The items purchased were described in detail on the listing including one critical dimension that other sellers ignored. Whilst the cost per unit was higher than I was comfortable with, this was the o... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Twice I’ve been sent the wrong fitting, a no hole celling rose instead of a three hole celling rose. Their phone line doesn’t work and they don’t respond to emails, absolutely awful, don’t buy from th... Ver mais
Have bought before from Lancashire Lighting, but still checked for competitive price. It turns out they were the cheapest for this item, so I ordered from them again. The two lights ordered were well... Ver mais
I placed a small order of two bulbs for an electric fire. They arrived 11 days after I placed the order. The bulbs themselves are fine and work okay. I tried to contact Lancashire Lighting to find ou... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to Lancashire Lighting, your one stop online lighting megastore bringing you high quality lighting at discounted prices. We are one of the most well-known and reputable lighting wholesalers in the UK. We are a small family-run business who operate on a national scale. You will find a wide selection of products for the home and garden all at discounted prices. For the past 70 years we have been supplying lighting to high-street retailers and the general public. We have accounts with all leading lighting manufacturers such as: Inspired Lighting, Dar, Diyas, Mantra, Searchlight, Eglo, Endon, Philips plus many more.
Informações de contacto
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick delivery and good selection of…
Quick delivery and good selection of products at good prices
Damaged base exchange is proving challenging
Order and delivery service was good. However the light base was damaged even though it was packed well with no box damage.
Communication over a replacement is non existent, no response to email, or by telephone even when speaking to them, left message no returned call.
The order arrived as expected
The order arrived as expected. Items all as ordered. Cannot ask for more. Another site asked for 6 to 8 weeks as they would have to be manufactured to order???
The picture wall lights are really…
The picture wall lights are really lovely. Delivery was so quick. Very happy with everything thank you.
Website easy to use and navigate…
Website easy to use and navigate around. Fast delivery. Item well packaged.
Please do not order here
Please do not order here. I ordered x2 lights spending over £300 and after a week no updates had been received. I sent several emails with no response. I called and spoke to someone who promised to call me back and didn’t. After calling again and threatening to take my complaint further I thankfully then got a refund.
Ordered and payed for light and then…
Ordered and payed for light and then received phone call explaining the light was not in stock and they would refund me. However the light was still showing on website,and said was available but had a price increase of £50.
So I think there was some thing underhanded going on.
Will never use again.
Very poor and never again
Ordered Thursday paid for next working day courier wasn’t expecting it Friday, but would expect Monday but it’s still not turned up at end of Tuesday no updates very poor. Left feelin bin scammed
If you check the date the product came 1 week late, if you can remember I called you to find out what was happening and you said you would return the next day carriage charge no problem. Item was ok when it arrived but you had not informed of any problems

Resposta da Lancashire Lighting
Terrible
Terrible. Avoid this company. My order hasn't been received and no one will reply to my emails. When I phone them, no one knows anything about my order and no one will call me back. Just keep getting fobbed off by staff who clearly aren't interested in helping.
I should say that they tried to have my review removed, I had to provide proof of purchase to verify my review.
I did eventually receive the goods.
Lancashire lighting contacted me on this platform on 1st March - four entire months after I complained, to ask if I received the goods. I think that tells you everything about their lack of customer service.

Resposta da Lancashire Lighting
Today is almost 1 month I ordered but…
Today is almost 1 month I ordered but still not received
Disappointed
Still waiting for my delivery from last week's order/invoice - called and emailed but no one getting back to me yet. In stock with 2-3 day delivery is 8 days and counting at the moment with no news; communication is everything in customer service.
Very helpful and efficient company to…
Very helpful and efficient company to do business with.
Very poor customer service & delivery time
I Placed an order last month for a new light cover & still has not arrived, after 2 weeks I had to phone Lancashire lighting up myself & was then told they didn't have that size in stock & that i needed to choose a new size, which i did & its now being another week & it still has not arrived with no communication in between.
Excellent
Arrived quickly, lamp shades look great! Really impressed for the price
Great company
It’s always a leap of faith when ordering online from an unknown company but I shouldn’t have been concerned. After placing my order, I received regular updates on the delivery and it arrived in just a few days. The item was just as advertised and now installed look great. Thank you Lancashire lighting, I’ll definitely be a returning customer.
The carriage charge was expensive
The carriage charge was expensive, the item took a long time to arrive, the item is not as displayed on the website and help function wasn't very helpful.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







