification. in this case, the company loses time and the opportunity to place another order. And the client refuses to compensate for not showing up for the order.

2) In this case, the car had already been delivered to order, but a breakdown occurred on the way. According to our rules, this is a force majeure circumstance. And we returned your prepayment immediately.

3) In order not to leave you without a car, we contacted our partners and provided you with their contacts. The fact that they gave you a higher price is their decision, which we cannot influence.

Classificada 1 em 5 estrelas

Be aware!Do NOT reccomend!!

Be aware!Do NOT reccomend!!

After initial email confirmation for a transfer in Italy and 3 telephone conversation that confirmed us the transfer, they cancelled the transfer a few hours before the scheduled time.

21 de junho de 2023
Opinião espontânea

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