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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Darren and the team at KTEL are one of the few businesses remaining that really care about excellent service. Any query I have had they have always had a prompt answer. Any OFNL outages... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We moved into a new home with data points but no traditional phone line. VOIP was entirely novel to us. Kinetic Telecom were very helpful in the initial stages of setting up our phones and WIFI for va... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So glad I chose this company! Communication was faultless. Connection was a breeze - no assistance needed. The router supplied is powerful and serves my 5 bedroom house perfectly well. 3 weeks in and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We moved into new property in Abingdon and were given a list of Wi-Fi suppliers that were compatible with the fibre broadband connected to the property. I chose Kinetic because the reviews were excell... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de telecomunicações
  2. Serviço de hospedagem web

Escrito pela empresa

Full Fibre Broadband Internet Service Provider on the OFNL Network. We provide pure fibre broadband and telephone lines to new builds on the OFNL network throughout the UK. Broadband speeds up to 900Mbps Download/900Mbps Upload are available in many areas.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

88 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service from Kinetic Telecom

Excellent service from Kinetic Telecom. They advise in advance of any interuptions and also keep us updated during unexpected outages. Customer service very helpful when dealing with telephone queries and they are quick to respond to email queries too.

24 de janeiro de 2026
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logótipo da Kinetic Telecom

Resposta da Kinetic Telecom

Many thanks for the review. We are glad that you find our customer services very helpful.

Classificada 5 em 5 estrelas

Great experience I’ve been enjoying this service since 2022, and it’s been excellent all along. The internet is fast, stable, and smooth. Everything is modern, works flawlessly, and makes life easier.

Great experience! The internet is fast, stable, and never disconnected. Everything is new and works perfectly. Highly recommend!

23 de janeiro de 2026
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logótipo da Kinetic Telecom

Resposta da Kinetic Telecom

Thank you for your review. We are pleased that you find our service excellent.

Classificada 5 em 5 estrelas

Have been with Kinetic for two years…

Have been with Kinetic for two years and have found the service excellent with no issues and more than happy to remain as a customer

6 de novembro de 2025
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Resposta da Kinetic Telecom

Many thanks for the review. We are glad that you found the service excellent.

Classificada 5 em 5 estrelas

Excellent Broadband Provider

Excellent service. Very reliable. No mid term price hikes. Just a reliable quick broadband provider. Customer service is outstanding.

6 de novembro de 2025
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Resposta da Kinetic Telecom

Thank you for the review. We are pleased that you say our customer service is outstanding.

Classificada 5 em 5 estrelas

Overall great service

Overall, I am quite satisfied with the service and the customer support. I also value the fact that they have not raised our package price in the last three years, and they provide a discount for annual renewal . Thank you Kinetic Telecom team.

12 de setembro de 2025
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Resposta da Kinetic Telecom

Thank you for the review. We are pleased that you are satisfied with the service.

Classificada 5 em 5 estrelas

Truly Professional Internet Service

I've been a Kinetic Telecom customer for two years now, and I couldn't be happier with their service. Their staff are incredibly helpful and courteous, always providing quick responses to queries and excellent communication about any planned service outages. The fiber broadband signal is consistently excellent, giving me complete confidence for work, streaming, and everything in between.
Having dealt with some of the major internet providers in the past, Kinetic Telecom is refreshingly professional. No complicated phone menus, no canned responses from their staff and no surprise fees – just honest, reliable service from a company that actually seems to care about their customers.

If you're looking for dependable fiber internet with genuine customer service, I highly recommend Kinetic Telecom. They've earned my trust and continued business. Highly recommended!

12 de setembro de 2025
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Resposta da Kinetic Telecom

Thank you for the the 5* review. We are pleased that you would highly recommend us.

Classificada 5 em 5 estrelas

Excellent company

I have been with Kinetic Telecom for 4 years & have had excellent service from the company.
I have always been kept informed of any maintenance going on that may affect the service.
Any queries I may have had have been answered promptly.
Thank you

12 de setembro de 2025
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Resposta da Kinetic Telecom

Many thanks for the review. If you have any queries, please do not hesitate to contact us.

Classificada 5 em 5 estrelas

The service always works

The service always works.
The price has not risen in at least three years.
A bonus is offered to loyal customers unlike others who only offer incentives to potential new customers.

12 de setembro de 2025
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Resposta da Kinetic Telecom

Thank you for the review. We are pleased you like the loyalty bonus.

Classificada 5 em 5 estrelas

Been with Kinetic going on 4 years and…

Been with Kinetic going on 4 years and have never had a problem until today but it was sorted promptly and efficiently by Darren I would recommend Kinetic for fast reliable service in fact I have family and friends on the estate and they concur they are very happy with no problems well done Kinetic for an excellent service and a happy customer

2 de agosto de 2025
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Resposta da Kinetic Telecom

Thank you for the review. We are pleased that you are happy with the service.

Classificada 5 em 5 estrelas

Fast speeds, value for money and easy technical help.

We had never heard of them until we chose them for the broadband for our new build.
It was easy to set up, they sent a router in the post and we connected it up to the wires in our house. We did have a query and it was answered by a person who actually knew what they were talking about!
The cost has never increased in three years and the speed is great. No buffering on the TV.
Would recommend.

4 de julho de 2025
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Resposta da Kinetic Telecom

Thank you for the review. We are glad that you would recommend us.

Classificada 5 em 5 estrelas

Very happy

I've never had an issue since moving into my property 4 years ago. On the one occasion when the internet was down, kinetic kept me informed with frequent updates and automatically took money off my next DD, even though it was no fault of their own. I'm very happy with the service, the cost and communication and would recommend to anyone

4 de julho de 2025
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logótipo da Kinetic Telecom

Resposta da Kinetic Telecom

Many thanks for the review. We are glad you are very happy with the service and would recommend us.

Classificada 5 em 5 estrelas

Excellent

As I have a fibre only connection I am limited to my choice of suppliers. Kinetic Telecom offered the services I required (Internet and Telephone) at a very competitive price with no surprise increases.
Their customer services are excellent in both their quick response and the advice they give.

27 de junho de 2025
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logótipo da Kinetic Telecom

Resposta da Kinetic Telecom

Thank you for your review. Glad you find our customer services excellent.

Classificada 5 em 5 estrelas

Good service

Nothing but good service.

26 de maio de 2025
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Resposta da Kinetic Telecom

Many thanks for the review. Glad you are happy with the service.

Classificada 5 em 5 estrelas

Best provider I’ve ever used

Been using company for 2 years, internet is always very speedy. Whenever I’ve emailed any queries they have responded very quickly so haven’t had to phone and wait on hold for ages like most internet providers. What highly recommend.

22 de maio de 2025
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Resposta da Kinetic Telecom

Thank you for your review. We are glad that you are pleased with our service and would recommend.

Classificada 5 em 5 estrelas

Recommended Internet Service Supplier for OFNL networks

I thoroughly recommend Kinetic Telecom if you need an Internet Service Provider on the OFNL network. They supply the fastest possible speed on the network at a reasonable price. They have great communications; any queries or requests being responded to without delay (by a real person in England). They always send notifications if any downtime of the OFNL network is planned.

22 de maio de 2025
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Resposta da Kinetic Telecom

Many thanks for the review. We are glad that you would thoroughly recommend us.

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