The personal touches, Michael was great from beginning to end and I didn’t feel pressured at any part of the process. Edward was relaxed and very knowledgable. Every part of the part exchange, my new... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The personal touches, Michael was great from beginning to end and I didn’t feel pressured at any part of the process. Edward was relaxed and very knowledgable. Every part of the part exchange, my new... Ver mais
A empresa respondeu
What a poorly run service they called me today after booking a test drive to tell me the cars are out for loans, when i asked do you have any cars i can test drive they said not for saturday which i b... Ver mais
A empresa respondeu
Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Ver mais
A empresa respondeu
Excellent, I bought my Range Rover Evoque from Rockar Land Rover and I have found the whole process from purchase to delivery to be seamless. Helpful, approachable and a refreshing change to other JLR... Ver mais
A empresa respondeu
Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.
Your new Land rover in as little as 1 week
Unit RS330, 345 Cabot Square, Canary Wharf, E14 4QT, London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic customer service from the start. I’m over the moon with our car and the personal assistant received

Resposta da Rockar Land Rover
Richard was super professional and knew what he was talking about.

Resposta da Rockar Land Rover
Having had very poor experiences with other JLR dealerships I thought I'd give Rockar a try and buy the car online. What a great experience from start to finish - easy online process and very helpful staff just a call away when I needed more info. I visited Canary Wharf as well and the experience was the same - very helpful. New car delivered this week to my doorstep with a really information 30 minute handover. I couldn't be happier with the car and the buying experience (plus the treat I found in the boot). I would recommend Rockar without hesitation. Special shout out to Juliet in the online team for her help.

Resposta da Rockar Land Rover
It was really a great experience to have car from Rockar.
Rockar canary wharf team Evelina, Arizona, Alina , head office customer services Amy, Christian , delivery person Shaye all are excellent people ever. They are supper friendly and professional.
They are supper good to resolve queries- specifically Evelina.

Resposta da Rockar Land Rover
She was patient and informative.
Customer service was excellent.
Payment options explained
Well done

Resposta da Rockar Land Rover
Richard at Rockar personally helped me through the ordering process, so personal service and contact so important to me. Everything explained step by step.

Resposta da Rockar Land Rover

Resposta da Rockar Land Rover
Very happy with service , very helpful, polite, and very easy.

Resposta da Rockar Land Rover

Resposta da Rockar Land Rover
Completely unreliable car spending more time in the garage than on the road. I have taken the car in almost 8 times now over the last 2 years for the same problem, and each time I am asked to pay the 'investigation fee' over and over again. Despite the fact that after every investigation and repair the fault continues to show up again.
The fault reappeared showing a warning that I would be unable to restart the engine, so I called ahead to the garage and I was asked to bring the car in on Monday. On arrival, I was instead told there was no availability to take the car in and was instead asked to come back in 2 weeks time. I told them I might not be able to start my car up to bring it to them, but still turned me away. Despite the fact that they have failed to fix my car and left me in this situation, they still wouldn't keep my car on site. Shockingly unreliable car, and dreadful service. Since the service team have failed to fix the fault themselves they have resorted to 'blaming my driving style' for the fault, so they can continue to justify their fee. I have never experience such awful car service in my life.

Resposta da Rockar Land Rover
Great customer experience. Richard, who was the sales agent, was extremely helpful and made the entire process extremely pleasant and easy. I will highly recommend Rockar and would use them again.

Resposta da Rockar Land Rover
Evelina was very helpful and she help me build my dream car with best options

Resposta da Rockar Land Rover
Excellent service from Pauline, a handful of messages back & forth and the car is ordered from stock.

Resposta da Rockar Land Rover
Excellent service with clarity of price. Also very informative and patient.
I would really recommend Juliet.

Resposta da Rockar Land Rover

Resposta da Rockar Land Rover
Great experience buying a new car - Holly was amazing!

Resposta da Rockar Land Rover
Excellent service from Rockar throughout. A smooth process and a gorgeous car. Car delivered to my doorstep on time. Features were explained at handover. After service was fantastic. Thanks Rockar and a special mention to Jenny who was great. I wouldn’t hesitate to use you again.

Resposta da Rockar Land Rover
Evelina Amy Christian we’re all amazing
Never purchased car from England so was big challenge but these guys made it work thank you get my new car on 20 th September so all good.

Resposta da Rockar Land Rover
Quick turn around on my pre owned Jaguar F Pace
Great communication via email. Recommend this branch for anyone's Jaguar or Landrover needs

Resposta da Rockar Land Rover
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.