Lancashire Sports Repairs Opiniões 

155
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have pairs of Brasher boots and Brasher shoes. I value both of them as excellent and hard-wearing but they were showing their age in places and I had over-greased them. LSR resoled, repaired, de-gre... Ver mais

Classificada 5 em 5 estrelas

The team at LSR provide an amazing service, and I couldn't be happier. I had a 25-year-old North Face Baltoro parka and they managed to make a flawless repair to the arm ID pocket. The repair was so g... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wow! Very impressed by the repairs to my much loved & used/abused 1990 vintage Karrimor Condor rucksac!!! Once though it was beyond repair, but it arrived back today and I trying to work out how t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had my trusty Hanwag Tatra boots resoled by LSR and having just received them back, I cant believe how good a job LSR have done - amazing - they look more like new boots now than 6 year old ones!! B... Ver mais

A empresa respondeu

Informações sobre a empresa

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The UK's leading repair specialist of outdoor gear. Walking, camping, climbing, outdoor clothing and footwear repairs.


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4,9

Excelente

TrustScore: 5 em 5

155 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(155)

32 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I recently had my jacket cleaned and…

I recently had my jacket cleaned and reproof by LSR. The jacket is 11 to 12 years old and, although I had it cleaned locally, and have used waterproofing sprays on it, nothing seemed to really work. I sent it to LSR after a phone call. It was returned quite quickly to me and is now waterproof again. It also looks much cleaner, though not all the ingrained stains around the cuffs came out, as I was told they probably would not.nit is the second time I have used LSR. The first was a few years ago for a tent repair. If I had known how good the repair would be and how quickly it was returned to me, I would not have bought a new tent. I was booked in at a campsite and did not expect the tent would be back in time. However I sold the repaired tent, and, telling the buyer it had been repaired, I had to tell her where, as it was so good

1 de março de 2023
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Resposta da Lancashire Sports Repairs

Thank you for reviewing us and for giving us 5 stars. We love to hear such positive feedback! Our technicians will be delighted to see your review.

Classificada 5 em 5 estrelas

Great job!

Just had my walking boots re-soled incl. mid-sole. Excellent job, returned in half the time they said, friendly service. Thanks guys!

17 de março de 2023
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Resposta da Lancashire Sports Repairs

Thank you for taking the time to review us and giving us 5 stars. It's fantastic to hear that you are pleased with our repair as well as our service!

Classificada 5 em 5 estrelas

Highly recommended.

Highly recommended.
North Face jacket had barbed wire tear on sleeve which expertly repaired.
Good communication throughout process and friendly phone calls.
Thank you LSR

24 de fevereiro de 2023
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Resposta da Lancashire Sports Repairs

Thank you for giving us 5 stars and taking the time to leave this positive review regarding our customer service as well as our repair.

Classificada 5 em 5 estrelas

Brilliant service

I had a pair of Scarpa boots with the soles worn out. They were repaired as good as new with vibram soles and returned promptly. First class!

8 de fevereiro de 2023
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Resposta da Lancashire Sports Repairs

Thank you for reviewing us so positively. Our technicians will be delighted to see this!

Classificada 5 em 5 estrelas

Tear on NF padded jacket…

My daughter ripped her Northface padded jacket on one of the back panels, LSR replaced the whole panel on the back, WOW!!! What an AMAZING job they have done, you can't even tell which panel has been replaced. Thank you so much. Highly recomended. 5 🌟

15 de fevereiro de 2023
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Resposta da Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to see that you are pleased with our repair!

Classificada 5 em 5 estrelas

Repair to North Face down jacket

My daughters North Face down jacket sustained a large rip to one of the arms. The repair LSR carried out is fantastic & virtually invisible! Their service was fantastic, seamless & much quicker than expected. Thank you!

2 de fevereiro de 2023
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Resposta da Lancashire Sports Repairs

Thank you for reviewing us with 5 stars! It's great that you are pleased with our overall service and repair.

Classificada 5 em 5 estrelas

Goretex jacket repair

I sent a Goretex jacket with a ripped sleeve for repair. The repair was excellent and extremely neatly done.I was very impressed by the quality.

27 de janeiro de 2023
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Resposta da Lancashire Sports Repairs

Thank you for reviewing us and for giving us 5 stars, we really appreciate the feedback. It's great to hear such positive comments regarding our repair.

Classificada 5 em 5 estrelas

My 26 year old boots are as good as new

Before sending off my boots for repair I had a very helpful conversation with LSR about exactly what was required. I was told to expect they would not be ready for several weeks due to a high volume of work. LSR emailed when the boots were ready and sent them out on a date that suited me. They look as good as new and I am thrilled that a 26 year old pair of Lady Brashers will give me many more walking years of good service.

17 de janeiro de 2023
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Resposta da Lancashire Sports Repairs

Thank you for giving us 5 stars and leaving this review. It's great to hear that you are pleased with our service and repair.

Classificada 5 em 5 estrelas

Excellent service and a quality repair

Sent my Aku walking shoes to LSR to be re-soled. The customer service was excellent and the shoes were returned well within the time frame I had been advised. The quality of the repair appears excellent and my shoes look almost as good as new. I have worn them half a dozen times since they were repaired and they are going strong. A well worn pair of shoes have been given a new lease of life. Thank you.

23 de outubro de 2022
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Resposta da Lancashire Sports Repairs

Our customer service team and technicians will love to hear your feedback. Thank you for taking the time to review us and for giving us 5 stars, this is very much appreciated.

Classificada 5 em 5 estrelas

Absolutely excellent

LSR repaired my Marmot padded coat. They replaced a panel which had a 3 inch tear. The repair is excellent and the service was just great. We paid for the express service and the coat came back in a week. Cannot recommend highly enough.

9 de dezembro de 2022
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Resposta da Lancashire Sports Repairs

Thank you for reviewing us with 5 stars. It's great to hear that you are pleased with our service and repair!

Classificada 5 em 5 estrelas

Simply brilliant workmanship!

I really thought I had destroyed my very expensive Klim goretex trousers when I ripped them right across the knee but the work of LSR is unbelievable - it is almost impossible to spot the repair and the goretex is still 100% waterproof.
I can not recommend the work of LSR highly enough.

2 de novembro de 2022
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Classificada 5 em 5 estrelas

Good as new!

I have just received back my Seasalt coat which had a large rip on the sleeve. The repair is fantastic - it won’t be noticed and is waterproof. Thank you LSR. I am delighted that I don’t have to buy a new coat - it was only a few weeks old!

30 de outubro de 2022
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Classificada 5 em 5 estrelas

excellent service

Sent a northface puffer jacket with a tear to the shoulder for repair and received it back today.
There was a two week turnaround and the jacket had come back looking absolutely perfect. No evidence at all that it had been damaged. Would highly recommend… Can’t thank you enough!

10 de outubro de 2022
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Classificada 5 em 5 estrelas

Amazing work

I’d sent my north face jacket that had a hole in an awkward place and I didn’t think anything could be done. But LSR managed to fix it and it looks brand new. I am so thankful I can finally wear it again.

5 de outubro de 2022
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Classificada 1 em 5 estrelas

Warning on the economics of resoling…

Warning on the economics of resoling boots. LSR resoled a pair of my Scapa four season boots with lighter inferior vibram soles without my knowledge. They wore out in only eight months, whereas the original soles had lasted me 10 years and my walking habits haven't changed. It's not clear from LSR's website when they don't fit original soles. In my case the money would have been much better saved towards the next new pair.

7 de setembro de 2022
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Resposta da Lancashire Sports Repairs

Dear Mr Rattray,

You emailed us with this complaint two days ago and I have explained that the soles for your boots were discontinued many years ago. We will always try and use the original soles where possible but in cases like this, the only option is to use a compatible unit. The sole unit we have fitted is lighter in weight due to its P/U midsole, it is not a lesser quality sole, we only use the very best sole units available to the market.

It appears from the pictures you sent that the soles are merely worn out (you have agreed they are) and that they are not faulty. You have had them for 9 months and stated you used them for 2 hours twice a week and also walking holidays where on one holiday you walked 10 miles a day for 6 days for a full 4 weeks holiday. It was only this morning that you supplied me with a rough mileage and you feel you have walked around 650 miles.

With this new information, I have now contacted both our supplier and Vibram for their comments. We have used hundreds of this sole unit over the years and have not had any complaints.
I emailed you at 11.52am to inform you of this.

You are already threatening legal action under the consumer rights act irrelevant of any offer from the suppliers and Vibram, and I am disappointed that you feel you need to leave such a bad review even though I am doing my upmost to try and sort your complaint out.

Regards
David Comer

Classificada 5 em 5 estrelas

I got my deerhunter Jacket back this…

I got my deerhunter Jacket back this morning from LSR repairs. And I am amazed with the work. You can't even see where the damage to the jacket was. Totally gobsmacked. I wish I could put a before and after photos up. Thanks David

3 de setembro de 2022
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Resposta da Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to hear that you are amazed with our repair.

Classificada 5 em 5 estrelas

Great quality repair

After some searching for someone to resole my Hanwag boots, I opted to send them off to LSR. Both the soles and mid soles had worn through on my boots.

The website gave a clear estimate of the time to return my boots and whilst it took around 13 weeks I knew this when I sent them off.

The sole and midsole was replaced and the boots still appear to be waterproof. They also look good as new.

Overall pleased with the repair.

31 de julho de 2022
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Resposta da Lancashire Sports Repairs

Thank you for giving us 5 stars and for your positive comments. We love to hear that you are pleased with our repair.

Classificada 5 em 5 estrelas

I sent my unworn Fjallraven down parka…

I sent my unworn Fjallraven down parka in for assessment and they said that it would be possible to have the bottom section removed and the drawstring refitted, the coat was far too long, they managed to do it! So happy! I can’t wait for the colder weather! They done an amazing job, really happy with it, another first class service from LSR, I’ll be back (again) ⭐️⭐️⭐️⭐️⭐️

28 de julho de 2022
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Resposta da Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to hear that you are pleased with our alteration and we hope to be further help in the future.

Classificada 5 em 5 estrelas

Dont throw it away see what these guys can do to repair.

Fantastic repair and support and comunication. Highly recommend i struggled to find the repair to my tent it was so good. Price was really good as well.

23 de julho de 2022
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Resposta da Lancashire Sports Repairs

Thank you for taking the time to review us. It's great to hear that you are pleased with our repair and service.

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