The personal touches, Michael was great from beginning to end and I didn’t feel pressured at any part of the process. Edward was relaxed and very knowledgable. Every part of the part exchange, my new... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The personal touches, Michael was great from beginning to end and I didn’t feel pressured at any part of the process. Edward was relaxed and very knowledgable. Every part of the part exchange, my new... Ver mais
A empresa respondeu
What a poorly run service they called me today after booking a test drive to tell me the cars are out for loans, when i asked do you have any cars i can test drive they said not for saturday which i b... Ver mais
A empresa respondeu
Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Ver mais
A empresa respondeu
Excellent, I bought my Range Rover Evoque from Rockar Land Rover and I have found the whole process from purchase to delivery to be seamless. Helpful, approachable and a refreshing change to other JLR... Ver mais
A empresa respondeu
Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.
Your new Land rover in as little as 1 week
Unit RS330, 345 Cabot Square, Canary Wharf, E14 4QT, London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to order online and a significant discount on the RRP too. What's not to like?

Resposta da Rockar Land Rover
Juliet was really helpful and made the process simple and straightforward.

Resposta da Rockar Land Rover
The buying process online - so easy and convenient. It's great to be able to deal with documentation online and track progress of the car. I love this method of buying.
The car was delivered on time by Darren, awesome chap, happy for a chat, took me through the main controls etc and ensured I was comfortable before he left.
This should be a 5* review right? Wrong... With 14 miles on the clock the car is on its way back to a dealer for defective lights. While the manufacturer is responsible for the build of the car, I do expect the dealer, prior to release to the customer, to be doing some checks! Lights is definitely on the list of what I expect to be checked. I have some lights not working at all and some intermittent as found by roadside recovery.. they advised an immediate return for in-depth review of the lighting system. We have a second car on order which will remain on order should this fault turn out to be easily fixed and I don't become a frequent visitor of the service bay of Landrover!
To keep it positive, aside from the dodgy lights and my first drive in the car being to a dealership service department, the buying process and customer service/communication with Rockar has been really great.

Resposta da Rockar Land Rover
Simon and his team were very professional, courteous and helpful.

Resposta da Rockar Land Rover
Really quick responses to my questions and the whole online experience was great to follow and use

Resposta da Rockar Land Rover
quick reaction but I have not got the car yes so we will have to wait and see

Resposta da Rockar Land Rover
Highly recommended.
Spent 2 hours at their office in Newbald to try and get the best deal for me as I had a budget.
Got the car of my dreams and delivered within 2 weeks of ordering.
The whole process is seamless and easy. Customer service is a priority and I have received a number of calls from people making sure everything is ok. Car delivered to my door with a thorough run through of all aspects of the process vehicle by the delivery driver.
Michael, Carolann and Richard were amazing throughout.

Resposta da Rockar Land Rover

Resposta da Rockar Land Rover
Quick response to questions. Very friendly and efficient from start to finish. Really nice pleasant people to deal with.

Resposta da Rockar Land Rover
Excellent personal service. All the answers. Made it very easy.

Resposta da Rockar Land Rover

Resposta da Rockar Land Rover
Third car from these! They really are the most accommodating franchise, I have had Range Rovers for 30 years and used many and I have found these are the best and they deliver!
Definitely recommend

Resposta da Rockar Land Rover
Jak was fantastic and really made the whole experience of buying my first car great!

Resposta da Rockar Land Rover
Great support team - Pauline, Amy and Michael! I can totally recommend Rockar for buying your Range Rover.

Resposta da Rockar Land Rover
If I could give this zero stars I would!!
Within a week of buying an F-Pace from here I was driving with my 3 year old son in his car seat in the back of the car. Someone pulled out on me and the seatbelt failed! My son came flying into the centre console in his car seat. I reported the fault to Rockar and they denied anything was wrong with the vehicle. I went through Jaguar finance and they made Rockar take the car back and fault check it. Lo and behold there was a clear issue and they fixed it and offered me a meal voucher to take my family for some food! Obviously I was disgusted with this and said no as we could have been having a completely different conversation had the potential accident happened.
To this day 8 months later my poor son still will not get in the car or even go near it. I’ve reported this to the dealership and they said as they’ve now fixed the seatbelt they don’t see an issue but they’re sorry my son won’t get in the car. The best they can now offer me is to part exchange the car but as I’m in negative equity with my current car I have from them I’d end up paying more out.
Service from so cold managers and senior staff has being nothing short of disgraceful and embarrassing.
I’ve had an absolutely horrific experience with this company and this is still ongoing. They don’t call or follow through on anything they say.
Please avoid this company!

Resposta da Rockar Land Rover
The assistant was very helpful and the site facilities are simple direct.

Resposta da Rockar Land Rover
Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got an immediate thumbs up from the Good Lady; having highly spec'd one, approached several dealers. Rockar Landrover provided the best customer journey without any pressure. On top received the best discount plus trailer delivery and the cherry on top a full fuel tank. Falling in love all over again after my recent bereavement! A very happy chappy once more.
Paul Anton Essex AKA The Almighty One

Resposta da Rockar Land Rover
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.