Lampmasters Opiniões 

164
•
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

They sent me a glass lamp that was very poorly packaged, very little padding so no care was taken when packing it. Needless to say the glass was broken. They insisted that I return the glass pieces t... Ver mais

Classificada 5 em 5 estrelas

I've just received my gorgeous &Tradition vase. As described and even better than in pictures! Very well packaged. Nice delivery times considering UK delivery: ordered on 8th April and received... Ver mais

Classificada 5 em 5 estrelas

Ordered a Nordlux table lamp. Arrived within a week of ordering. The plus in ordering from Lampmasters over other sites that also stocked this lamp is that there was a bulb included for the same price... Ver mais

Classificada 3 em 5 estrelas

Ordered a floss chandelier , was on sale for €1600, all appeared well , after installing, we found that 10 light bulbs not working out of 30, not bulb related as I tested the bulbs different location... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Iluminação
  2. também em
  3. Acessórios para móveis
  4. Consultor de iluminação
  5. Fornecedor de abajures

Escrito pela empresa

✔ Strongest designer range ✔ 30 days return policy ✔ Excellent customer service At Lampmasters, we have collected the most exclusive lamps from top-class designers and manufacturers.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

164 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(164)

13 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Poor delivery experience

Price was good, ordering was fine, but no detail on delivery. When it was delivered it went to a neighbour and the 1st I heard of delivery was the Trustpilot email requesting a review! My neighbour kindly brought the package round to me, but without that I would no know where it was or who had received it. Not very good.

26 de abril de 2024
Opinião espontânea
logótipo da Lampmasters

Resposta da Lampmasters

Hi CP,

Could you please provide us with your order number.

When we have received the order number we will investigate the case with GLS.

We apologize for the inconvenience.


Team Lampmasters

Classificada 4 em 5 estrelas

Prompt service; one minor annoyance

Prompt service, rapid delivery. Only annoyance was that the the UK socket adaptors promised on product page were not included.

26 de abril de 2024
Opinião espontânea
logótipo da Lampmasters

Resposta da Lampmasters

Hi David,

We are sorry for the missing plug adapter! Please contact us at info@lampmasters.ie with your order number - we would love to rectify this mistake.

Best regards,
Team Lampmasters

Update: We have now found your order and have sent you a new plug adapter. Customer service will contact you with a tracking link.

Best regards,
Team Lampmasters

Classificada 5 em 5 estrelas

stylish lamps

I have ordered few times from this seller.
Very good quality and interesting modern design.
Highly recommend 👌

23 de março de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Not sure yet

Ordered a floss chandelier , was on sale for €1600, all appeared well , after installing, we found that 10 light bulbs not working out of 30, not bulb related as I tested the bulbs different locations were working.
Emailed the cs , Katolina replied back that they wanted the serial no. From the box which was discarded, took photos of the numbers printed there. Been a week with no reply, with Easter bank holiday , hopefully will reply soon, now I’m stuck with that expensive purchase. Based on the claim outcome will update the review accordingly.

26 de março de 2024
Opinião espontânea
logótipo da Lampmasters

Resposta da Lampmasters

Hi Sam,

We are of course very sorry for the inconvenience that this has caused you. Our customer service replied to your case again this morning. We still need the batch number from you before we can proceed with your claim. The supplier need this in the process.

We thank you for your patience.


Team Lampmasters

Classificada 1 em 5 estrelas

Ordered sent in two separate parcels

Ordered sent in two separate parcels. Still waiting to received 2nd. Recieved 1st 5 days ago.

123873550

29 de março de 2024
Opinião espontânea
logótipo da Lampmasters

Resposta da Lampmasters

Hi J Dunne,

We cannot find any current order in your name - could you please send us your order number?

We will investigate very quickly when we receive the above.

Thanks in advance for your patience.


Br
Team Lampmasters

Classificada 5 em 5 estrelas

Highly recommend

I am totally happy having chosen to shop online with Lampmasters. I placed my order and then they facilitated my adding further items to the order a couple of days later, just with a couple of emails exchanged. They sent me accurate information on the status of my order, then a tracker once it left their shop. It came this morning.

12 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

I live in London UK. I had read negative reviews regarding the delivery company GLS so I was a bit worried. However, my item a floor lamp made of metal with two glass shades (the lamp was very heavy), arrived in perfect condition! It was packaged very well. The box was intact. The communication with Lampmasters was excellent. GLS and Parcel Force in the UK handled the lamp with care. A very positive experience with Lampmasters. Many thanks!

12 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Great experience, unfortunately my item was damaged however they quickly solved the issue by sending me a replacement and letting me keep the damaged product meaning it was nice and easy for me! Will continue to buy in the future!!

5 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very impressed!

Great website, thousands of choices! The table lamp l ordered arrived to my door in a timely manner. Very impressive packaging. Gorgeous lamp. I already love it.
Many thanks!

29 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

I've made several orders from Lampmasters and they didn't disappoint: great order update system, flawless delivery and in general - they don't overcommit in regards to shipping/delivery time.
There's one downside though. The advertised 'price match' thing doesn't work all the time, i.e. occasionally there are cheaper options elsewhere and Lampmaster won't match, but think twice before you go there - some shops do overcommit and you'll spend more time waiting for your order or worse - waiting for a (part) replacement.

6 de fevereiro de 2024
Opinião espontânea

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