Leaders - Oakham Opiniões 

8
•
TrustScore: 2.5 em 5

2,3

20 Church Street, LE15 6AA Oakham, GB

•

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Still waiting for a response! LRG head office don’t respond, Osprey at Oakham don’t respond. Don’t bury your heads I am not going away. You owe me money and I want it. I’ve done the work so pay up.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommended.Lovely friendly staff supper helpful with my enquiries will definitely use again in future thank you.

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic service as always, fast and efficient made the whole process a breeze. Highly recommend, great team

A empresa respondeu

Classificada 5 em 5 estrelas

What a fantastic job from start to finish. Angus went the extra mile.

A empresa respondeu


Informações sobre a empresa

  1. Imobiliária
  2. também em
  3. Agência de arrendamento imobiliário
  4. Agrimensor imobiliário
  5. Avaliador imobiliário
  6. Investimento em propriedades

Sobre Leaders - Oakham

Escrito pela empresa

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Escrito pela empresa

Whether you are looking to sell or let your home, our teams are on hand to help.

Informações de contacto

  • 20 Church Street, LE15 6AA, Oakham, Reino Unido

2,3

Mau

TrustScore: 2.5 em 5

8 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 95% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(8)

2504 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Still waiting for a response

Still waiting for a response! LRG head office don’t respond, Osprey at Oakham don’t respond. Don’t bury your heads I am not going away. You owe me money and I want it. I’ve done the work so pay up.
If your a landlord check to see how much they add to tradesman invoices, or better still go to one of the various trade sites and do it direct and save money. All LRG/Osprey want is your cash for doing nothing …
If your a tradesman think twice .. unless you don’t mind not being paid, make sure your invoices are addressed to the agent and show the agents fee on it. If they alter the invoice to make it look like it’s what you are charging they are acting fraudulently so inform trading standards.

14 de agosto de 2026
Opinião espontânea
logótipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear King Richard,

We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.

Best regards, Customer Care Team

Classificada 1 em 5 estrelas

Avoid like the plague!

If I could rate as zero, I would.

Absolute shambles of a letting agency.

No interest in tenant's needs, they consistently ignore or play down your requests for work and take landlord's side in everything. They tell outright lies, so if you're ever unlucky enough to rent through them, back up every single conversation in writing.

Been waiting 4 months now for a return of banned fees they took. Nobody gets back to you. Ever!

Boiler's had a condemned sticker on for 3 years - they won't do anything about it and insist it's 'only advisory.

Promised to support us trying to find a new home after a no fault eviction - received no help or call backs when properties came up, when they promised they'd let us know.

8 years of being refused permission to decorate or recarpet, only for permission to be magically granted after we'd received the Section 21 eviction notice.

They closed the Oakham branch we were with and never even bothered to tell us! Found out Stamford have taken over our property management through sheer luck.

Avoid at all costs is my advice.

31 de janeiro de 2023
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logótipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Becks Hoyles,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Classificada 1 em 5 estrelas

They entered our property to show it…

They entered our property to show it without permission. Conned my 70 year old mother into the ‘cheap’ no deposit option…. Aggressive when dealing with customers.

1 de agosto de 2022
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logótipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Ben

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Classificada 1 em 5 estrelas

Worst estate agents I've ever had the…

Worst estate agents I've ever had the displeasure of dealing with. If you want to rent a property in Oakham or near DO NOT use these. I cannot fathom how this particular estate agents has any custom. They lie about fees and completely ignore emails and any kind of communication. I wish I could give any positive feedback, there was one lady in Stamford who seemed somewhat helpful.

1 de setembro de 2022
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logótipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Charlotte Howlett,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Classificada 5 em 5 estrelas

Fantastic service as always

Fantastic service as always, fast and efficient made the whole process a breeze. Highly recommend, great team

20 de maio de 2022
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logótipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Rosie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Classificada 5 em 5 estrelas

Highly recommended.Lovely friendly…

Highly recommended.Lovely friendly staff supper helpful with my enquiries will definitely use again in future thank you.

3 de março de 2022
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logótipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Mr Milner,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

What a fantastic job from start to…

What a fantastic job from start to finish. Angus went the extra mile.

23 de fevereiro de 2022
Opinião espontânea
logótipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Adam,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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