This was my first experience with Ladyboss since the company closed and changed hands a couple of times. I'm happy to say that the Lean supplement is still really good. The 28 Day Challenge is a jok... Ver mais
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Leia as opiniões dos outros
I’m in love with every single flavor of protein powder I have tried so far it helps me appetite I’ve lost over 5 pounds and my first bag isn’t even gone yet! I’ve tried every single brand of protein p... Ver mais
A empresa respondeu
The girls that ate left in customer service are great. However, Kaelin is a joke. If you say the wrong thing on social media she blocks you like a child. She can't take any criticism at all. She fired... Ver mais
A empresa respondeu
I have tried many other “greens” supplements and I have hated them all until I discovered LadyBoss Greens. They really do have an apple pie flavor! Now, instead of choking down greens or trying to hid... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The Mission of LadyBoss is to help women lose weight while loving themselves again. We help women gain back their confidence, improve the overall quality of their life, and change the health of their entire family tree. We do this by providing the best information, products, and services possible in the three pillars of fitness, nutrition, and accountability. We know we are successful each time we create a complete physical and mental transformation in one of our customers.
Informações de contacto
3443 West Bavaria Street, 83616, Eagle, Estados Unidos da América
- 208-391-3808
- help@ladyboss.com
- ladyboss.com
3,3
Aceitável
2 mil opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Disappointed and feel betrayed
I am really upset and feel scammed because I have been a customer for over a year and I tried to stock up on the liquidation sale and bought 400 dollars worth of product and have only received 2 bags! When I check tracking info with fedex, it says all my stuff was delivered on April 24. It’s may 12 and I didn’t receive anything so why is fedex showing it was delivered and also I got no email from ladyboss showing my receipt? I love their products but I’m very disappointed and upset that I may not even get my products or my money back as they are now closed. They’re closed but they’re still sending emails and texts pushing the liquidation sale!
12 de maio de 2022
Opinião espontânea
Resposta da LadyBoss Women's Health and Lifestyle
Hi Katrina,
Thank you for taking the time to share your experience. I sincerely apologize for the long delays with your order.
Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale. We have been working closely with the third party warehouse to speed up the shipment process and have sent our own internal LadyBoss team across the country to help get your orders out the door quicker.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out.
After looking over your account, your order has partially shipped out and will be sent out in two separate shipments. The remaining items in your order are being boxed up now. I have reached out separately with those additional details and please feel free to respond to that email should you have any additional questions or concerns.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
There are several consumers who are not…
There are several consumers who are not receiving their orders or receiving any updates…LadyBoss’s phone is no longer in service and apparently the email isn’t working also. This is very upsetting to everyone who has purchased products previously…not good business practice or communication to consumers
12 de maio de 2022
Opinião espontânea
Resposta da LadyBoss Women's Health and Lifestyle
Hi Krissy,
Thank you for taking the time to share your feedback and I am sincerely sorry for any inconveniences you may have experienced.
Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale. We have been working closely with the third party warehouse to speed up the shipment process and have sent our own internal LadyBoss team across the country to help get your orders out the door quicker.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out. We have been providing regular communication to all customers who ordered during the sale with updates on the shipping delays and I would recommend checking your spam folder for those emails.
Unfortunately, we were not able to locate an account for you, based off of the information that you have provided for this review. We have reached out to request additional information but have not heard back from you yet. Please feel free to respond to that request in order to provide us with your account information, so that we are able to specifically address any issues for you.
We have already shipped over 56,000+ of the 70,000 Liquidation sale orders and are committed to getting every last order shipped out.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Beware
I ordered 4 weeks ago and still have no tracking information. Have reached out several times to customer support and on the HUB and they don’t even acknowledge you. This company is a scam.
11 de maio de 2022
Opinião espontânea
Resposta da LadyBoss Women's Health and Lifestyle
Hi Charlotte,
Thank you for taking the time to share your experience. I sincerely apologize for the delays with your order.
Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale. We have been working closely with the third party warehouse to speed up the shipment process and have sent our own internal LadyBoss team across the country to help get your orders out the door quicker.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out. We have been providing regular communication to all customers who ordered during the sale with updates on the shipping delays and I would recommend checking your spam folder for those emails.
Unfortunately, we were not able to locate an account for you, based off of the information that you have provided for this review. We have reached out to request additional information but have not heard back yet. Please feel free to respond to that request in order to provide us with your account information, so that we are able to specifically look into your order.
We have already shipped over 56,000+ of the 70,000 Liquidation sale orders and are committed to getting every last order shipped out.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Do not order from this company
Do not order from this company! Their customer service is the worst I’ve ever dealt with. They also sent me an order I did not place for twice the money of the pricing online! They don’t answer phones and take two weeks to respond to emails.
11 de maio de 2022
Opinião espontânea
Resposta da LadyBoss Women's Health and Lifestyle
Hi Maureen,
Thank you for taking the time to share your experience. I sincerely apologize for any confusion with your CLUB Membership.
After looking over your account, your CLUB Membership was still active and there were no previous requests for the Membership to be canceled on your account until after it had already renewed. Additionally, the rate charged for the renewal order was at the discounted Liquidation Sale rate. The shipping cost for the order was incorporated into the individual product charge, which may be the cause for confusion.
Our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out. I can confirm that we have been in contact with you via email in regard to your CLUB Membership. Additionally, I have sent you a separate follow up email should you have any additonal questions or concerns.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Terrible Tech Support and 4 weeks with NO tracking info at all
I was very excited to buy this for my wife from the liquidation sale on (4/14/22) because she has been wanting to try it so badly. However I am very displeased, I understand it is a busy time but I still (almost 4 weeks after purchase) have not even gotten a tracking number, I spent $150 dollars and I have written kind emails with NO response. I have politely written in the HUB for just at least tracking info and I get no response and it gets moved to the "previous case history" Luckily I went through Paypal and because of having no response at all I will be asking for my money back for SERVICES NOT RENDERED. Hope you all have better luck and a better experience.
EDIT: They finally emailed me back to remind me there are NO returns or refunds yet still told me that I have to wait because they were not well prepared enough to handle the influx of orders.
10 de maio de 2022
Opinião espontânea
Resposta da LadyBoss Women's Health and Lifestyle
Hello Quinnton,
Thank you for taking the time to share your experience. I sincerely apologize for the long delays with your order. Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale. We have been able to work with them to make some shifts in strategy to help get orders out the door faster, but even with the new implementation, the warehouse was struggling with keeping adequate staff, further slowing down the process.
Well, that wasn’t good enough for us, and it’s definitely not good enough for our customers. Instead of waiting for the warehouse to make accommodations, we sent our own internal team across the country to help get your orders out the door quicker! Since our amazing team arrived they’ve been able to double the number of orders being sent out daily and they have also been able to identify many opportunities to further speed up the process.
We are committed to the fulfillment of every last order, so much so that we are bringing in more of our team to help expedite delivery. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out.
After looking over your account, your order is being boxed up now. I have sent you a separate email with those details and please do not hesitate to respond should you have any additional questions.
We appreciate your continued patience and understanding. It has been the greatest pleasure serving your wife and our LadyBoss customers and we wish her great success as she continues her journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
LadyBoss Women's Health & Lifestyle
Still the Best
I ordered the second day of the liquidation sale and after weeks of not receiving any confirmation emails or seeing movement on my hub account for my order I contacted support via email. It took a few days for a response which I knew with the influx of emails would happen. Megan was able to address my concern and assure me that I would still receive my order. Thank you for always having such wonderful customer service!
9 de maio de 2022
Opinião espontânea
Resposta da LadyBoss Women's Health and Lifestyle
Hi Laura!
Thank you for taking the time to leave us this awesome review! We are so happy to hear that Megan was able to answer all of your questions.
Your order is being boxed up now at our warehouse and you will receive a shipping confirmation email once it has shipped out.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
I placed an order on the 13th was told…
I placed an order on the 13th was told there would be an delay and that orders placed on the 13-15th would ship by April 28th. On the 30th I was told they do not know when my order will ship. It’s May 9th and my order still says processing. It’s people who ordered after the 13th who have their orders already while people who ordered on the 13th is still waiting. Stop sending emails telling people to buy more stuff. The only emails I want to see are updates on my order. How can you sell more stuff when you are short staffed and can’t fill your current orders? Ladyboss does not care about their customers.
Update
Seriously I’m just know receiving a response to my review. I posted this review a month ago. Since then I have already cancelled my order and received my refund. So I don’t need you to look up my account but thank you.
9 de maio de 2022
Opinião espontânea
Resposta da LadyBoss Women's Health and Lifestyle
Hi SM,
Thank you for taking the time to share your experience. I sincerely apologize for the delays with your order.
Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale. We have been working closely with the third party warehouse to speed up the shipment process and have sent our own internal LadyBoss team across the country to help get your orders out the door quicker.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out. We have been providing regular communication to all customers who ordered during the sale with updates on the shipping delays and I would recommend checking your spam folder for those emails.
Unfortunately, we were not able to locate an account for you, based off of the information that you have provided for this review. We have reached out to request additional information but have not heard back yet. Please feel free to respond to that request in order to provide us with your account information, so that we are able to specifically look into your order.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Never received product or any order…
Never received product or any order updates. Reached out to customer service & was ignored!
7 de maio de 2022
Opinião espontânea
Resposta da LadyBoss Women's Health and Lifestyle
Hi Ashley,
Thank you for taking the time to share your experience. I sincerely apologize for the delays with your order.
Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale. We have been working closely with the third party warehouse to speed up the shipment process and have sent our own internal LadyBoss team across the country to help get your orders out the door quicker.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out. We have been providing regular communication to all customers who ordered during the sale with updates on the shipping delays and I would recommend checking your spam folder for those emails.
Unfortunately, we were not able to locate an account for you, based off of the information that you have provided for this review. We have reached out to request additional information but have not heard back yet. Please feel free to respond to that request in order to provide us with your account information, so that we are able to specifically look into your order.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
I still have not received my order
I still have not received my order which was placed almost a month ago.
4 de maio de 2022
Resposta da LadyBoss Women's Health and Lifestyle
Hi Ali,
Thank you for taking the time to share your experience. I sincerely apologize for the long delays with your order.
Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale. We have been working closely with the third party warehouse to speed up the shipment process and have sent our own internal LadyBoss team across the country to help get your orders out the door quicker.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out.
After looking over your account, your order shipped out and has since been confirmed delivered by the shipping provider. I have reached out separately with those tracking details for your order. Please feel free to respond to that email should you have any additional questions or concerns.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Now that lady boss is no longer a…
Update on June 13, 2022.
After reading what Ladyboss comment. I did check to see if I have received a shipping confirmation and I have not. This is a true lie. I’m beginning to think I got screwed and might have to take some legal action.
Now that lady boss is no longer a company. I put an order in in April and still has not received it nor have I got any communication from Customer Service even when I’ve sent an email out to them. This is my first time experiencing this and I find it very frustrated that there’s no communication whatsoever.
4 de maio de 2022
Resposta da LadyBoss Women's Health and Lifestyle
Hi Melissa,
Thank you for taking the time to share your experience. I sincerely apologize for the long delays with your order.
Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale. Our third-party warehouse has been working tirelessly to speed up the shipment process and we have also sent our own internal LadyBoss team across the country to help get your orders out the door quicker.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out. We have been providing regular communication to all customers who ordered during the sale with updates on the shipping delays and I would recommend checking your spam folder for those emails.
After looking over your account, your order is being boxed up now at the warehouse and you will recieve a shipping confirmation email shortly.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Where's the rest of my stuff???
I ordered a bag of lean, 2 bottles of greens and a sample packet of a different flavor of lean. I received a tracking number for all the items HOWEVER when my package arrived I only received the bag of lean. I want to know where my greens are. I've sent several emails, IF YOU'RE NOT GOING TO SEND THE PRODUCT YOU CAN REFUND ME FOR THE 2 BOTTLES AND SAMPLE PACKET. I wonder if your company went under because you have the worst customer service EVER. I'm glad I'll never deal with you again. (:
4 de maio de 2022
Opinião espontânea
Resposta da LadyBoss Women's Health and Lifestyle
Hi Ryan,
Thank you for taking the time to share your experience. I sincerely apologize for the long delays with the remainder of your order.
Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale. We have been working closely with the third party warehouse to speed up the shipment process and have sent our own internal LadyBoss team across the country to help get your orders out the door quicker.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out.
Unfortunately, we were not able to locate an account for you, based off of the information that you have provided for this review. We have reached out to request additional information but have not heard back yet. Please feel free to respond to that request in order to provide us with your account information, so that we are able to specifically look into your order.
I will say, that some Liquidation Sale orders were fulfilled from both of our warehouses. Which means orders are shipped out in separate shipments and separate tracking confirmation emails are sent for each, once they have been shipped out.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
I try the bars liked them but I’m sad…
I try the bars liked them but I’m sad to see the company go bye bye
4 de maio de 2022
Resposta da LadyBoss Women's Health and Lifestyle
Hi Melody,
Thank you for taking the time to leave us this great review! We are excited to hear that you are enjoying the LadyBoss BARS! We so appreciate all the love and support.
It has been the greatest pleasure serving you and all of our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Never received my order
I ordered a sample pack (before they announced they were going out of business) and never received. Sent an email and have not received a response. Tried to call, but the phone is disconnected since they are now going out of business.
3 de maio de 2022
Resposta da LadyBoss Women's Health and Lifestyle
Hi Ami,
Thank you for taking the time to share your experience. I am so sorry to hear that you did not receive your order.
After looking over your account, our records indicate that your order has shipped out but the tracking details have not been updated. However, I see that your email case has already been resolved by our Support Team. Please feel free to respond to that email with any additional questions or concerns.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Order not received
Update-I did receive my order. Yes it was late, but I was beginning to get nervous that I had paid for something I would never receive.
When my order was received, the company had thrown in a few extras which was really kind and not necessary, but VERY appreciated.
I should say, I was new to lady boss as of April 11 this year. That is when I placed my first order ever. Which came very fast. It was just a couple days later I received notice they were closing. I was pretty bummed I had just found these amazing products and now would have to find another replacement. I’m very thankful I was able to place an order for enough to last me quite a while. I’m quite positive anyone sho had been using ladyboss products will be missing you guys.
(Old)Well, I placed an order on 4/13/22 and another order on 4/14/22.
It is may 2. I have not received either order. Customer support has not responded to any of my emails.
Orders are paid for. They were not small orders either.
It is now may 5. Still have not received my orders. Have not heard from customer service. But I get daily emails trying to sell me more product.
I just want what I’ve already ordered and paid for.
May 16, still no product shipped to me.
2 de maio de 2022
Resposta da LadyBoss Women's Health and Lifestyle
Hi Tauna,
Thank you for taking the time to share your experience. I sincerely apologize for the long delays with your order. Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale.
We have been able to work with them to make some shifts in strategy to help get orders out the door faster, but even with the new implementation, the warehouse was struggling with keeping adequate staff, further slowing down the process.
Well, that wasn’t good enough for us, and it’s definitely not good enough for our customers. Instead of waiting for the warehouse to make accommodations, we sent our own internal team across the country to help get your orders out the door quicker! Since our amazing team arrived they’ve been able to double the number of orders being sent out daily and they have also been able to identify many opportunities to further speed up the process.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out.
After looking over your account, all of your orders have shipped out and have since been confirmed delivered by the shipping provider. I have reached out separately with those tracking details for your orders.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Flavor is good
Flavor is good. Trying to figure out the best mixture. I think almond milk wins. Shipping took forever though so that would keep me from getting it again.
2 de maio de 2022
Resposta da LadyBoss Women's Health and Lifestyle
Hi Shayne,
Thank you for taking the time to leave us this great review! We are so excited to hear that you are enjoying the flavor of LadyBoss LEAN. You can mix it with whatever works best for you. I personally prefer my shakes with either Almond or Oat milk to make it extra creamy.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Getting Frustrated
I understand they had a large amount of orders with the liquidation sale, but if they send a direct email to someone saying their order will ship out either that day or the next and to expect it delivered within a week then it should be shipped out. As of today (almost 20 days since I ordered) my order is still “processing” and their support team hasn’t responded to me since the 19th of April.
2 de maio de 2022
Resposta da LadyBoss Women's Health and Lifestyle
Hi Kassandra,
Thank you for taking the time to share your experience. I sincerely apologize for the long delays with your order. Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale.
We have been able to work with them to make some shifts in strategy to help get orders out the door faster, but even with the new implementation, the warehouse was struggling with keeping adequate staff, further slowing down the process.
Well, that wasn’t good enough for us, and it’s definitely not good enough for our customers. Instead of waiting for the warehouse to make accommodations, we sent our own internal team across the country to help get your orders out the door quicker! Since our amazing team arrived they’ve been able to double the number of orders being sent out daily and they have also been able to identify many opportunities to further speed up the process.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out.
After looking over your account, your order shipped out and has since been confirmed delivered by the shipping provider. I have reached out separately with those tracking details for your order. Please feel free to respond to that email should you have any additional questions or concerns.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Absolute garbage of a company.
Although this companies products are on the better side of products I have tried, this company is absolute GARBAGE!!! It’s no wonder they went out of business!! Their customer service is GOD awful, the owners are absolutely useless when dealing with their company and should really have had a better team to run their business. I have placed numerous orders with this company (since i really do love their products) and have had nothing but problem after problem after problem every single time. Don’t waste your money on this garbage company. I would much rather choke down a protein shake that tastes like chalk than ever support a company with such god awful morals and customer service skills.
2 de maio de 2022
Opinião espontânea
Resposta da LadyBoss Women's Health and Lifestyle
Hi Mia,
Thank you for taking the time to share your experience. I sincerely apologize for the long delays with your order.
Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale. We have been working closely with the third party warehouse to speed up the shipment process and have sent our own internal LadyBoss team across the country to help get your orders out the door quicker.
We are committed to the fulfillment of every last order. Additionally, our Support Team has been inundated with thousands of emails and we are working tirelessly to respond to every customer who has reached out.
After looking over your account, I see that our Support Team has been in direct contact with you about your Liquidation Sale order and your issue has since been resolved. Please feel free to respond to that email should you have any additional questions or concerns.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
I've been ordering for me 10 years
I've been ordering for me 10 years. All the products I've tried. I really but really love them.I am going to miss the lean when I run out. Thank-you. Bonnie McGaffic
2 de maio de 2022
Resposta da LadyBoss Women's Health and Lifestyle
Hey Bonnie!
Thank you for taking the time to leave us this amazing review! We are so happy to hear about your long-standing love for LadyBoss!
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Still have not received my order place…
Still have not received my order place 4-13-22.
2 de maio de 2022
Resposta da LadyBoss Women's Health and Lifestyle
Hi Kathleen,
Thank you for taking the time to share your experience. I sincerely apologize for the long delays with your order. Our warehouse was extremely overwhelmed by the large influx of orders that came in with the sale.
We have been able to work with them to make some shifts in strategy to help get orders out the door faster, but even with the new implementation, the warehouse was struggling with keeping adequate staff, further slowing down the process.
Well, that wasn’t good enough for us, and it’s definitely not good enough for our customers. Instead of waiting for the warehouse to make accommodations, we sent our own internal team across the country to help get your orders out the door quicker! Since our amazing team arrived they’ve been able to double the number of orders being sent out daily and they have also been able to identify many opportunities to further speed up the process.
We are committed to the fulfillment of every last order.
After looking over your account, your order shipped out and has since been confirmed delivered by the shipping provider. I have reached out separately with those tracking details for your order.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
Resposta da LadyBoss Women's Health and Lifestyle
Hi Emily,
Thank you for taking the time to share your experience. I sincerely apologize for the delays with your order.
After looking over your account, your order was shipped out with the shipping provider but there appears to be no additional tracking details. After looking through your support case, I see that our Support Team has already resolved this issue for you.
If you have any additional questions or concerns, please feel free to respond back to that email.
Thank you again for your continued patience and understanding.
It has been the greatest pleasure serving you and our LadyBoss customers and we wish you great success as you continue your journey!
All the best,
LadyBoss Support Team
Customer Experience Supervisor
A Experiência Trustpilot
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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.