Leaders - Fareham Opiniões 

110
•
TrustScore: 4.5 em 5

4,7

7 Westquay House 20 West Street, PO16 0LG Fareham, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Eloise a senior property manager at Fareham has since she started been professional and helpful whilst going the extra mile to make sure that any issues with the property are resolved in a timel... Ver mais

Classificada 5 em 5 estrelas

From the beginning of looking into renting my property out, getting the property ready and finding tenants, Leaders have been amazing. Dan gave me all the information I needed to make an informed deci... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been using Leaders to rent out my property for around 8 years and during that time I have been nothing but impressed with their efficiency, approachability and overall helpfulness. When my tena... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been using Leaders, Fareham, to find tenants for us since 2007. They are so efficient and helpful that I can't fault them, so I have now engaged them to fully manage our properties. Many tha... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Imobiliária
  2. também em
  3. Agência de arrendamento imobiliário
  4. Agrimensor imobiliário
  5. Avaliador imobiliário
  6. Investimento em propriedades

Sobre Leaders - Fareham

Escrito pela empresa

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
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Your local property experts

Escrito pela empresa

Whether you are looking to sell or let your home, our teams are on hand to help.

Informações de contacto

  • 7 Westquay House 20 West Street, PO16 0LG, Fareham, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(110)

2517 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We would not use any other Agents!!!

We have been using Leaders, Fareham, to find tenants for us since 2007. They are so efficient and helpful that I can't fault them, so I have now engaged them to fully manage our properties. Many thanks to Emily for all her help on finding our newest tenant, carrying out the viewings and keeping me informed of potential tenants, very professional! Also many thanks to Eloise for all her management skills!

28 de outubro de 2022
Opinião espontânea
logótipo da Leaders  - Fareham

Resposta da Leaders - Fareham

Sue, thank you for your kind words. We have worked together for many years and appreciate your trust and custom. It's always great to read such wonderful comments and really makes our day. Thank you so much again for your feedback! We hope you have a great day!

Classificada 5 em 5 estrelas

By far, Leaders are superior to others in the area in all aspects

Prior to starting our house buying journey with Leaders, we had been part of three other housing chains with three different estate agents. By far, Leaders (our fourth) are superior to others in the area in all aspects. Jessica was our point of contact, and quite frankly, I have not met a more approachable and understanding estate agent. She showed us multiple houses and helped us land the one we wanted. Jessica and the team were always on hand to calm the nerves and were very quick to respond to any queries. I would have no concerns over recommending Leaders fully based on my experience and cannot thank them enough for holding our hand through an incredibly stressful journey.

21 de novembro de 2022
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logótipo da Leaders  - Fareham

Resposta da Leaders - Fareham

Matt 父 Milsom, we are so happy to read such a great review about Leaders Estate Agents Fareham! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Leaders Estate Agents Fareham!

Classificada 5 em 5 estrelas

Highly recomend!

My partner and i are rented our first home, our estate agent Emily B couldn't have been more helpful, she answered all of our questions and the process was very smooth. We highly recommend leaders and defiently recommend going to Emily.
Thank you for your help 🙂

28 de outubro de 2022
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logótipo da Leaders  - Fareham

Resposta da Leaders - Fareham

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

My son was helped recently by Emily…

My son was helped recently by Emily Brooks at the Fareham branch whilst I acted as guarantor. My son was nervous as it was his very first rental and didn’t know what to expect but Emily put him at ease and he told me how very friendly and helpful she’d been every time he had a question - he didn’t feel he was ever being a nuisance!
She was very friendly and polite in all her communication with me too. Thank you Emily :)

17 de outubro de 2022
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logótipo da Leaders  - Fareham

Resposta da Leaders - Fareham

Susan Solly, we are glad we could help! We hope to be of service to you again in the future.
Best wishes,
Leaders Estate Agents Fareham

Classificada 5 em 5 estrelas

Emily was a star, well done

Emily was a delight to work with from day 1. The rental property came available, and having informed me about it, arranged a viewing, and showed me around the flat with the current tenant. Having decided i wanted the flat, the process she put in place was flawless, even with the change of date i negotiated at the last minute. I was very impressed by her enthusiasm and professionalism. I think the only thing she forgot was to tell me to take my passport to the office, but i did not mind the 10 mile round trip on my bike - exercise is good for you!!.

12 de agosto de 2022
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logótipo da Leaders  - Fareham

Resposta da Leaders - Fareham

Dear Phil

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Letting is easy with great Staff

Letting through leaders in Fareham was really easy and they've continued to provide great service since I moved in and have gotten settled. In particular Emily did a great job getting everything set up for me, talking to the landlord to make sure the contract worked for me and overall being extremely easy to get hold off when I needed answers to questions. I'd highly recommend both her and leaders for letting.

22 de setembro de 2022
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logótipo da Leaders  - Fareham

Resposta da Leaders - Fareham

Dear Luke

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Very efficient team selling house

Megan Jones, Val Child and Jessica Seth are an excellent team. They covered for each other during holidays etc and ensured that the process of selling a house was seamless. The house was correctly priced and viewings were efficient, getting an offer quite quickly. They also assisted with the usual Q&A between solicitors, ensuring that the completion was expedited. About 2xmonths from start to completion. Great Job! Thanks ladies.

12 de setembro de 2022
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logótipo da Leaders  - Fareham

Resposta da Leaders - Fareham

Dear Linda

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Emily has been great right from the…

Emily has been great right from the start of our rental process. Quick to respond, excellent communication and extremely knowledgeable, it’s been a pleasure to have Emily help us find a rental property.

16 de agosto de 2022
Opinião espontânea
logótipo da Leaders  - Fareham

Resposta da Leaders - Fareham

Dear Michelle,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 1 em 5 estrelas

Waste of time!!!!

They do not answer the phone they triage calls so you can never get hold of anyone. Total Time wasters went to look at a property the estate agent was useless the property was filthy dirty basically showed my self around When i asked questions got vague answers even after this because of my situation i put a offer in. He emailed me the next day to say he had spoken to Landlord had promised to give him a decision by close of play and he would phone me in the afternoon to give me an update. Did not phone me at all i called left a message to ring me nothing. Emailed the next day because i had still not heard anything
He emailed the day after saying that landlord had decided to go with another offer total waste of time. Probably done me Favor as looking at some of these reviews on here disgusting.

19 de dezembro de 2021
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logótipo da Leaders  - Fareham

Resposta da Leaders - Fareham

Dear Craig Flook,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

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