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Honey was extremely helpful in my experience with Koios. She communicated with me via both phone and email, and made sure that all my needs were met and all of my questions are answered. Overall, it was a great and flawless experience, and I got the replacement part that I needed.

Koios rules!

Alex was very responsive and helpful. Hoping the team he passed me to is able to solve my replacement item issue.

Purchased almost a year ago and abs had a slight malfunction. Company was great about replacing the parts and honoring their warranty. Great customer service and seamless transaction.

I had some issues with my Koios purchase and the customer specialists, Carla, was very helpful. Great customer service.

Todo muy bien. Obtuve las respuestas

Purchased a Koios vacuum sealer. Nice features, great tech support, and a very good price. Comes with a one year warranty. Hopefully it will last longer than another famous name brand that I was using.

I had a problem with an item and the customer service rep was extremely helpful in resolving the issue

I bought a Koios 5-in-1 hand blender from Amazon earlier this year. We loved using it but 3 months after first using it, one of the attachments from the main motor unit became stuck in the chopper lid, making the blender motor unit unable to attach to anything apart from the chopper.
I contacted Koios and they were very helpful. Rey, the customer representative I communicated with, asked me to upload a quick video of the problem and they sent me a new replacement hand blender set right away. I appreciate the help I received and the quick response time.

Estoy feliz con mi batidora de mano, funciona excelente y el el precii al adquilirla fue muy bueno en relación Precio-beneficio.

I needed assistance with my gift claim and Rey the agent was very helpful! Even when I didn’t respond on time he informed me that he had to assist other customers however I could still send message; and gave an approximation of the time wait for him to respond to any of my questions that need more information or verification. He was mannerly, patient and Very helpful! Excellent customer service.

This review is for my experience with Russel, the support team member who received my call the second time I called. He is very polite and responsive. He is also knowledgeable and very willing to help. He emailed me the information I needed and responded to every email I sent. According to him, my claim has been submitted so I’m just waiting for the replacement unit now. So well see and I hope they come through.

The scale does everything promised. We even used it to teach our granddaughter some math. She gave her sister 38 ml of water and then asked her it she wanted another 38.
And customer service was excellent.

Fast and efficient help. Very polite

Wonderful! The product was great, as well a good customer service.

Quick and kind service
She did an excellent job

I couldn't register my new vac-sealer due to some error. The chat agent was able to register for me without issue. Very friendly service.

I would like to give 5 stars to Joy who helped me solved the problem. I lost the juicer filter. I tried to find the part online, however, I failed. Luckily, Joy provides an Amazon link where I can purchase the part. She is supportive and sufficient.

I had a problem registering the hand blender set. I was immediately assisted by the support person, Ton. They managed the problem and solved it. Super experience.

It was great! Feith really helped me out to activate my warranty and kindly guided me through the full process, also helped me to claim my gift so Im very happy, it was quick and easy!

Awesome customer service. Way better than expected and impressive and quick and knowledgeable