Lazy Day Foods Opiniões 

63
•
TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a selection box from Lazy Day as my family have dietary restrictions. The Chocolate Cake was a separate purchase. It's utterly divine. A light sponge. Gorgeous chocolaty creamy icing. Twelve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing, so tasty. Upon being diagnosed dairy intolerant, I found it difficult at first until I came across these products in a farm shop. I bought a box of tiffin bits and a box of rocky road and abs... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I'm vegan and like the occasional sweet treat like most people. So I tried Lazyday's Rocky Road 'because we think everyone deserves the occasional treat, especially when they're as joyfully de... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have always had a severe nut allergy and then just last year I found out, due to a stomach condition, that I could no longer eat dairy. I felt lost and unable to eat all my favorite treats, until la... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Produção de produtos alimentares
  2. também em
  3. Padaria

Escrito pela empresa

Lazy Day Foods is an award-winning free-from bakery based in Scotland, run by food scientists Dr Sally Beattie and Emer Bustard. Founded in 2006, the business was created from their own lived experience of food intolerances/allergies. All Lazy Day products are hand-baked in a dedicated free-from bakery that is completely gluten-free, dairy-free, egg-free and nut-free. Using their expertise in food science, Sally and Emer develop high-quality allergy-friendly treats that everyone can enjoy, whether they have dietary restrictions or not. Lazy Day’s mission is to make inclusive, great-tasting treats that bring a little joy and ease to everyday life for people on restricted diets, including vegans and those with food intolerances.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

63 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(63)

15 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Average to disappointed

Ordered in advance to arrive before Christmas. Order left pending for several days. Customer service did reply to my messages and inform me that my order would be sent soon. After being told this over again I asked for a refund as it would not have arrived by Christmas. Got a refund. But wasted a lot of time chasing my order. Customer service did reply to me so that was something. But overall disappointing.
Good products though and will continue to buy from supermarkets instead of there website.

13 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Not a good experience

This company might be boasting on social media about winning awards for their product, but they certainly don't deserve any award for customer service!
First time I have ordered from them, order despatched and arrived promptly, promising so far! However, several items in my order were damaged due to insufficient packaging. Emailed the company and they agreed to send replacements, I waited, nothing turned up! Emailed again, this time ignored, emailed again, this time a reply telling me they would send replacements that afternoon, they didn't! They eventually sent replacements which have turned up in a worse state than the original ones, due to insufficient packaging, again! Emailed them to let them know, that email has been ignored! The sign of a good company is not only how they perform initially, but how they respond when things go wrong, this company has a lot to learn about customer service - I will not be using them again!

12 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

The worst so called cake ever…

I have recently had the misfortune of trying what is probably the worst gluten free 'cake' I have ever purchased. It was a vanilla sponge tray bake cake from the brand lazydays, which I purchased from Saintsbury last weekend. There wasn't any real choice apart from two products from this company. This so called cake was simply disgusting, the base was flat and stale tasting and the small round colour decorations resembled grit. As for supposedly feeding 12, once you saw the size you'd be lucky to get an anemic 6. This was for the special occasion of a birthday, and because of a gluten intolerance there was not too many options. Having said that, we have tried many cakes over the years, some really good, some not so good. This one however does not even fall into bad, it's way worse. Do not waste your hard earned money on this rubbish

20 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Tiffin Selection tastes so good you don't feel like your missing out!

My usual supplier had sold out of the Tiffin Selection, Thankfully as found them direct online. Bonus as black Friday, purchased 4 packs for not much more than I usually pay for 1 box.
Amazing product, reasonable postage, very prompt. Pleased to see that the items sent have a best before almost 8 months!
I even got sent a couple of freebies to try. Thank you 😋

29 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

It tastes delicious and i think they…

It tastes delicious and i think they have used great ingredients.
I especially love the millionaire shortbread and it is gluten-free milk free egg free and vegan free and it is produced in a nut free site. I have egg and nut this is one thing i am allowed to eat.
'F' aged 12

16 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I can’t say enough good things about…

I can’t say enough good things about Lazy Day Foods! I found Lazy Day while looking for some Christmas treats for my vegan husband. I bought a Christmas hamper, and we have been delighted with everything!! It is impossible to tell that these products are free-from, they taste just as good as the originals, and in some cases, better!! My husband’s favorites are the ginger tiffins. I think the shortbreads are amazing, especially considering that there is no butter!! The hamper had a phenomenal selection, but I can’t wait to order again and try some new treats! And, the fact that all of these good things are sustainable, makes the great, even better! Thank you, Lazy Day, you made vegan Christmas a very delicious one!!

31 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Delicious Rocky Road!

Got gifted your Rocky Road Bites at Christmas - I’m in love.. as is my family. 100% will be buying for myself and looking at your other product ranges. Delicious!

30 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

How can you get the best before dates…

How can you get the best before dates so wrong! Selling a vegan cake 1 year out of date is so wrong. The cake should have dec 2021 on not dec 2022!

I wanted to try this brand for my lil girl but i do not want to give her a cake past its sell by date due to youselfs no even getting the date write in the first place.

Very dissapointing

8 de dezembro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Products great, customer service poor

I love these goods and have been a customer for a little over 2.5 years now. Products are beautiful but sustainer service been poor of late. My last two orders have arrived with a fee damaged items, with no response from customer service. This is disappointing as these products are expensive and it’s not nice to spend a lot of money and have damaged items arrive. Would have liked a response from my email regarding this but absolutely nothing. However products are very good quality and delicious.

9 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

New Gluten Free Vanilla Cake

I picked up one of the new Vanilla traybake cakes from my local Sainsbury's. I paid £4 for it. It's approximately 12 servings. I'm generous - we got six servings ;) It was perfect for our post BBQ Sunday dinner.
The cake itself is lovely. If you're used to normal cakes, you might find it drier than your average traybake. If however you are used to gluten free cakes you will rejoice! I found it to be the perfect balance of flavours. It wasn't too sweet or overbearingly vanilla. A scoop of dairy free ice cream made it feel more indulgent and naughty.
It's a great cake ideal for a treat or for the allergy table of a kids party.
In conclusion I'd say it's a cake that satisfies the sweet tooth of those who normally miss out because of allergies or lifestyle choices - without breaking the bank!

4 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely vegan chocolate cake

Bought this at Sainsburys in the vegan/gluten free section. My daughter is vegan but im not and we both loved this cake. Dense but moist sponge and lovely not too sweet 'butter'cream icing...lovely. definitely buy again.

23 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great variety and long shelf life.

I bought a variety box which contained about six of seven products from the range. As a gluten free person it's been great having a huge variety of sweet snacks to choose from while working from home.
The long shelf life is handy too so I don't need to finish them all in a month.

Only complaint would be my bundle listed two boxes of rocky road bites but instead I got tiffin bites. Would have much preferred rocky road as it was a favourite before going gluten free.

Will certainly order again in the future.

27 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Peppermint slices are amazing!

Peppermint slices are amazing! I have a dairy intolerance and it's great to finally find something that doesn't taste like something is missing. The only problem now is I think I'm addicted!

Lovely customer service too, very friendly company.

13 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

This company are miracle workers!

The products are so delicious! My 5 year old dairy and wheat allergic son was so excited this year to have his first ever chocolate birthday cake - his words: 'it was sooo yummy!' We've bought 5 more since for all of the other birthdays in our house! He is now working his way through sampling all of the products in the Christmas hamper - everything has been delicious so far (I had to sample them too!) Thank you so much Lazy Day Foods!

24 de dezembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic free-from goodies

I love this company. It’s one that my sister and I both trust to make food that is ‘safe’ for us with our free-from needs. I particularly love the crispy millionaires, and the oaty cookies. Oh, and the rocky road slices.... So many good things! Think I need to go place another order ;)

18 de dezembro de 2020
Opinião espontânea
logótipo da Lazy Day Foods

Resposta da Lazy Day Foods

We are so glad you feel safe with our goodies!
Thank you for taking the time to leave us such a lovely review and we look forward to getting some more of our wonderful goodies out to you!
Lynsay :)

Classificada 5 em 5 estrelas

Fantastic range

Fantastic range. Reliable service. Can’t wait to try the chocolate cake been a long time since I had a cake

17 de dezembro de 2020
Opinião espontânea
logótipo da Lazy Day Foods

Resposta da Lazy Day Foods

We are so glad you love our range!
Thank you for taking the time to leave us such a lovely review!
Lynsay :)

Classificada 5 em 5 estrelas

The lazy day chocolate celebration cake…

The lazy day chocolate celebration cake is a bona fide WORK OF GENIUS!! Without a shadow of a doubt, the best 'free from' product on the planet, and a cake that can stand shoulder to shoulder with any other 'normal' chocolate cake I have ever tasted. I only became gf and df 3 years ago at the age of 34, so I recall very fondly and lustfully the taste of actual chocolate cake. Let's be honest, no free from product comes close. Well, this one does. This is as good as, if not better, than any normal cake. My kids, who thankfully don't share my unfortunate dietary requirements, say this is their favourite cake too. Outstanding. Thank you, lazy day, you have made the world a better place!

12 de dezembro de 2020
Opinião espontânea
logótipo da Lazy Day Foods

Resposta da Lazy Day Foods

We worked so hard to get the Celebration Cake just perfect and we reviews like this make it all worthwhile!! We are happy to hear that all the family enjoyed it even if it means that you need to share.
Thank you for taking the time to leave us such a lovely review!
Lynsay :)

Classificada 2 em 5 estrelas

Disappointed customer

I was about to take my second bite I noticed a hair poking through the icing in the middle tier. Giving the benefit of the doubt, I assumed it was my own but whilst pulling it out I realised it was embedded into the cake and a completely different colour to mine. It’s a very fine, half white, half black, 6 inch strand. I wrote an email to them and waited a week with no reply back. It was a terrible experience and to top it off they don’t have the courtesy to reply to my email.

10 de dezembro de 2020
Opinião espontânea
logótipo da Lazy Day Foods

Resposta da Lazy Day Foods

Hi Harkiran,

I am sorry for the inconvenience of this matter. I have looked for an email from you and can't find one - would you mind resending it directly to me at lynsay@lazydayfoods.com and I can pick it up from there. Again please accept my apologies and I will look out for your email coming through.

Lynsay

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais