The jacket I ordered feels well made without being too heavy. I've been wearing it during cooler mornings and it's been perfect so far. The fit is clean and doesn't feel restrictive when moving around... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This site is in no way located in Melbourne and is clearly operatinng in an illegal and deceptive form of e-commerce. They have been reported to the ACCC due to shipping products that do not match t... Ver mais
The autumn collection caught my attention because everything looked wearable rather than overly trendy. I ordered a knit top and it feels like something I'll still be reaching for next year. The stitc... Ver mais
Ordered a casual dress for a weekend getaway. It packed easily, didn't wrinkle much and was comfortable the entire day. One of those pieces that doesn't need constant adjusting, which I appreciate.
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
accidental cart win
I wasn't planning on buying anything, just browsing. Somehow left with a coat in my cart and I don't regret it one bit.
This store is a scam
This store is a scam, i ordered a coat and it has no tags, threads everywhere and extremely low quality fabric. When I contacted to return it was not a good experience. I am strongly disappointed.
I needed something simple for work and…
I needed something simple for work and ended up buying a knit jumper. It feels comfortable enough for long days and doesn't look overly formal. Exactly what I was after.
The dress I ordered arrived in about a…
The dress I ordered arrived in about a week and looked exactly like the photos. That's rare these days.
The jacket I ordered feels well made…
The jacket I ordered feels well made without being too heavy. I've been wearing it during cooler mornings and it's been perfect so far. The fit is clean and doesn't feel restrictive when moving around.
perfect for a getaway
Ordered a casual dress for a weekend getaway. It packed easily, didn't wrinkle much and was comfortable the entire day. One of those pieces that doesn't need constant adjusting, which I appreciate.
BEWARE :Scam site and posing as a business in Melbourne
This site is in no way located in Melbourne and is clearly operatinng in an illegal and deceptive form of e-commerce. They have been reported to the ACCC due to shipping products that do not match the image at all.
By using the name La Luna Melbourne and using a random address in Brunswick for their warehouse they have also breached the ACCC laws of fair and honest e-commerce trade.
DO NOT BUY FROM THIS SITE UNLESS YOU WANT TO BE SCAMMED>
Customer service deserves some credit
Customer service deserves some credit. I accidentally entered the wrong postcode and they sorted it out before dispatch. Saved me a massive headache.
real support, fast reply
I had a question about delivery and support replied within a day. Nice to deal with real people instead of automated responses.
easy everyday layer
I ordered a lightweight overshirt and it's become one of those things I keep throwing on without thinking. Works with pretty much everything in my wardrobe. The fabric feels comfortable and not stiff at all.
I ordered a matching knit set and ended…
I ordered a matching knit set and ended up wearing it far more than I expected. It's comfortable enough for home but still looks put together when running errands. Friends have asked me where I got it multiple times already.
smooth order experience
The checkout process was quick and uncomplicated. Ordered in a few minutes and had tracking information shortly afterwards. The item arrived in good condition and matched the description perfectly.
I bought a knit sweater and expected it…
I bought a knit sweater and expected it to be thinner than it looked online. It turned out surprisingly soft and has already become my go to for cooler mornings. The fit was relaxed without looking oversized. Pretty happy with it.
The autumn collection caught my…
The autumn collection caught my attention because everything looked wearable rather than overly trendy. I ordered a knit top and it feels like something I'll still be reaching for next year. The stitching looks neat and the fit sits nicely around the shoulders.
The photos on the website were pretty…
The photos on the website were pretty accurate. What showed up at my door looked like what I ordered, which shouldn't be a big deal but somehow is these days.
Deceptive pictures. Low quality products,high price.
Deceptive advert. Not based in Melbourne orders are straight from China, low quality, overly priced. They don't respect their own return policy, they would rather give you 15% refund than take back their own trash.
I ordered a sweater for a trip and…
I ordered a sweater for a trip and ended up wearing it almost every evening. Comfortable, easy to layer and not overly thick. It held its shape nicely after being packed in a suitcase too.
looked nicer in person
The colour of the sweater was slightly different compared to my screen, but I actually liked it more in person. The quality feels solid and it washes well too. I've already worn it several times and it still looks new.
Picked up a few basics for everyday…
Picked up a few basics for everyday wear. Nothing flashy, just practical clothing that fits properly. Everything arrived within the estimated timeframe and the whole experience felt hassle free.

Resposta da Lalunamelbourne
autumn sale worked out
Picked up two pieces during the autumn sale and ended up keeping both. Usually one thing disappoints me but this time everything worked out.

Resposta da Lalunamelbourne
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







