Service was excellent. Battery arrived in a couple of days complete with special tools to replace in my laptop which is now performing well. Hopefully, it will last longer than the original Dell batte... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great price on the battery. Also, the after sales service is great. Dealt with Lily. It was an excellent and professional engagement addressing my enquiries about the battery health and status.... Ver mais
A empresa respondeu
Very quick delivery. Quality product. Installation was fine nice touch having the tools needed for taking the case apart. Fit perfectly and apart from minor bios tweek after boot it has brought my la... Ver mais
A empresa respondeu
Ordered a new battery for my surface laptop. Item was posted and arrived quickly. The plastic tools supplied came in handy for prising open the unit however the Torx screwdrivers supplied while a nice... Ver mais
A empresa respondeu
Informações de contacto
Block G2 391 PARK ROAD REGENTS PARK REGENTS PARK, 2143, New South Wales, Austrália
- service@laptopbatterydirect.com.au
- laptopbatterydirect.com.au
4,6
Excelente
511 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service.
Best price. Fast delivery. Frequent delivery updates. Plugged in and it works exactly as it is supposed to. No hassles.
Great job.
9 de julho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our price, fast delivery, and the performance of your new battery.
If you ever need any assistance in the future, please don’t hesitate to reach out. We truly appreciate your support.
Best regards,
laptopbatterydirect.com.au Team
Quick and easy Dell replacement
Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions about how to install it. That was unexpected. Very pleased. Started without a hitch.
9 de julho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
Thank you so much for your great review! We’re thrilled to hear that your new Dell Latitude 7320 battery arrived faster than expected and at the best price. It’s wonderful to know that our installation instructions were helpful and that everything is working perfectly.
If you need any further assistance in the future, we’re always here for you.
Best regards,
laptopbatterydirect.com.au Team
Wow.
Wow.. the right price, the communications, the speed of handling and shipping, and the speed of the delivery itself.. unbelievable, thank you.. I am highly recommending this seller.. well worth five (5) stars..
9 de julho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
Thank you so much for your amazing review and recommendation! We’re delighted to hear that you were happy with the price, communication, and fast delivery. Your five-star rating truly means a lot to us.
If there’s anything you need in the future, please feel free to reach out anytime.
Best regards,
laptopbatterydirect.com.au Team
replacement battery AP1505L for ACER Spin 5
Purchased 11.25V 45.3Wh replacement battery, Acer AP1505L, There was no issue locating the required battery on the web site or with placing the order, it was delivered in reasonable time, the tracking / status information kept me informed of the delivery status. The battery has been installed and after an initial charge appears to be working as expected.
7 de julho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Thank you so much for your detailed feedback.
We’re glad to hear that you found the ordering process smooth and that your battery arrived on time with clear tracking updates. It’s great to know that the Acer AP1505L battery is working well for you after installation.
If you need any further assistance or have questions in the future, please feel free to contact us. We’re always here to help.
Best regards,
laptopbatterydirect.com.au Team
Beware foreign transaction costs
I specifically looked for an Australian company based on delivery from within Australia. But they are not! My payment went to a HK company, and I got stung a foreign transaction fee. Beware! Otherwise delivery was quick and efficient
30 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
I'm really sorry to hear about the foreign transaction fee you encountered. It's understandable that you were looking for an Australian company to avoid such issues. We appreciate your feedback and will take this into consideration to improve our service.
Our customer support team will reach out to you directly to discuss your specific situation and to ensure that you are satisfied with the resolution.
We apologize for any inconvenience caused and thank you for bringing this to our attention. We are committed to providing a positive experience for all our customers and will take immediate action to address your concerns.
If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Best regards,
laptopbatterydirect.com.au Team
Surface Book 1 battery purchase
Bought the Surface Book 1 screen battery. I am impressed with the tracking, and the notifications for my order. It was well packaged and came with some tools to pry and unscrew. This is my second purchase as my first was the base battery which is still holding strong.
1 de julho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
Thank you so much for your positive feedback! We're thrilled to hear that you're impressed with the tracking and notifications for your order, and that the packaging was well done. It's great to know that the included tools were helpful for the installation process.
We're also very happy to hear that this is your second purchase with us and that your first battery is still holding strong. Your satisfaction is our top priority, and we're glad we could meet your expectations again.
If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery, and thank you again for choosing us!
Best regards,
laptopbatterydirect.com.au Team
It really worked
It really worked! I was a bit anxious about getting the right battery and installing it, but it was quick and easy. Plus the tools that were really handy
1 de julho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
We're glad to hear that the battery worked perfectly and that the installation process was quick and easy for you! It's great to know that the included tools were handy and made the process even smoother.
If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery!
Best regards,
laptopbatterydirect.com.au Team
Solid product.
This was my first order with them, and the entire process was easy; they had the product I needed. The delivery was also very fast.
Great work, keep it up.
26 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
Thank you so much for your positive feedback! We're thrilled to hear that your first order with us was easy and that we had the product you needed. Fast delivery is something we strive for, so we're glad to hear it met your expectations.
If you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help.
Enjoy your new purchase, and thank you again for choosing us!
Best regards,
laptopbatterydirect.com.au Team
Well priced, well packaged, quick delivery
Good prouct - well priced, well packaged, quick delivery and installation tools included.
What more could you ask for!
26 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
We're glad to hear that the product was well priced, well packaged, and delivered quickly! It's great to know that the included installation tools were helpful. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase!
Best regards,
laptopbatterydirect.com.au Team
Great Online Company to Deal with
The order was processed quickly, and I received my new laptop battery in less than a week. The battery was well packed and came with fitting tools. There were some helpful battery care instructions and the replacement battery fit perfectly. The battery keeps a good charge. I'm very happy with this supplier.
24 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
Thank you so much for your wonderful review! We're thrilled to hear that your order was processed quickly and that you received your new laptop battery in less than a week. It's great to know that the battery was well packed, came with fitting tools, and included helpful care instructions.
We're especially happy to hear that the replacement battery fit perfectly and keeps a good charge. Your satisfaction is our top priority, and we're glad we could meet your expectations.
If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery, and thank you again for choosing us!
Best regards,
laptopbatterydirect.com.au Team
The battery I ordered was delivered…
The battery I ordered was delivered before schedule and works perfectly. Would highly recommend.
23 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
We're glad to hear that the battery arrived before schedule and works perfectly! Thank you for your recommendation. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery!
Best regards,
laptopbatterydirect.com.au Team
Excellent quality, great price & quick delivery
Excellent quality product at a great price with quick delivery. Installation was very easy and all the tools were provided. Thank you for a great customer experience.
26 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with the quality, price, and quick delivery of the product. It's great to know that the installation was easy and that all the tools were provided.
Your satisfaction is our top priority, and we're glad we could provide you with a great customer experience. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase, and thank you again for choosing us!
Best regards,
laptopbatterydirect.com.au Team
Resposta da Laptopbatterydirect
Dear Customer,
We're thrilled to hear that you're very impressed with the fast turnaround! Thank you for your kind words and for choosing us. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase!
Best regards,
laptopbatterydirect.com.au Team
Resposta da Laptopbatterydirect
Dear Customer,
We're glad to hear that the delivery was on time! If you have any more questions or need assistance in the future, don't hesitate to reach out. Thank you for your positive feedback!
Best regards,
laptopbatterydirect.com.au Team
Misleading "1 Year Warranty" policy
Their policy of "We offer 12 months warranty on our all batteries! During this period, if your battery fails, we will replace your battery with a new one." which is plastered on the main page is misleading. Be very aware of their "Tiered Warranty Coverage" before you purchase. The battery I purchased suffered a major failure within 12 months and the customer representative would only offer me a partial rebate off my next purhase.
18 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
We are sorry to hear about the issues you experienced with our warranty policy. This has obviously been an unpleasant experience for you, and I understand your concerns about the clarity of our warranty policy.
Rest assured that we take your feedback very seriously and hope to resolve this issue as soon as possible.
We will conduct an internal review of the warranty policy to ensure that it is clear and transparent. We want to ensure that customers fully understand the terms and conditions before purchasing.
Regarding the battery failure issue you experienced within 12 months, we will conduct a detailed investigation. We want to ensure that you receive a fair and reasonable solution. If the warranty policy stipulates a full replacement for a faulty battery during the warranty period, we will honor this commitment.
Our customer service team will contact you directly to discuss your specific situation and ensure that you are satisfied with the solution. We hope to provide you with satisfactory service.
Again, we apologize for any confusion or inconvenience this may cause. We value your feedback and are committed to providing a positive experience for all our customers.
If you have any other questions or need additional assistance, please feel free to contact us directly.
Thank you for letting me know.
Best regards,
laptopbatterydirect.com.au Team
Resposta da Laptopbatterydirect
Dear Customer,
We're glad to hear that the delivery was quick and the quality met your expectations! If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase!
Best regards,
laptopbatterydirect.com.au Team
Competitive pricing
Competitive pricing, great packaging and fast delivery. I am very inexperienced with replacing my own laptop batteries, but got it done for less than $100 instead of purchasing a new laptop for $1500. Very happy with my purchase, and will definitely use this supplier again.
16 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you were able to replace your laptop battery yourself and saved a significant amount of money compared to purchasing a new laptop. Your satisfaction is our top priority, and we're glad we could help you achieve that.
We appreciate your kind words about our competitive pricing, great packaging, and fast delivery. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help.
Enjoy your revitalized laptop, and thank you again for choosing us! We look forward to serving you again in the future.
Best regards,
laptopbatterydirect.com.au Team
Great Battery perfect fit works 100%…
Great Battery perfect fit works 100% very satisfied thank you
13 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
We're glad to hear that the battery is a perfect fit and works 100%! Thank you for your satisfaction and kind words. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery!
Best regards,
laptopbatterydirect.com.au Team
Amazing Service!
Amazing Service!
Website was easy to navigate, clearly showed variations in battery styles to make sure I purchased the right item, and delivery was super quick to Far West NSW. Deserves more than 5 stars!
12 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our website easy to navigate and that it helped you choose the right battery. It's great to know that the delivery was quick, even to Far West NSW.
Your satisfaction is our top priority, and we're glad we could exceed your expectations. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help.
Thank you again for your kind words and for choosing us!
Best regards,
laptopbatterydirect.com.au Team
Shark Vacuum battery
Shark Vacuum battery, discontinued by supplier so great to be able to get a decent replacement. very happy with the price and service
12 de junho de 2025
Opinião espontânea
Resposta da Laptopbatterydirect
Dear Customer,
Thank you so much for your positive feedback! We're thrilled to hear that you were able to find a decent replacement for your Shark Vacuum battery, especially since it was discontinued by the supplier. It's great to know that you're happy with both the price and the service.
If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery, and thank you again for choosing us!
Best regards,
laptopbatterydirect.com.au Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.