Leaders - Evesham Opiniões 

15
•
TrustScore: 4 em 5

3,8

3 Vine Street, WR11 4RE Evesham, GB

•

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I have to first say,this refers to the (Evesham branch), what a disgrace, tried to contact them about a property via Rightmove, no response, then contacted them on there website about a viewing, agai... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really good service and back-up from Dan Wilmot who showed professional approach and fortitude having to deal with two very inadequate slow and pedantic solicitors who managed to spin out a no chain p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been dealing with Daniel from Leaders and it was his enthusiasm coupled with his local knowledge and experience that led us to go with him. He spent the time to understand what we wanted and n... Ver mais

Classificada 5 em 5 estrelas

Daniel gave a very good customer service and was always available to help when needed. Toni also was of great help when needed. However, Leaders partner solicitors were not so good, and will not... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Imobiliária
  2. também em
  3. Agência de arrendamento imobiliário
  4. Agrimensor imobiliário
  5. Avaliador imobiliário
  6. Investimento em propriedades

Sobre Leaders - Evesham

Escrito pela empresa

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Escrito pela empresa

Whether you are looking to sell or let your home, our teams are on hand to help.

Informações de contacto

  • 3 Vine Street, WR11 4RE, Evesham, Reino Unido

3,8

Bom

TrustScore: 4 em 5

15 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 95% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(15)

2504 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

No contact

I have to first say,this refers to the (Evesham branch), what a disgrace, tried to contact them about a property via Rightmove, no response, then contacted them on there website about a viewing, again no response, the irony of this is we sold our property via the kings Norton branch which was very professional.
So Evesham branch... Wake up and start treating your potential customers with some more respect.

28 de maio de 2025
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Kevin Holloway

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Classificada 5 em 5 estrelas

What a good estate agent should be

Dan always treats us as if we matter as people not just as a way of making money. All his staff are the same. They are polite friendly and so helpful.

7 de março de 2025
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Georgina

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Dan and the team a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Really good service and back-up from…

Really good service and back-up from Dan Wilmot who showed professional approach and fortitude having to deal with two very inadequate slow and pedantic solicitors who managed to spin out a no chain probate sale to four and a half months. Nothing but praise for Dan

12 de novembro de 2024
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Derek
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Dan a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

A very good customer…

Daniel gave a very good customer service and was always available to help when needed. Toni also was of great help when needed. However, Leaders partner solicitors were not so good, and will not use them again. Solicitors; Lifetime Legal who are the first contact and farm out the conveyancing work were caring and helpful, but the actual solicitors provided we not so good. The first one did not respond despite progressing many times , so we changed to another one. The next solicitor got the job done, but left so much to be desired when compared to various previous solicitors we have used.

Leaders are the best estate agents in Evesham, but pick your own solicitor is my tip.

21 de junho de 2024
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Stephen

Thank you for the feedback for Toni and Daniel ,also for making us aware regarding the Issue you faced with the solicitor.

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Daniel visited us to give the valuation…

Daniel visited us to give the valuation for our property which he carried out in a competent and friendly way giving information on the property market and advice on the property we had an interest in.
On his second visit he collected the information required in a competent manner and carried out the Photography to show the property at it's best.
Good experience so far.

12 de junho de 2024
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Edward Robson

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Great experience

Great experience. Professional, knowledgeable and enthusiastic. Out of 4 agents who came to value my property, Daniel stood out by far. Would highly recommend to anyone who wants to sell their property.

13 de maio de 2024
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Lidice

Thank you for your comments its great to hear Daniel did such an excellent job with the sale of your property, we will pass your comments on to Daniel. We really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Toni fabulous communication …

Toni was fantastic always friendly polite keeping us up to date with developments all though the process

8 de maio de 2024
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Liz,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Leading the way past the competition.

We have been dealing with Daniel from Leaders and it was his enthusiasm coupled with his local knowledge and experience that led us to go with him. He spent the time to understand what we wanted and needed from an estate agent and what our priorities and motivations were. He quickly built a rapport with us and made us feel that we could trust him. All of the functional elements of the job were there and the numbers backed up our feelings about him. Ultimately I am pleased with the choice we made and am likely to use him again in the future.

12 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Would not recommend

Recently sold through Leaders, would not recommend at all. First thing red flag was the fee being quoted one thing and then suddenly had gone up when we went to sign the contracts. Second thing was we didn't receive a for sale board outside our property - so no one knew we were selling and it didn't generate more interest.
Getting closer to completion day, we were told our moving manager had changed - couldn't get hold of the new contact or old. Then told we were too far into the process and should stick with the old moving manager who had by this time gone on annual leave for 2 weeks!
On completion day no one contacted us to tell us the next steps - we didn't even know if a representative for the agents were coming to meet the buyer or where to leave keys! The buyer ended up outside our house asking if they could come in yet! No one had communicated anything. We ended up taking the keys to the Evesham office as we were told by our solicitor NOT to leave them in the property for security reasons, no one in the Evesham office even knew who we were or that we had even completed. No follow up calls, no aftercare whatsoever. We had to leave a note for our buyer to say how things worked and which switch controlled what etc. Overall, would not recommend and wish we had sold through someone else. You don't sell houses often and we wish we had given someone else a chance!

15 de maio de 2023
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Luke,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards, Customer Care Team

Classificada 5 em 5 estrelas

Selling your house

I tlreally like the honesty of the estate agent Dan and his helpfulness and understanding of our situation.

9 de março de 2023
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Dan from Evesham Leaders was very…

Dan from Evesham Leaders was very helpful and lovely to talk to. He made the process very easy.

6 de março de 2023
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Karen

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Great value for money

Went with Leaders as they seemed to be giving me the best deal (mainly price percentage to sell),
Great service overall & very friendly manager & staff.

20 de agosto de 2022
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Pete,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Classificada 5 em 5 estrelas

Very professional

Excellent service from start to finish

12 de maio de 2022
Opinião espontânea
logótipo da Leaders  - Evesham

Resposta da Leaders - Evesham

Dear Adam,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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