I bought a set of ladders and a stand off from this company. The ladders are not useable as the first section does not extend due to poor manufacturing. Unfortunately these cowboys don’t have any cust... Ver mais
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Leia as opiniões dos outros
Bought ladder and stand off as a package they don't fit together and stand off is poor quality and expensive for what it is ladders. Co. Uk say they sell stuff together that don't fit so it's my probl... Ver mais
I recently ordered a Lyte NELT320 triple extension ladder from ladders.co.uk Their price was the most competitive I could find and the ladder was delivered within the quoted time frame. Excellent s... Ver mais
We ordered some ladders, which cost a lot. Unfortunately they were unable to fulfil the order. I was told we could wait for stock to arrive or we could request a refund. We couldn’t wait so we request... Ver mais
Informações sobre a empresa
Escrito pela empresa
Here at Ladders.co.uk we are dedicated to bringing you the best range of ladders and ladder accessories possible; we supply hundreds of ladders for a multitude of purposes and jobs from domestic use (Step Ladders, DIY Ladders, Telescopic Ladders) to trade use (Roof Ladders, Extension Ladders) all the way up to industrial use (Podium Steps and Platforms, Work Platforms, Extension Ladders, Combination Ladders). Our ranges of ladders are all available in various heights, weight capacities and tread numbers, meaning that where you need to be will never be out of reach again. As well as stocking our own brand of ladders (Lamboro) we have also hand picked some of the most highly regarded and trusted specialists to supply us with their ranges of ladders; this includes Lyte, Dewalt, Zarges, Abru, Telesteps and Drabest.
Informações de contacto
Unit 5A Babdown Airfield, GL8 8YL, Tetbury, Reino Unido
- 0117 330 2277
- support@ladders.co.uk
- ladders.co.uk
2,8
Aceitável
48 opiniões
Respondeu a 16% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Roof Ladders - Failure to Deliver
Ordered roof ladders and as advertised delivery 3-5 days, it’s now over two weeks and ladders have still not arrived, despite numerous promises of delivery dates, all which have all failed to deliver on.
I requested refund or part refund on delivery charges, this was refused - This company has no concept of customer services. Also it appears they are an intermediary company between you as the customer and their suppliers, so they have no actual control except when taking your money under falsely advertised timescales.
My recommendation is simply do not use this intermediary online company
29 de novembro de 2023
Opinião espontânea
Probably OK If The Product Is OK
Returns are impossible without extortionate prices (£100 for £130 product).
Nice customer service people but I am now left with a totally useless product in my garage. Absolutely crazy, would not recommend anyone buys from here.
3 de novembro de 2023
Opinião espontânea
Still awaiting refund
Having cancelled an order I am still awaiting a refund over a week later. LFI ladders can be found much cheaper elsewhere. I would not recommend dealing with this company.
10 de julho de 2023
Opinião espontânea
Delivered perfectly in really bad snowy…
Delivered perfectly in really bad snowy conditions. A star service
9 de março de 2023
Opinião espontânea
Laura From Ladders.co.uk
Had a lovely lady called Laura that was very professional and polite that dropped a ladder off to site. Very efficient and reliable.
20 de dezembro de 2022
Opinião espontânea
Did Not Process Order
Ordered warehouse ladder in September with a original delivery time of two weeks. Chased up order and was told that the lead time had changed to 30 days. Chased up order again after 30 days and was told that they had not even raised the order with the supplier and the new lead time was 60 days, 100 days after my original order.
28 de outubro de 2022
Opinião espontânea
George was very helpful and polite…
George was very helpful and polite 👍👍A+++++
13 de outubro de 2022
Opinião espontânea
Superb service
Superb service. Ladder arrived in under 24hrs. George the driver was friendly, polite and helpful. An asset to the company. Thanks again
13 de outubro de 2022
Opinião espontânea
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