Leaders - Bognor Regis Opiniões 

29
•
TrustScore: 4.5 em 5

4,5

61 High Street, PO21 1RY Bognor Regis, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been renting an apartment through this agency for over four years, and I can honestly say that I am very satisfied with their services. Throughout this time, the communication has always been c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our grateful thanks to the Bognor Office Lettings Team for the smooth change of tenancy transition, all concerns reassuringly dealt with in a friendly and professional way. We had dealings with many m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a positive experience with Leaders. My renting journey was very smooth. Deepali, who is an agent, was very helpful and supportive. She guided me at every step. Overall, it was amazing.

A empresa respondeu

Classificada 1 em 5 estrelas

The whole experience was awful. Staff were rude, argumentative and generally incompetent. We weren't notified about viewings, the left didn't know what the right was doing but this i mean one employee... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Imobiliária
  2. também em
  3. Agência de arrendamento imobiliário
  4. Agrimensor imobiliário
  5. Avaliador imobiliário
  6. Investimento em propriedades

Sobre Leaders - Bognor Regis

Escrito pela empresa

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Escrito pela empresa

Whether you are looking to sell or let your home, our teams are on hand to help.

Informações de contacto

  • 61 High Street, PO21 1RY, Bognor Regis, Reino Unido

4,5

Excelente

TrustScore: 4.5 em 5

29 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 95% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(29)

2504 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing uncomplicated great people

Amazing uncomplicated great people

8 de agosto de 2026
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Thank you, Dario, for your amazing feedback. We're thrilled to hear you found our service uncomplicated and our team great. Helping people find and enjoy the right home is at the heart of everything we do, and we look forward to supporting you again in the future.

Classificada 5 em 5 estrelas

Excellent Customer Service

Callum was great through the moving process. Kept us well informed and always felt reassured he was doing everything he could to help us in what sometimes can be a difficult market.

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

From a beginning we have very good…

From a beginning we have very good experience with Leaders. Always very helpful

30 de abril de 2025
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Ela
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

To feel at ease

Feel comfortable and at ease

20 de fevereiro de 2026
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Mrs Denise Hards

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

I have been renting an apartment…

I have been renting an apartment through this agency for over four years, and I can honestly say that I am very satisfied with their services. Throughout this time, the communication has always been clear, professional, and friendly. Any issues or questions were handled quickly and efficiently. The agency has proven to be reliable and supportive, making the rental process smooth and stress-free. Their long-term commitment to tenants really shows. I would highly recommend this agency to anyone looking for a trustworthy and professional housing agency.

31 de janeiro de 2026
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Alicja Panasiuk, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Classificada 4 em 5 estrelas

Good helpful company

Good helpful company
Withe excellent communication skills and always helpful

31 de dezembro de 2025
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Adrian Wheeler, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

Classificada 5 em 5 estrelas

They helped me fill out all the…

They helped me fill out all the paperwork and forms. They repaired my faucet in one day; at another agency, I had to wait weeks.

3 de março de 2025
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Анастасия, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Classificada 4 em 5 estrelas

Helpful

Helpful and understanding but need more support with mold on walls and a broken window in bedroom still needs to be fixed been over a year

20 de novembro de 2025
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Natasha Hughes_thomas, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

Classificada 5 em 5 estrelas

I had a positive experience with…

I had a positive experience with Leaders. My renting journey was very smooth. Deepali, who is an agent, was very helpful and supportive. She guided me at every step. Overall, it was amazing.

15 de agosto de 2025
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Muhammad Abubakar Tahir

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Wow what a move so fast so quick no…

Wow what a move so fast so quick no faffing defo recommend leaders bognor Regis best in the town not like sims Williams utter tripe 👍🆗😜

23 de abril de 2025
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Andy

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks

Classificada 5 em 5 estrelas

great team

great team, a lot of care goes into preparing properties for listings, making sure the customer expereince is felt throughout the process, i always feel confident with them and feel they offer a transparent and thorough offering.

18 de fevereiro de 2025
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Classificada 5 em 5 estrelas

Professional and reassuring

Our grateful thanks to the Bognor Office Lettings Team for the smooth change of tenancy transition, all concerns reassuringly dealt with in a friendly and professional way. We had dealings with many members of the Team but a special mention to Betty and Rosie thank you.

10 de dezembro de 2024
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Jen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Rosie, Betty and the team a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

I approached Leaders to conduct some…

I approached Leaders to conduct some rental valuations, the communication was great, schedules were put in place and executed seamlessly. Leaders were accommodating and sensitive and respectful to the needs of our tenants.
A big thank you to you all.

4 de novembro de 2024
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Claire
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Thank you to the Lettings Department

The Lettings department at Bognor Regis were very efficient, and extremely helpful. They were always polite and responded to emails quickly.

8 de julho de 2024
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear K Blackwell

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Classificada 1 em 5 estrelas

Absolutely useless letting agent avoid…

Absolutely useless letting agent avoid at all costs Bognor and Chichester offices
Especially the property management
They offered me a stress free service 😞😞 found a tenant who they had to juggle her finances to get her through credit ratings then she obviously couldn’t afford to pay !!! Then I’m left with the stress of getting her out of my property with no help from them
Staff useless from top to bottom
Please please avoid

Update ***
Not even had the decency of a reply
so will be contacting the chairman of the company that owns leaders Romans platinum equity Mr Tom Gores at his Beverly hill address

24 de junho de 2024
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Mr Marsh

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. We are aware that your complaint is currently being looked into at Regional level and a response will be provided within the timeframes set out by the Property Ombudsman and also in the response to your complaint which we sent to you.

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Taylor was Excellent throughout my…

Taylor was Excellent throughout my purchase. She went out of her way to accommodate viewings and check ins during a long and complicated purchase process. She always listened to questions and concerns and raised these to the appropriate stakeholder eloquently and timely.

12 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Ignore this company

Ignore this company. At least in Bognor Regis and Chichester down in Sussex.
They refund the deposit back whenever they want. No respect to the rules or their word.
Their customer care team has the same attitude as the property managers. Just empty words.
They can't get a "sorry" word out of their mouth.
They will fix your property only after they will hear the magic words "health and safety".
Please don't use their services.

8 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

The whole experience was awful

The whole experience was awful. Staff were rude, argumentative and generally incompetent. We weren't notified about viewings, the left didn't know what the right was doing but this i mean one employee would tell you you've had 2 offers another would say none, they told us viewings went ahead when we could clearly see on ring doorbell footage that they hadn't. I didn't hear from them again after the initial part of the sale was accepted, I had to chase them regarding whet happens with keys etc on moving date. The list could go on and on!!

30 de junho de 2022
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Dear Lisa,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards, Customer Care Team

Classificada 5 em 5 estrelas

Leaders have been excellent all round

Leaders have been excellent all round. Thank you!

13 de outubro de 2022
Opinião espontânea
logótipo da Leaders  - Bognor Regis

Resposta da Leaders - Bognor Regis

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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