Lasheyhair Opiniões 

Resposta da Lasheyhair

11/05/2026

Dear [Customer Name],

Thank you for your honest feedback, and I am truly sorry to hear about your disappointing experience. Please accept our sincerest apologies for the shipping delay, the incorrect length sent, and the confusion regarding your discount code. This is not the level of service we strive to provide, and I completely understand your frustration.

I have personally looked into your order and confirmed the following issues you raised:
1.Shipping delay – Your order shipped later than expected, and we apologize for the lack of timely communication regarding the delay.
2.Incorrect length (16" instead of 18") – This was our mistake, and we should have notified you and offered compensation immediately.
3.Discount code issue – You were promised 20% off but received only 10%. That was an error on our part, and we sincerely regret the confusion it caused.

We also hear your concern about the thinness of the clip-ins. While our 16" bundles typically match the described weight and volume, we understand that your expectations were not met, especially after receiving a shorter length than ordered.

What we will do to make this right:
1.We will refund the difference in value between the 16" and 18" lengths based on the current price on our website.

2.We will also issue the additional 10% discount (making the total 20% as originally promised) in the form of a coupon that you may use or pass along.
3.If you are open to it, we would also like to offer you a replacement set in the correct 18" length at no additional cost, including expedited shipping.

Please contact me directly with your order details so I can personally ensure these actions are taken immediately. We value your feedback and truly want to make things right – not just with words, but with action.

Thank you again for giving us the opportunity to improve. We hope you will reconsider and allow us to restore your trust in Lashey Hair.

Resposta da Lasheyhair

11/05/2026

Dear Monica,

Thank you so much for your wonderful feedback!

We're delighted to hear that your order arrived on time and that you're loving the quality of our hair. It's especially great to know that the invisible clip-ons are blending beautifully with your natural hair – that's exactly what they're designed for!

We can't wait to see how your next style turns out. Thank you again for choosing Lashey Hair – we look forward to serving you again soon!

Resposta da Lasheyhair

11/05/2026

Dear Loreithia,

Thank you so much for your thoughtful feedback!

We're thrilled to hear that your clip-ins arrived well-packaged, soft, and with no unpleasant smells – that's exactly the quality we strive for. It's also great to know that shedding is minimal and the tracks are well crafted.

We can't wait for you to install them and see the final look! If you ever feel like sharing photos, we'd love to see how they turn out.

Thank you again for choosing Lashey Hair – we look forward to serving you again in the future!

Resposta da Lasheyhair

11/05/2026

Dear customer,

Thank you so much for your kind feedback!

We're delighted to hear that you're happy with the price and the softness of the hair – and that it's looking great as you install it right now. That's exactly the experience we want for every customer.

We noticed you left a 4-star review – if there's anything we could do to earn that fifth star from you, please don't hesitate to let us know. Your feedback truly helps us grow and improve.

Thank you again for choosing Lashey Hair. We hope to serve you again soon!

Resposta da Lasheyhair

11/05/2026

Dear Anika,

Thank you so much for your kind words!

We're delighted to hear that you found the hair to be of good quality, beautiful, and soft – that's exactly what we aim for with every order.

Your support means a lot to us. Thank you again for choosing Lashey Hair, and we hope to serve you again soon!

Resposta da Lasheyhair

11/05/2026

Dear Tessa,

Thank you so much for your honest feedback and for your understanding – it truly means a lot to us.

We're glad to hear that you're pleased with the softness and quality of the hair, and that there was no chemical smell. That's always our goal.

Most importantly, we truly appreciate your patience and willingness to work with us while we resolve the issue with your order. Your trust and understanding, even during an imperfect situation, is something we deeply value. We're committed to making things right for you.

Thank you again for giving us five stars – we hope to fully earn that trust and serve you even better in the future.

Resposta da Lasheyhair

11/05/2026

Dear Kimmie,

Thank you so much for your kind feedback!

We're thrilled to hear that you found the hair great and easy to install, and that the shipping was fast – that's exactly the experience we strive to provide for every customer.

We truly appreciate your support and look forward to serving you again soon!

Resposta da Lasheyhair

11/05/2026

Dear Samantha,

Thank you so much for your wonderful feedback!

We're thrilled to hear that you received your order so quickly and that the hair was great – soft, light, and perfectly blended with your natural hair. That's exactly the experience we want for every customer.

Thank you again for choosing Lashey Hair. We look forward to serving you again soon!

Resposta da Lasheyhair

11/05/2026

Dear Falicia,

Thank you so much for your kind feedback!

We're delighted to hear that you were happy with both the speedy delivery and the quality of our hair. That's exactly what we aim for with every order.

Your support means a lot to us. Thank you for choosing Lashey Hair – we look forward to serving you again soon!

Resposta da Lasheyhair

11/05/2026

Dear Latoya,

Thank you so much for your kind feedback!

We're delighted to hear that you were pleased with both the fast shipping and the quality of our hair. Knowing that you plan to purchase again means the world to us.

We truly appreciate your support and look forward to serving you again soon!

Resposta da Lasheyhair

11/05/2026

Dear Louvenia,

Thank you so much for your wonderful feedback – and welcome to the Lashey Hair family!

We're absolutely thrilled to hear that you find our pricing the best on the market and that you're loving the quality of our hair. It's also great advice you've shared about washing before use – that really helps bring out the softness and natural blend.

Knowing that the clip-ins blend so effortlessly into your hair means the world to us. Comments like yours remind us why we do what we do.

Thank you again for choosing Lashey Hair and for taking the time to leave such a kind review. We can't wait to serve you again!

Resposta da Lasheyhair

11/05/2026

Dear Keishila,

Thank you so much for your thoughtful and detailed review – we truly appreciate it!

We're delighted to hear that you found our website easy to navigate and that you enjoyed the variety of options available. Offering a wide range of styles so you can find the perfect look for you is something we take great pride in.

It's also wonderful to know that your items arrived faster than expected, and that the hair was soft and blended naturally with your own hair. That's exactly the experience we hope for every customer.

Thank you for choosing Lashey Hair – we look forward to helping you with all your future styles!

Resposta da Lasheyhair

11/05/2026

Dear Sherrita,

Thank you so much for your kind words!

We're truly honored to hear that you had a great experience with our customer service team. Providing caring, responsive, and helpful support is something we take very seriously, and your feedback means the world to us.

Thank you for choosing Lashey Hair – we look forward to serving you again!

Resposta da Lasheyhair

11/05/2026

Dear Customer,

Thank you for your feedback. We're truly sorry to hear that you were not satisfied with your purchase.

We would like to kindly clarify that all of our products are made from 100% human hair. If you have any concerns about the authenticity or quality of the hair, we welcome you to have it tested through a third party – we are confident in the quality of our products.

Regarding the fizziness you mentioned, this can sometimes be caused by environmental factors or the need for proper maintenance, such as using the right hair care products. We recommend using a leave-in conditioner and a wide-tooth comb to help manage the texture and reduce fizziness.

Please feel free to contact our customer support team so we can better understand the issue and provide further assistance. We truly appreciate your support and hope to resolve this for you.

Resposta da Lasheyhair

Actualizada a 11/05/2026

Dear customer,

Thank you so much for sharing your honest experience – we truly appreciate your feedback!

First, we sincerely apologize for the shipping delay and for your package being delivered to the wrong address in a different state. That is certainly not the experience we want any of our customers to have. Please rest assured that we are working closely with our shipping carriers to prevent issues like this from happening in the future.

That said, we're so glad to hear that once you finally received the hair and tried it, you were pleasantly surprised by the quality. It means a lot to us that you appreciated the fullness, lightness, and affordability of our 16-inch crochet human hair – and that three packs were more than enough for a full head.

We love that the hair brought back fond memories of the wet and wavy braiding hair from the 90s! It's wonderful to know that you would recommend it for spring and summer styling.

Thank you again for your patience and for giving us the opportunity to serve you. We hope to provide you with a smoother delivery experience next time – and we look forward to having you shop with us again!

Resposta da Lasheyhair

11/05/2026

Dear Syl,

Thank you so much for your lovely feedback!

We're absolutely delighted to hear that the hair feels amazing, blends perfectly with your natural hair, and that the color is just right for you. That's exactly the experience we hope every customer has.

Your kind words mean a lot to us. Thank you for choosing Lashey Hair – we look forward to serving you again soon!

Resposta da Lasheyhair

15/04/2026

Hi Yo
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Resposta da Lasheyhair

15/04/2026

Your experience is very important to us, and we take all feedback seriously. Our email team is following up with you via email to better understand the situation and offer support. We hope this helps address your concerns and that we can provide a more satisfying experience in the future.

Resposta da Lasheyhair

14/04/2026

Hi Shauna
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Resposta da Lasheyhair

14/04/2026

Hi Nikki
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.