Yet another company that won't permit truthful reviews as to their dreadful offering to be added to their website. Avoid their rip-off plants at all costs. You'll be highly embarrassed if you send a g... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Yet another company that won't permit truthful reviews as to their dreadful offering to be added to their website. Avoid their rip-off plants at all costs. You'll be highly embarrassed if you send a g... Ver mais
A empresa respondeu
This is the second plant I have ordered from Leaf Envy and the quality of both the product and the service is great and I would highly recommend. The plants I have ordered have been delivered quickly... Ver mais
I wanted to buy a Sansierva or mother in laws tongue plants already had the pleated variety but wanted the more beautiful yellow and green striped variety. I am delighted with them only problem I n... Ver mais
I recently ordered three plants from Leaf Envy, and I couldn’t be happier! All of them arrived quickly, beautifully packaged, and in perfect condition — honestly healthier than any I’ve ever bought fr... Ver mais
We are the destination for plant collectors, plant stylists & plant enthusiasts. Our premium quality products are created for the interior-design obsessed. We help you go from plant newbie to plant fanatic. We are designed to transform lives through nature. Indoor plants, pots & accessories delivered nationwide.
London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered 3 plants which came well package. A large cactus, a medium monstera and another small plant which was on offer. Mild bit of soil spillage in transit but otherwise items received well and appear to be healthy plants.
Plants arrived on day by prior arrangement,alive & well
Excellent range of plants
Great competitive price
Healthy plant
Came on time in Excellent packaging
onestly not as expectation. shipping was late and the monstera I ordered was not like in the picture. They can definitely improve
Quick service. Really pleased with the quality of our plant. It looks amazing, will use again.
Love my new monstera plant 🪴 came well packaged and in great condition! I also ordered 2 more plants and I’m very happy overall. Will definitely be ordering more.
10/10 fast delivery and you can pick a day to be delivered!! 👌
The palm plant arrived in good time and was well packaged.
It was very healthy and size as described.
Was a very competitive price compared to same plant on different sites
Great communication, arrived on the day I requested it and the plant and the pot look great
Great after sales. Had issues with first plant but a quick response and turnaround for a replacement was offered which was delivered with care and in quality condition.
Unfortunately the plant I ordered wasn't in stock anymore but their customer service rep was very helpful and managed to get me sorted with a replacement super quickly!
Beautiful healthy substantial plants, arrived quickly with accompanying pots. Very pleased with my order, can recommend.
Amazing the best freshest healthy plants I've ever seen Amazing thank you so much
Terrible service , suprise gift failed to arrive when I had paid for a specific date , still failed to arrive following day …
Still trying to get refund a week later , no response to four emails
Very disappointing !!
Placed and order and paid for next day delivery. Provided full address and my mobile number. Order has failed to arrive twice with no calls to me from the courier to let me know of any difficulty delivering. Have contacted the company via email and Instagram multiple times with no response. Tried to call their customer service line and it just rings out.
No answer as to whether I will get a refund for failed next day delivery, when they will deliver or what the solution is if all the plants arrive dead. It has now been 6 days since the original planned delivery date with no word from Leaf Envy.
Read the reviews before dealing with this customer as they are absolutely dreadful. Avoid at all costs.
I spent £130 on a kentia palm to be delivered next day. It arrived a day late (I had contacted them to chase delivery and that was ignored).
The plant arrived and its absolutely pathetic. I ordered the tallest plant and with the exception of one of the branches the plant is nowhere near the height that was advertised. It arrived half dead, dried leafs and the soil is completely crap.
I’ve emailed twice and messages on instagram. There’s been zero response.
I will continue to chase and will then chase my credit card company and speak to an ombudsman.
I’ve always used patch plants and they are far far superior in every capacity. Should have stayed with them.
This is an awful company. I had over £1500 of credit via a gift card.
Every order from July last year was cancelled without explanation.
I reached out a number of times enquiring about possible issues within the business. I was ignored every time.
I realise times have been difficult for small businesses recently and was willing to forgo the he substantial balance. (I had won a competition and had received a number of products already)
The issue I have is the lack of customer service and the complete absence of any communication.
Really unhappy. Ordered 3 pots, and 2 arrived smashed. They sent two new ones, and one arrived smashed. Have chased for a refund for over 3 weeks now, and have heard nothing, no reply to my emails. Very disappointing as i used them before and found the plants and pots lovely.
Placed 3 orders one after the other, each with a personal message. All orders received the SAME message, two were delivered on the wrong day and one of the plants arrived in a broken unusable pot. I wrote to LeafEnvy straight away, have now chased up 3 times and got no response. Resorting to this so that they might perhaps react this time. Appalling lack of customer care.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.