Le Parmentier Opiniões 185

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

In love with my Yucca handbag from LeParmentier! It is so well made and I’m so pleased with the quality, design and colour (chocolate). It can be so hard to find quality bags these days and it’s quick... Ver mais

Classificada 5 em 5 estrelas

I’m really impressed the quality. The leather feels premium and durable, and the design is both stylish and practical. It’s the perfect size for everyday use, with enough space to keep everything orga... Ver mais

Classificada 5 em 5 estrelas

The Thais bag in caramel has quickly become one of my everyday favorites. Beautiful craftsmanship, perfect size, and so easy to style with both casual and more dressed-up looks. Even with every day us... Ver mais

Classificada 5 em 5 estrelas

The Peggy bag in Caviar Black is an instant classic - it feels modern and timeless at the same time. With a smooth leather finish and structured design, it adds the finishing touch to any look. In... Ver mais


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

185 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Fast reply and solution

What I was very surprised is the fast reply for my request and solution
Mark Lautaro was my interlucoteur
The little card in the package when you receive the handbag is a very kind gesture.

25 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ricevuto in Francia

Ricevuto in Francia, dove soggiorno per parte di estate, il mio nuovo ordine Le Parmentier, borsa Thais. Pelle liscia, capiente, elegante, sono molto soddisfatta. Anche della spedizione, gratuita e ricevuta in 3 giorni. Bravi!

23 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Never buy from them, you will get defective product and then they will make you pay to send it back


I recently purchased a bag that I need to return due to its poor quality. I’m not sure if the one I received is defective or if all your products are like this, but it doesn’t match the quality displayed on your website.

First, the bag doesn’t look as good in person as it does online. The material looks extremely cheap, almost like paper, and even the label is crooked. The stitching is so poorly done that I’ve attached a picture to show the extent of the issue.

I bought this bag for a friend’s birthday, and when she opened it, I was incredibly embarrassed. It looks like something from a dollar store, not a "luxury" boutique.

And now I have to pay shipping fee to send it back to get my money back. Such a waste of my time, big disappointment, never again!!!

19 de julho de 2024
Opinião espontânea
logótipo da Le Parmentier

Resposta da Le Parmentier

Hello,

We'd like to point out that this comment is defamatory and does not correspond to reality.

We're in business since 2016, our bags are sold and appreciated worldwide, it is not fair to receive a feedback like this.

Customer ordered the bag to be shipped to her address in Montgomery,IL with free standard shipping and we upgraded for free shipment from standard to express. She didn't pay for shipping.

When she received it she contacted us saying she wanted to return the bag, therefore we provided her with the return instructions.

As clearly indicated on our site, only return shipping costs are up to customer, while we do cover re-entry to Italy duties and customs (whose costs are actually higher than the shipping costs).

She is just trying to find an excuse not to pay return shipping costs, really not honorable.

Kind Regards,
Mark Lautaro

Classificada 5 em 5 estrelas

Thanks LeParmentier

Thanks LeParmentier, I absolutely adore my Peggy bag, it’s elegant, generously sized and holds all the essentials. Its structure and design are beautiful and the craftsmanship is exceptional. What a lovely leather-goods brand!

25 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Une très bonne expérience

Une très bonne expérience que je n'hésiterai pas à renouveler.
Commande #0998
Le site internet de Le Parmentier est très facile à utiliser, il y a beaucoup de photos pour chaque article, l'envoi de la commande est très rapide et l'emballage est très soigné. Les trois sacs achetés semblent être de bonne qualité et correspondent parfaitement à la description.

12 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Я замовила Yucca

Я замовила Yucca, ця модель дуже мені подобається і головне, вона пасує до всіх моїх речей. Якість ідеальна, не думала, що ще роблять такі речі у такому приємному бюджеті. Швидка доставка. Дякую ☺️

26 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Never Again

I ordered the handbag from Le Parmentier for Mother's Day, three weeks prior. I was waiting for a shipment confirmation for over a week. Finally, I emailed the company, and it took them two days to email me back and that's when they shipped the bag. The bag arrived missing the strap without which it was completely useless. Upon my inquiry they told me they would not let me return it without paying the return shipping and they ended up shipping the strap which has arrived a week after Mother's Day. I am very disappointed with the customer service. It always took them 2-3 days to email me back and over a week to ship (even though their website claims they ship within 24 hours). I will never order another Le Parmentier handbag! It is not worth the hassle. As far as quality goes, there are far superior handbags for the price.

20 de abril de 2024
Opinião espontânea
logótipo da Le Parmentier

Resposta da Le Parmentier

Hello,

We’d just like to point out that, considering that on weekends our offices are closed, we always reply to emails, as we did in this case, within one business day.

Customer may return for full refund within 90 days since receipt time.

As per our return policy publicly displayed on our site, in case of return only return shipping cost is on customer, while all other concerning costs are on us (re-entry to Italy duties, customs and VAT).

All the best,

Le Parmentier Team

Classificada 5 em 5 estrelas

Best quality for affordable prices

Every time I wear a bag of LeParmentier, someone ask me what brand it is because it is so beautiful. When I tell them the price they are surprised because they expected more because the quality is amazing.
Also, the client service answered very fast and are efficient. I love this brand !!!

26 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent craftsmanship

I recently purchased a handbag from LeParmentier Paris and am very impressed. The design is elegant, the leather is high-quality, and the bag is incredibly functional with ample compartments. Excellent craftsmanship and outstanding customer service make it worth every penny.

20 de junho de 2024
Opinião espontânea

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