Update Feb 2026: I will say this company does go the extra mile to try and rectify any issues that they can reasonably fix. They willingly sent me a larger size to try and additional tops once I con... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
UPDATE: As per usual, they are not taking accountability. I sent them a picture of the significant size discrepancy and they continue to say there is nothing wrong it. They lied in their reply. I wa... Ver mais
A empresa respondeu
Excellent scrubs. Having tried several brands these are my favourites. Good fitted shape. Wash well. Don’t crease. Quite a high v neck which is good. I would have liked to have them Embroidered.
I spilled coffee on myself during rounds, and it just rolled right off. It's amazing how liquid-repellent the fabric is - I didn't even need to change.
A empresa respondeu
3,8
Bom
29 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
DO NOT BUY FROM THEM
UPDATE: As per usual, they are not taking accountability. I sent them a picture of the significant size discrepancy and they continue to say there is nothing wrong it. They lied in their reply. I was never offered those options for the size discrepancy.
The sizes are not consistent. Ordered 3 sets of scrubs from them and all of them have varying sizes despite being labelled as XXS. I messaged customer service and they said they would accept the return if I pay for shipping myself even though their websites said they do free returns. Shipping back to China will cost more than the scrubs itself.
8 de fevereiro de 2026
Opinião espontânea
Resposta da Kungfuscrubs
Hi dear,
We’re truly sorry to hear about your dissatisfaction, but we would like to clarify a few important points to ensure other customers have a complete and accurate understanding of the situation.
All of our scrubs are manufactured under a strict and consistent sizing standard. It is not possible for items labeled the same size to have significant size discrepancies. Differences in fit may occur due to fabric, style, or personal preference, rather than inconsistency in sizing.
Throughout our communication, we have made multiple efforts to resolve your concerns, including:
• Providing partial refunds for the items you were not satisfied with
• Offering replacements for any pieces you believed had issues
• Extending a substantial discount as compensation for your experience
Regarding the return policy, free returns apply under specific conditions. For international orders, return shipping costs may not be covered, which was clearly explained during our conversation.
We always stand by our commitment to customer satisfaction and have done our best to offer reasonable and fair solutions in this case.
While we respect your feedback, we also hope future customers can understand the full context of the situation.
If you are still open to resolving this further, we remain here to assist you.
Awful customer service
The scrubs are decent. However, the customer service is abysmal. I ordered three scrubs in the same size and one set was visibly much smaller compared to its counterpart. Initially they were helpful but stated I should pay for postage and send them the "faulty pair". After this they have been ignoring multiple emails and I've been left with a pair that I cannot use. Such a shame since the scrubs are not bad and I would have repurchased if they handled this matter appropriately.
5 de março de 2026
Opinião espontânea
Resposta da Kungfuscrubs
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We believe there may have been a misunderstanding during the communication, and we sincerely apologize if you felt ignored — that’s definitely not the experience we want any of our customers to have.
Regarding the size inconsistency you mentioned, this is something we take very seriously and would like to investigate and resolve for you as soon as possible.
Could you please kindly provide your order number or contact us again at our support email? Once we have your details, we will prioritize your case and offer a proper solution immediately.
We truly appreciate your support and are glad to hear you liked the scrubs themselves. We hope to make this right for you.
I did contact them to the email address…
I did contact them to the email address they gave but I got no response after more than two weeks so it is still a NO for me. I was hoping to rectify the issue but I guess they will choose which ones to reply and which ones to ignore. Order number 1489.
26 de março de 2026
Opinião espontânea
Resposta da Kungfuscrubs
We’re really sorry to hear about your experience and completely understand your frustration. It sounds like your message may have been sent to the wrong email address, not service email, which is why we didn’t see it.
We’d love the chance to make this right. Could you please share the email you used when placing your order? Once we have that, we’ll follow up immediately and ensure your issue is properly resolved.
Thank you for giving us the opportunity to fix this — we truly want to make it right.
Best regards,
Kungfu Scrub Team
Very good!
Perfect size, beatiful colours, thoughtful design (especially the tops) and an excellent fabric; light and stretchy enough for great comfort without being transparent, but heavy enough that it drapes very well.
My only criticism is a row of empty stitch holes across one of my tops (the two others I bought are pristine). Not sure what that is about.
All in all, I'm very happy with my purchase.
2 de fevereiro de 2026
Resposta da Kungfuscrubs
Thank you so much for your detailed review! We’re thrilled to hear that you love the fit, colors, design, and comfort of your scrubs. 🩺✨
We appreciate you letting us know about the stitch holes on one of your tops. We’ll be reaching out to you directly to follow up and make sure this is resolved to your satisfaction.
Thanks again for your support and for recommending us — it means a lot!
Best regards,
Kungfu Scrub Team
This scrub top holds up well—worn and…
This scrub top holds up well—worn and washed frequently for work, it still keeps its color and shape with no loose threads or weak seams.
5 de janeiro de 2026
The scrubs I got are no less than FIGS…
The scrubs I got are no less than FIGS quality imo. Fit is so perfect and smart, doesn’t look loose even a bit. That was revealing to me honestly
2 de fevereiro de 2026
Excellent scrubs
Excellent scrubs. Having tried several brands these are my favourites. Good fitted shape. Wash well. Don’t crease. Quite a high v neck which is good. I would have liked to have them Embroidered.
4 de novembro de 2025
A little hiccup but worked out great
Update Feb 2026: I will say this company does go the extra mile to try and rectify any issues that they can reasonably fix. They willingly sent me a larger size to try and additional tops once I confirmed the size was to my liking free of charge. They even offered a full discount as an alternative.
Jan 2026: The scrubs are not true to size once you wash them. Wear them once and then they become the one size too small after one wash. They have little to no stretch to them especially the tops. Would rather invest more money for scrubs that you can wear more than once
20 de janeiro de 2026
Opinião espontânea
Resposta da Kungfuscrubs
We are deeply sorry to hear about your experience and thank you for sharing this feedback. Our work uniforms are designed with four-way stretch fabric, and such issues have never occurred during normal washing.
However, we still wish to rectify this problem. We are more than willing to offer you a refund or replacement service, or other compensatory measures, depending on your preference. If we need to contact you, we will do so to review the relevant details and properly resolve the matter.
Thank you for informing us of this, your feedback helps us improve.
Exactly as described.
My scrub set arrived today and it is exactly what was described on the site. no complaints here.
10 de outubro de 2025
Opinião espontânea
Really happy with the quality
this scrub top has been through a lot of laundry cycles since I started wearing it for work. really happy that the color hasn't faded yet and the seams aren't fraying at all like my old ones did.
10 de dezembro de 2025
Opinião espontânea
it gets so hot on the ward but this…
it gets so hot on the ward but this scrub set is actually breathable. i dont get that gross sticky feeling on my back or under the arms when things get busy. highly recommend if you run warm like me.
4 de novembro de 2025
Opinião espontânea
I am going to buy more from them
15 de dezembro de 2025
Opinião espontânea
Resposta da Kungfuscrubs
Thank you so much!
We’re really happy to hear that you’re planning to shop with us again.
Your support truly means a lot to us!
Out of stock!
I ordered a scrub set from this company. They contacted me through WhatsApp two days later asking me to swap the color and style of my scrubs. They went on to explain that they had run out of this style of scrubs. And now waiting for my refund. I don't trust them. This information i.e not having any stock should be listed on their website. They were happy to take my money before informing me that they were out of stock.
16 de dezembro de 2025
Opinião espontânea
Resposta da Kungfuscrubs
We sincerely apologize for the experience you had. We understand how disappointing it can be when a product you ordered is temporarily unavailable.
The style you were interested in is currently being restocked and will be back on our website very soon. We appreciate your patience and are committed to providing a smoother experience moving forward.
If there’s anything we can do to assist you in the meantime, please don’t hesitate to contact our customer service team.
There are better fitting scrubs out there..
The bottom scrubs are ok.. the top scrubs have a weird fit and has that hanger pointy thing on the shoulders that will not go away despite multiple washes or ironing.. I ended up not wearing them.. it’s sad.. I wanted to like them..
3 de setembro de 2025
Resposta da Kungfuscrubs
Hi,
Thank you for sharing your honest feedback — we’re truly sorry to hear that the fit of the scrub top didn’t meet your expectations. We understand how disappointing that can be, especially when you really wanted to like it.
Your comments about the shoulder structure and fit are very valuable, and we’ve shared them with our product team for review and improvement. If the item hasn’t been worn, we’d be happy to look into a return or alternative solution for you.
Please feel free to contact us at service@kungfuscrubs.com
with your order number so we can assist you further.
Kind regards,
KungFuScrubs Support Team
Good quality
7 de novembro de 2025
Resposta da Kungfuscrubs
Thank you so much for your kind words and support! We’re really glad you’re happy with your scrubs.
Appreciate you taking the time to leave a review 💙
KungFuScrubs Team
Best professional scrubs you will ever…
Best professional scrubs you will ever buy…
I’m writing this to help someone who genuinely searching for a good scrub..
Go ahead with good ones
7 de novembro de 2025
Resposta da Kungfuscrubs
Thank you so much for your kind words and support! We’re really glad you’re happy with your scrubs.
Appreciate you taking the time to leave a review 💙
KungFuScrubs Team
Amazing customer service and products
I truly appreciate the excellent and incredibly efficient customer service from Kung Fu Scrubs. After an initial miscommunication regarding my order, their team promptly reached out, communicated effectively, and resolved the issue in a professional and timely manner. They went above and beyond to make things right, and I’m very satisfied with the outcome.
The items I received matched every detail described on the website and even exceeded my expectations. The quality is impressive, and the prices are much more affordable compared to other brands. Their anti-microbial material is a truly wonderful feature — comfortable, practical, and perfect for long shifts.
I’m very pleased with both the products and the outstanding customer service experience.
9 de outubro de 2025
Resposta da Kungfuscrubs
Thank you so much for your kind words and support! We’re really glad you’re happy with your scrubs.
Appreciate you taking the time to leave a review 💙
KungFuScrubs Team
Ordered 3 sets of scrubs thinking they…
Ordered 3 sets of scrubs thinking they will honor the return/exchange promise they have on their website. But no, they will instead offer you to get 50% discount to order again. So what are you gonna end up with is buying more as they refuse to accept the exchange or return. Never heard again after I said I would still want to return or at least if they can change the size. Just for the record they are not stretchy as they said hence the sizing will not be accurate so be careful when ordering. Plus delivery takes a while. Will not recommend to anyone.
26 de setembro de 2025
Opinião espontânea
Resposta da Kungfuscrubs
Hi,
We’re very sorry for the frustration caused and for the lack of follow-up on your return or size exchange request — that’s on us.
The discount offered was meant as an alternative option, not a refusal of our return or exchange policy, and we apologize if this was unclear. We also appreciate your feedback on sizing, fabric, and delivery time, which helps us improve.
Please contact us directly at service@kungfuscrubs.com
with your order number so we can properly assist you with a return or size exchange.
Best regards,
KungFuScrubs Support Team
I ordered 4 sets of scrub suits and I…
I ordered 4 sets of scrub suits and I received only 4 scrub tops. What happen to my order? And it took so long to deliver.
2 de setembro de 2025
Resposta da Kungfuscrubs
We’re very sorry for the inconvenience caused. As this is an international shipment, delivery times can sometimes be longer due to factors beyond our control — we appreciate your patience.
Regarding the missing items, we sincerely apologize for the packing error. If the replacement has not yet been sent, please contact us at service@kungfuscrubs.com
with your order number, and our support team will arrange the reshipment as soon as possible.
Thank you for bringing this to our attention.
KungFuScrubs Support Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.