The record company managed to fulfill all what the other record companies had failed to provide in what I was seeking to find out about Japanese songs of the 1930s even though I'm English.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered two copies of a record with separate transactions. I only received one copy. When contacted with copies of then being separate I was advised that they thought it was my error and would have r... Ver mais
A empresa respondeu
DO NOT PURCHASE FROM THIS WEBSITE...Downloads are broken, unable to download purchased CD. Fix your GD website.
A empresa respondeu
Excellent customer service. I had a problem with my order and received immediate, helpful responses. A replacement product arrived in Australia promptly. It's rare to see customer service like this th... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Kudos Records was founded in 1992 to provide efficient and effective distribution services to independent record labels. We bridge the gap between the traditional label and distributor by providing physical and digital distribution, manufacturing and m...
Informações de contacto
Fortess Road 77, NW5 1AG, London, Reino Unido
- 020 7482 4555
- mail@kudosrecords.co.uk
- kudosrecords.co.uk
4,3
Excelente
113 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
good communication arrived as informed
17 de agosto de 2023
Quick delivery to Germany
14 de agosto de 2023
Very Easy To Order
It only took a few minutes. And few seconds to download. The quality sounds fantastic
12 de agosto de 2023
Opinião espontânea
Great package and well received
27 de julho de 2023
Record arrived the day prior to the…
Record arrived the day prior to the release date, efficient and good value service.
27 de julho de 2023
Always a pleasure to deal with
Always a pleasure to deal with, as fast & efficient
17 de julho de 2023
Great selection of cool vinyl and quick…
Great selection of cool vinyl and quick dispatch too.
Website is not the best and difficult to navigate I find.
30 de maio de 2023
Fast service!
23 de abril de 2023
Good quality products.
Good quality products and fair prices backed-up with a good packaging and delivery service. Would definitely buy from here again.
1 de maio de 2023
Resposta da Kudos Records
Thank you for the great review!
All good,brilliant service
21 de março de 2023
All arrived on time and safely packaged.
25 de fevereiro de 2023
Excellent quality product well packaged…
Excellent quality product well packaged and wouldn't hesitate to use again.
28 de janeiro de 2023
Resposta da Kudos Records
Thanks!
Ordered two copies of a record with…
Ordered two copies of a record with separate transactions. I only received one copy. When contacted with copies of then being separate I was advised that they thought it was my error and would have refunded a payment.
My PayPal shows no refunds at all so I have reached stalemate. Two payments, one record and having to now dispute through Quickly sorted now and all good, Very quick to answer me and resolve
26 de janeiro de 2023
Resposta da Kudos Records
Hi Debbie. I'm sorry, it appears there was a misunderstanding when you first contacted us regarding your missing second order. We were only able to locate one of your orders on our system and so we wrongly assumed it had already been cancelled as an accidental duplicate. With the help of the payment IDs you provided, we have identified the second payment and this has been refunded to you. Thanks.
Always fast service and communication
19 de janeiro de 2023
Bottom of the Barrel
Worst experience in all my 12 or so years of buying records online from the UK. Kudos we’re unresponsive, unprofessional petty and spiteful.
Facts are I placed an order for the first time with them ever on August 14. Website advertises same day shipping so I waited 3 days to receive a dispatch email. It never came so I thought I would message and try and get an update. I messaged 3 times before I got a reply 10 days after placing the order on 24 August. Instead of giving me an update they wanted to confirm my shipping details. Ok I thought... I sent it to them the same day. Still no response. I message again asking for an update and I received nothing. A week after their message 17 days after I placed my order I messaged them again, in total 8 times over this period and they finally get back to me(in 8 minutes mind you which proves they probably just deliberately ignored all my previous messages) Again they did not provide an update, instead denying they received my reply about my shipping details.
I replied telling them that this was not true and first thing next day they cancel my order claiming they couldn’t contact me even though they had to contact me to tell me they are canceling my order.
Seems they were a little sensitive.
To me it’s clear they got all my messages as the swiftness of their response and the childish manner they dealt with me in the end proves they reacted spitefully.
It’s the sellers responsibility to update any potential delays in shipping although they had all items showing they were in stock and their shouldn’t have been any delays with suppliers or distribution as THEY ARE the distro.
So after all of that I have no clue as to what happened because they didn’t give me one bit of info.
No shipping No updates just Unprofessional time wasters.
8 de setembro de 2022
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.