Lassloom Opiniões 

7
TrustScore: 3 em 5

2,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

7 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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2,9

Todas as opiniões

(7)

7 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolutely horrible

Absolutely horrible! The top doesn't look anything like what was sent to me. The pictures on the website show sparkle yet, there is no sparkle at all - the whole top is material with gray color being the sparkle. Then I try to return it and they are telling me that it would cost more to ship back and they would give me 20% discount on next order. WHAT? There will not be a next order - products are terrible. And, who are they to say it would cost ME more to ship back. Top was nearly $40 - looks more like a $15 top. Plus it clearly says on the website, "30 day money back guarantee"... they will hassle you into not sending back. Reached out many times about this - Customer Service is horrible, whole website is a farse and they are selling "Christian" items? They should be ashamed. They have no guilt whatsoever.

25 de maio de 2026
Opinião espontânea
logótipo da Lassloom

Resposta da Lassloom

Dear Customer, we are deeply sorry to hear your feedback. We sincerely apologise for the discrepancy between the clothing and the images, and for the disappointment this has caused you.
To resolve this matter as quickly as possible, please send your order details and photographs of the product to service@lassloom.com. We have assigned a dedicated member of staff to handle this matter urgently and will contact you within 24 hours to arrange a suitable return or exchange.
Your satisfaction is of the utmost importance to us. We value your trust and will strive to improve our processes to prevent such incidents from occurring again. Thank you for your understanding, and for giving us the opportunity to rectify this matter.

Classificada 3 em 5 estrelas

Sorry to say, I’m not happy

I like the shirt but the sizing is off. Sadly to say, that I can not wear it. This is why I tend to only order clothing online from Amazon. Easy return, excellent exchange. I’m glad I only ordered one shirt.

26 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I did not order a woman’s cut shirt

I did not order a woman’s cut shirt. I ordered a man’s cut shirt.

9 de maio de 2026
Opinião espontânea
logótipo da Lassloom

Resposta da Lassloom

Dear Customer,
Thank you for your valuable feedback. We are very sorry that we delivered the wrong product to you, and we fully understand how upsetting it is .Please accept our sincere apologies for this error and the poor support experience. To resolve this promptly, please send your order information to our customer service email address: service@lassloom.com. Our customer service team will attend to your request urgently and provide a suitable solution for you within 24 hours.
We are determined to fix this issue for you and appreciate your understanding. Thank you.

Classificada 3 em 5 estrelas

Noticed The Collar Detail First

Kept this tee after seeing the buckle at the neck actually sits flat, unlike a past one that always flipped up weirdly. No odd threads when I opened the package, which surprised me since most graphic tops come with some loose bits.

7 de maio de 2026
Classificada 1 em 5 estrelas

BUYER BEWARE!!!

My order was placed without issue. However, everything after that was terrible, there was no updates, the order shipped weeks later, and it took a week to ship. When it arrived EVERY shirt was 3 sizes smaller that they were marked like their measurement we off in production. They took weeks to answer me with any form of resolution and then only offered to refund half my cost. BUYER BEWARE!!!

14 de março de 2026
Opinião espontânea
logótipo da Lassloom

Resposta da Lassloom

Dear customer,
We sincerely apologize for the terrible experience with your order.We sincerely apologize for the long delays in shipping, the lack of order updates, the significant sizing issues with your shirts, and our slow response and unsatisfactory partial refund offer.
Please send your details to our customer service email address: service@lassloom.com .
Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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