Laurajamesfurniture Opiniões 

388
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I would give zero stars if possible. Ordered furniture, it didnt arrive, message from DPD saying it was delayed and then tracking showed items as returned to depot before any delivery was attempted.... Ver mais

Classificada 5 em 5 estrelas

Very fast delivery. Items came flat packed. Most items weren't numbered, but fairly easy to figure out. Took about 2 hours to put together. Excellent quality, proper pine wooden cabinet and looks fabu... Ver mais

Classificada 5 em 5 estrelas

Once it was established that my radiator cover was missing,I was asked if I still wanted it. Having said I did,which was on a Tuesday it was delivered on the Friday of the same week. Anniesa was very... Ver mais

Classificada 4 em 5 estrelas

Love the desk so much, looks amazing and so big and lots of space in drawers and shelves. Unfortunately there were some chipping when assembling it, so need to be cautious. Assembling it was so simpl... Ver mais


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

388 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 64% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(388)

240 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Avoid

So far -- I ordered furniture in Jan, told it would be delivered start of April. Now told not to expect it til mid - late May. That will have been 4 months!
I don't believe the furniture is designed in England as per the website and in fact feel like the site is just trying to be an upmarket furniture company when really it's part of Temu from China!

25 de março de 2026
Opinião espontânea
logótipo da Laurajamesfurniture

Resposta da Laurajamesfurniture

Hi Lorna,

Thank you again for sharing your feedback.

I can confirm that I have now been in contact with you directly regarding your order.

As discussed, your item was purchased as a pre‑order, which does involve a longer lead time.

However, I completely understand the frustration caused by the additional delay, and I apologise for this.

To assist and acknowledge the inconvenience, I have issued a gesture of goodwill, which has now been applied to your order.

Should you need any further help or have any additional questions, please do not hesitate to reach out.

Classificada 5 em 5 estrelas

Fast delivery

Fast delivery, good quality product for a great price. Received a follow up phone call to check i was happy with the product etc. Excellent service

9 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Three faulty cabinet doors in a row

I ordered a chest of drawers. It’s beautiful, but it arrived with a damaged door. They have now sent me a replacement twice — both times the door was defective again. I’m curious to see what the third one will look like. I won’t be shopping here again.

15 de fevereiro de 2026
Opinião espontânea
logótipo da Laurajamesfurniture

Resposta da Laurajamesfurniture

Good afternoon, Lulu,

Thank you for bringing this to our attention, and I'm truly sorry to hear about the issues you've experienced. Based on the details in your review, we're currently unable to locate your order in our system.

To help us investigate and resolve this matter as quickly as possible, I’ve sent you a request for further information, including your order number and contact details.

We completely understand how frustrating this situation must be and are committed to finding a solution for you.

Kind regards
Kelly Anthony
Customer Service Advisor

Classificada 1 em 5 estrelas

Furniture came broken tried contacting…

Furniture came broken tried contacting them and got no reply

9 de março de 2026
Opinião espontânea
logótipo da Laurajamesfurniture

Resposta da Laurajamesfurniture

Good afternoon, Sean,

Thank you for bringing this to our attention, and I'm truly sorry to hear about the issues you've experienced. Based on the details in your review, we're currently unable to locate your order in our system.

To help us investigate and resolve this matter as quickly as possible, I’ve sent you a request for further information, including your order number and contact details.

We completely understand how frustrating this situation must be and are committed to finding a solution for you.

Kind regards
Kelly Anthony
Customer Service Advisor

Classificada 5 em 5 estrelas

The nest of tables

The nest of tables i ordered was delivered within a few days, and are great value for the price ,I will order of this company again

21 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality

Great quality, exactly what I wanted in a product for a small area. Would definitely purchase from the company again

24 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Corona nest of tables

For an inexpensive nest of tables the "corona pine" is perfect and look the part. They are self-assemble and while it wasn't difficult to follow the instructions I did have to use a drill to get the screws in and even then they didn't fully connect so tables feel slightly shaky but I won't be sitting on them so they suit me fine for the price paid.

22 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My experience was seamless

My experience was seamless. I was notified about the progress of my package and it came faster than expected. Easy to reach tracking through their email. I have yet to construct my item but the reviews for it were what lead me to purchase.

25 de fevereiro de 2026
Opinião espontânea

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