Kudosity Opiniões 146

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I jumped on a call feeling pretty unsure about how to get SMS working properly with JobAdder, and he made the whole process easy to understand from start to finish. He walked me through everything ste... Ver mais

Classificada 5 em 5 estrelas

Would happily recommend them to anyone requiring SMS marketing services. I had an issue and they rectified it within 30 minutes. The support agent (I didn’t catch his name) was polite and gave me the... Ver mais

Classificada 5 em 5 estrelas

Mustafa and the team at Kudosity have been excellent to work with. The SMS platform is reliable, easy to use, and integrates seamlessly into our workflow. Delivery rates and performance have been... Ver mais

Classificada 5 em 5 estrelas

Gaurav has been incredibly attentive to all our needs, we had a last minute request to help us link into our Shopify to Kudosity for a live pop up at Chatswood Chase in Sydney. Gaurav Investigated opt... Ver mais

Informações sobre a empresa

Escrito pela empresa

At Kudosity, we enable businesses to build authentic relationships with customers through simplified messaging experiences. We believe that curiosity fuels innovation and by harnessing its power we help businesses to build messaging experiences customers love.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Nice features and makes effort to resolve issues

Great to have human faces behind the service. Makes the service a pleasure to use, even when there are some problems.

Obviously, nobody wants problems, hence the -1 star.

We had a scenario where Burst SMS made some changes on their service to accommodate our unique request with respect to API calls. That's a +1.

Wish they had a DIY MMS send facility! It is currently assisted.

4 de agosto de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Only used it a couple of times but not …

Only used it a couple of times but not completely sold. Im sure there is better functionality available on other platforms and I really would like it to integrate without an intermediary app (Zapier).

26 de julho de 2017
Classificada 1 em 5 estrelas

terrible experience

text preview wasn't working correctly.
removed opt-out then got error msg - only when i ca;led did i get info why
no info when importing list about how it should be formatted - caused major issues later

23 de junho de 2017
logótipo da Kudosity

Resposta da Kudosity

Client uploaded and tried to send to a badly formatted list without an opt-out. We refunded the campaign out of good faith and helped reformat the list and successfully send the campaign. Sometimes the process of understanding and working through these things can be frustrating however it is our belief that helping our clients to deliver the best campaigns possible is better that allowing them to send bad deliveries and doing nothing.

Classificada 5 em 5 estrelas

Really great platform

Really great platform - definitely the best out there. Our company got great results from the campaigns we have sent as well.
And a big thumbs up on the customer service - these guys were quick to help us whenever we had any questions. Thanks !!

25 de maio de 2017
Classificada 5 em 5 estrelas

Amazing customer service

Maria was amazing in providing an outstanding customer service. She was able to solve my doubts and helped me to set-up new parent/child accounts in minutes. Coming from a company that always puts customer service first, I'm very happy to find out that my business partners consider their customers a priority too.

19 de abril de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Coming from a large corporation that …

Coming from a large corporation that has used many cheap and premium tier 1 carriers I have allot of experience dealing with all aspects of SMS providers.

Pre sales was great. Easy setup and instant access.

The console was modern, user friendly, bootstrapped and full of all required features that many other competitors don't have.

API is simple to use, well documented and took 10 minutes to hook in to our in house customised platforms.

Very happy with delivery. Have had no complaints about sending or receiving.

11 de abril de 2017
Classificada 1 em 5 estrelas

Was still not able to send sms on …

Was still not able to send sms on chinese characters n d viewing guide is incorrect im showing the full content on screen vs what was actually received and the actual sms received was blank message

6 de abril de 2017
logótipo da Kudosity

Resposta da Kudosity

Message created was too long. Our character counter did count correctly but the message could not be received reliably by certain handsets. We worked with the carriers in question and fixed this issue within 48hrs of notification. Full refunds were provided to all clients affected.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais