Kudosity Opiniões 146

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Classificada 5 em 5 estrelas

I jumped on a call feeling pretty unsure about how to get SMS working properly with JobAdder, and he made the whole process easy to understand from start to finish. He walked me through everything ste... Ver mais

Classificada 5 em 5 estrelas

Would happily recommend them to anyone requiring SMS marketing services. I had an issue and they rectified it within 30 minutes. The support agent (I didn’t catch his name) was polite and gave me the... Ver mais

Classificada 5 em 5 estrelas

Mustafa and the team at Kudosity have been excellent to work with. The SMS platform is reliable, easy to use, and integrates seamlessly into our workflow. Delivery rates and performance have been... Ver mais

Classificada 5 em 5 estrelas

Gaurav has been incredibly attentive to all our needs, we had a last minute request to help us link into our Shopify to Kudosity for a live pop up at Chatswood Chase in Sydney. Gaurav Investigated opt... Ver mais

Informações sobre a empresa

Escrito pela empresa

At Kudosity, we enable businesses to build authentic relationships with customers through simplified messaging experiences. We believe that curiosity fuels innovation and by harnessing its power we help businesses to build messaging experiences customers love.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Burst + Jordan = 5 Stars!

Loved the service Burst provides. Jordan helped secure a better price per message by giving plenty of options that would suit how we use Burst.

Highly recommend this SMS service and have never had a problem with undelivered messages. Which is so important for the way our business runs!!

5 stars for BURST and 6 STARTS for Jordan!

19 de fevereiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend them! A+

We have a small mechanical workshop and have just signed up with BurstSMS.
I am extremely happy with their customer service and the product its self. Highly recommend them! A+

24 de janeiro de 2018
Classificada 5 em 5 estrelas

Very happy with quick setup

Got us setup really quickly when the carriers were in a blackout period coming up to Christmas and won't make any changes to their network until mid January.

I'm very happy. Thanks.

17 de dezembro de 2017
Classificada 1 em 5 estrelas

Sales people lie to you

Sales people lie to you, they offer you an opening credit of 3.9c per sms, then sneakily add a credit card fee $9.50 and a add gst on top! making them 4.29c each. DONT USE THEM! They then delete your account when you request a refund, I lost $500!!!!!! They also never respond to you again.

11 de dezembro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Easy and effective

Relatively simple to understand and set up, great support via chat and email. Worked very well for us on the day.

29 de novembro de 2017
Classificada 1 em 5 estrelas

No Reporting Integrity at all

No Reporting Integrity at all. The reporting is error-riddled and very limited. The list of numbers in the 'Bounced' category are also appearing in the 'Link Hits' category. Which is impossible. Once the integrity of the reporting is compromised you can no longer rely on any of the data. Only a 61% delivery rate recorded if that number is even accurate at all. Who knows? They definitely don't. Only use SMS Burst for mass marketing and only when you don't really care about tracking the result. Very disappointing and hunting for a new provider after my first message. Plus, the reporting can't show which numbers DID NOT hit the link, you have to work that out for yourself with vlookups in excel. If you actually care about everyone receiving your message, don't use these guys. They don't know if the message was received and cant tell you who didn't hit the link. Mass Market only with little care for actual results.

16 de novembro de 2017
logótipo da Kudosity

Resposta da Kudosity

Hi Shannon,

Sincere apologies once again that your reporting for your first campaign sent with us was affected by an intermitted issue on the carriers side.

Our reporting is based on the delivery receipts that are provided by carriers. When we deliver a message to the carriers the number appears in "Pending" tab and then once we receive a delivery receipt the number then appears in the "Delivered" tab. If we do not receive a delivery receipt or receive a delivery receipt with an error from the carrier the number will appear in the "Bounced" tab.

The track link is hosted on our servers and we provide reporting on which recipient has clicked on the unique link the system generates. We will be including a view in our LINK HITS reporting to show the recipients that have not clicked on the unique link provided. This will be made available in the next release into production.

I have provided a full refund of your campaign.

We guarantee delivery to all the carriers and we will provide you with reporting on recipients that have received the message from the delivery receipts provided.

Classificada 5 em 5 estrelas

Fantastic

Fantastic, very easy to work the program.
Great support with quick responses by the company.

26 de outubro de 2017
Classificada 5 em 5 estrelas

Easy to use and clean interface with …

Easy to use and clean interface with comprehensive and clearly documented APIs. Works smoothly with Chinese or English text messages. Support are fast and responsive to any queries.

16 de outubro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

5 ⭐️S

Great service with the cost. Will use agin if needed.

11 de setembro de 2017
Classificada 5 em 5 estrelas

Very happy with the interface

Very happy with the interface, easy to use, good price & messages have 100% delivery rate which is fantastic. Also customer service support has been fast & efficient too. Highly recommend these guys! We send appointment reminders every day so ease of use & price is very important to us.

15 de agosto de 2017

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