Really impressed by the quality of the products and service. I bought my friend a tennis bracelet for a special occasion and they absolutely love it, especially the sapphire gemstone which is stunnin... Ver mais
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Leia as opiniões dos outros
Super helpful customer service with a small issue. Good quality products. Bought for a bride and Mother of the Bride ... exactly what we wanted!
Amazingly wonderful Sunburst White Mother Of Pearl Earrings Emerald Green Gold. You never really know what to expect when you order things on line BUT these did not disappoint. I have start... Ver mais
A empresa respondeu
Stunning superb quality tennis bracelet! So sparkly !! Absolutely beautiful and with an evening gown would look like real diamonds as the stones are not too big and flashy. The stones are the size you... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Latelita
Escrito pela empresa
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CONTACT US
Welcome to our profile page
Latelita is a British designed, atelier jewellery brand.
Our designers are on a constant quest to find the perfect blend of Eastern influences with contemporary British design to create unique atelier jewellery which is made to last.
Created in 2012, Latelita has rapidly grown into a widely recognised brand at the pulse of fashion & style.
Inspired by our heritage and our individual taste of fashion, our truly autobiographical collections incorporate ancient motifs and carefully sourced semi-precious natural stones with exceptional colour and character.
Working with the finest artisans & gem cutters gives us the unique edge of being able to conceptualize, design and handcraft; iconic pieces from within our atelier.
Whether seeking to make a statement with our conversation pieces, or to find the perfect gift look no further than Latelita London.
Without further ado, we would like to virtually welcome you to the world of Latelita. From our design integrity, to our online atelier and our 5-star rated customer service, we have made no compromises.
We sincerely hope that you will keep coming back to our store to discover more of the fabulousness that will be waiting for you.
Latelita is a registered trade mark under IPO and is owned by Alf Trading general partnership which is VAT registered under 173390111 with HMRC.
Informações de contacto
2A Lennox Mansions, Clarence Parade, PO5 2HZ, Southsea, Reino Unido
- 02392818492
- help@latelita.com
- latelita.com
4,6
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
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Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was looking for a piece of jewelry…
I was looking for a piece of jewelry (Scarab beetle necklace that I read about in a book) for a friend. I doubt that most stores would carry this so I searched online at Walmart.com which carries Latelita products. Since I ordered online, I checked the box to be sure the product looked like the image on the website.
29 de novembro de 2024
Opinião espontânea
Resposta da Latelita
Thank you, Ted, for your thoughtful review! We’re delighted that you found the Scarab Beetle necklace with us—it sounds like such a unique and meaningful gift for your friend. It’s great to hear that you were happy with the product matching the image online. We hope your friend loves it as much as you enjoyed finding it! Don’t hesitate to visit us again for more special finds.
Kind Regards
Harriett
Latelita Customer Care
Resposta da Latelita
Thank you, Audrey, for your lovely review! We're delighted to hear the item made the perfect gift and that you were pleased with the quality and packaging. We’re so glad it brought joy. Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Resposta da Latelita
Thank you, Emma, for your kind review! We're so happy to hear you loved the jewellery and that the delivery was flawless.
Your satisfaction means everything to us. Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Very good response time.Product as…
Very good response time.Product as described and beautifully presented.
1 de novembro de 2024
Resposta da Latelita
Thank you, Terry, for your lovely review! We’re so pleased to hear you appreciated the quick response time and the beautifully presented product. Your satisfaction is our top priority, and we’re thrilled you had a great experience with Latelita. ✨
Kind Regards
Harriett
Latelita Customer Care
Excellent products and Service
1 de novembro de 2024
Resposta da Latelita
Thank you for your kind words! We're delighted to hear you’re pleased with both our products and service. Your satisfaction means the world to us. Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Item not as shown in pictures
Item not as shown in pictures. And they asked me to pay for returns for their mistake. If you are true to your reply, please post the photos what’s your advertisement and what you have sent. False advertising that’s what you did. It’s cheating. And yes the item you sent is faulty.
4 de novembro de 2024
Resposta da Latelita
I’m sorry to hear you weren’t satisfied with your experience. As outlined in our terms and conditions, you’re welcome to return items for a full refund, including earrings. We don’t charge for return labels if the items are faulty.
In this case, the items you returned weren’t faulty, which is why the label cost was deducted from your refund. You’re always welcome to use your own return label if you prefer, ensuring you receive the full refund for unwanted items.
Kind regards
Latelita Customer Care
Very nice experience!
30 de outubro de 2024
Resposta da Latelita
Thank you, Cristian! We're delighted to hear you had such a great experience. We look forward to serving you again in the future! 😊
Kind Regards
Harriett
Latelita Customer Care
As always service outstanding.Items…
As always service outstanding.Items high quality and stunning.
29 de outubro de 2024
Resposta da Latelita
Thank you so much for your lovely feedback! It’s always a pleasure to serve you, and we’re delighted you’re happy with the quality and beauty of our items. Your support means the world to us! 🌟😊
Kind Regards
Harriett
Latelita Customer Care
Good quality and very fast delivery!
Good quality, beautiful earrings. Delivery was very fast!
16 de outubro de 2024
Resposta da Latelita
Thank you, Rachael! We're so happy to hear you’re pleased with the quality of the earrings and that they arrived quickly. Enjoy your beautiful new piece, and thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Fast shipping
Fast shipping. Beautiful earrings nice made but did not fit my ear unlucky. Had to return and refunded very fast. Thank you
19 de outubro de 2024
Resposta da Latelita
Thank you, Jowita, for your honest feedback! We're sorry to hear the earrings weren't the perfect fit, but we're glad the return process was smooth for you. We hope to help you find something you’ll love in the future. Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Lovely earrings beautifully wrapped a…
Lovely earrings beautifully wrapped a gift for my niece.
18 de outubro de 2024
Resposta da Latelita
Thank you, Sue! We’re delighted to hear you loved the earrings and the gift wrapping. Your niece is sure to feel extra special receiving such a thoughtful gift. Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Resposta da Latelita
Thank you, Maria, for your kind words! We're so glad you find our jewellery beautiful and unique. It means a lot to us to bring special pieces to our customers. Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Los pendientes son espectaculares
Los pendientes son espectaculares. El envío un poco lento pero la espera valió la pena.
17 de outubro de 2024
Resposta da Latelita
¡Gracias por tu encantadora reseña! Estamos encantados de saber que los pendientes le parecen espectaculares. ¡Eso significa mucho para nosotros! Disculpas por el retraso en el envío, pero nos alegra que valiera la pena la espera. ¡Disfruta de tu hermosa pieza nueva! ✨
Atentamente
Harriett
Atención al cliente de Latelita
Very pleased with the delivery and jewellery.
Very quick delivery. The jewellery are to a high standard, I am really pleased with the order. The necklaces was packed in a really cute box and could easily be given away as a present without having to wrap it. I do recommend Latelita.
16 de outubro de 2024
Resposta da Latelita
Thank you, Louise, for your wonderful review! We're so glad to hear you were pleased with the quick delivery and the quality of your jewellery. It’s great to know that the packaging made it easy for gifting, too. Thank you for recommending Latelita – we truly appreciate it! ✨
Kind Regards
Harriett
Latelita Customer Care
Exquisite jewellery
Excellent service, beautifully packaged exquisite jewellery
11 de outubro de 2024
Resposta da Latelita
Thank you, Rosalyn, for your kind words! We're delighted to hear you enjoyed the service, packaging, and, most importantly, the exquisite jewellery. It’s always our goal to make each experience special. Thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Excellent service
Excellent service. Very pleased with the earrings I ordered. Just what we were looking for, at an excellent price and quickly delivered. Good communication throughout as well. Recommended.
4 de novembro de 2024
Opinião espontânea
Resposta da Latelita
Thank you, Phil, for your fantastic review! We’re so pleased to hear the earrings were exactly what you were looking for and that you enjoyed the service, price, and quick delivery. Keeping you updated is important to us, so it’s great to know the communication met your expectations. Thanks for the recommendation! ✨
Kind Regards
Harriett
Latelita Customer Care
Great service and lovely pieces for…
Great service and lovely pieces for reasonable prices
11 de outubro de 2024
Resposta da Latelita
Thank you, Mrs. Blamires, for your lovely review! We're delighted to hear you enjoyed both the service and the pieces. Providing beautiful jewellery at reasonable prices is what we aim for.
We truly appreciate your feedback! ✨
Kind Regards
Harriett
Latelita Customer Care
Exceptional Quality and Service!
I’ve purchased several pairs of earrings from Latelita, and each one has exceeded my expectations! The craftsmanship is stunning, with each piece beautifully designed and working perfectly. I’ve received countless compliments and couldn’t be happier with my choices.
Latelita’s customer service is outstanding. From ordering to delivery, they made everything easy and smooth, and the free delivery to Europe was a fantastic bonus. They also offer hassle-free, free returns, which really gives peace of mind when ordering online.
Special thanks to Debbie and Stephen for their incredible support and attention to detail—they went above and beyond to ensure I was completely satisfied with my purchases. Their dedication to both quality and customer care truly sets Latelita apart.
For anyone looking for unique, high-quality jewelry with excellent service, I highly recommend Latelita!
1 de novembro de 2024
Opinião espontânea
Resposta da Latelita
Thank you so much, Lala, for such a thoughtful and detailed review! We're absolutely thrilled to hear that each pair of earrings has exceeded your expectations and that the craftsmanship and design have brought you so much joy (and compliments!). It’s fantastic to know our customer service made your experience smooth and enjoyable, and that the free delivery and hassle-free returns gave you peace of mind.
A special thank you for mentioning Debbie and Stephen – they’ll be so pleased to hear their support made a difference for you. Your kind words mean the world to us, and we’re grateful for your recommendation. Thank you for choosing Latelita, and we look forward to bringing you more beautiful pieces! ✨
Kind Regards
Harriett
Latelita Customer Care
Resposta da Latelita
Thank you for your kind words! We’re so glad to hear you’re happy with the fast delivery and the beautiful earrings. Enjoy your new piece, and thank you for choosing Latelita! ✨
Kind Regards
Harriett
Latelita Customer Care
Beautiful and great quality.
Fast service. Absolutely beautiful item of handmade jewellery. My other half hasn't stopped wearing it. Great quality and great price.
19 de julho de 2024
Opinião espontânea
Resposta da Latelita
Thank you, John, for your fantastic review! We're thrilled to hear that your other half loves the handmade jewelry and hasn’t stopped wearing it. It’s wonderful to know you’re pleased with the quality, service, and price. Thank you for choosing Latelita – we truly appreciate it! ✨
Kind Regrads
Harriett
Latelita Customer Care
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