I’ve shopped Leau for years and they still get it right. A couple of weeks ago I picked up a dress on sale, wore it in Vegas, and felt like the best-dressed person in the room — elegant, not loud. Th... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I’ve shopped Leau for years and they still get it right. A couple of weeks ago I picked up a dress on sale, wore it in Vegas, and felt like the best-dressed person in the room — elegant, not loud. Th... Ver mais
A empresa respondeu
Ladies, I would think twice before thinking of ordering from this brand. It's incredibly ironic the tags of their clothing say 'Made to Last' when the items are 100% polyester, my mistake for not chec... Ver mais
A empresa respondeu
I recently discovered Leau and I’m seriously impressed. The quality stands out right away, everything feels thoughtfully made, with great attention to detail and fabrics that feel elevated. The over... Ver mais
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It’s a scam. They intentionally don’t refund you and hope you forget about it. I had to reach out to THEM three times to know when I’m going to get a refund and the first time, they actually give you... Ver mais
A empresa respondeu
LEAU is a Los Angeles-based womenswear brand redefining luxury with investment fashion. Known for our form-fitting silhouettes & signature corsets for the ultimate modern capsule wardrobe.
719 S Los Angeles St #708, 90014, Los Angeles, Estados Unidos da América
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 92% das suas opiniões negativas
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Very cute clothes and great customer service! Can’t wait to get more high quality clothes.

Resposta da LEAU
Ordered a corset and a dress for my girlfriend and she was sooo happy 😍 She absolutely loved them and looked amazing in both. The quality and fit were perfect—definitely going to be getting one for my mom as well!

Resposta da LEAU
Obsessed with all of my new dresses from Leau! They all fit so perfect and flatter my curves to look their absolute best. I wore the Mira mesh corset dress in red on my birthday and got so many compliments. The quality of the material was even better than I expected too. Shipping was fast! Can't wait to wear the belle bustier midi dress on New Year's Eve!

Resposta da LEAU
I had such a great experience shopping at Leau. The clothing is beautiful, high quality, and clearly made with a lot of care and attention to detail. Everything fits perfectly and feels amazing to wear. The ordering process was easy, delivery was quick, and the packaging was really nice too. You can tell this brand genuinely cares about its customers. I’ll definitely be shopping here again and would highly recommend Leau to anyone looking for stylish, well-made pieces.

Resposta da LEAU
I am extremely unhappy with LEAU and their return policy. I should have gotten a refund or even an email when my return was processed, I was supposed to get a gift card apparently instead of a refund because I selected it in their “portal” which I hadn’t looked into even once which I was unaware of was the case or I would not have bought the dress to begin with. But there was not specifications about that and I was confused and unhappy. Requested a full refund because that was super misleading and unclear. Awful customer service, if you want a straightforward policy about returns, store credit etc. do not shop here online or be okay with just loosing money. Update: they still haven’t given me my money back. I feel pretty hopeless and truly can’t believe that a business that wants to be for women is making me have a perception of them like this. Not even able to use the store credit because the reason I returned a dress is because the sizing doesn’t even remotely work for me and my body. So just 250 dollars I just can’t get back. A really discouraging experience, very scammy and misleading return/store credit policy. Still wouldn’t shop here.

Resposta da LEAU
When I buy clothes, I wanna make sure I’m buying pieces that can kind of fit in a capsule wardrobe. So high-quality and doesn’t go out of style. I’d truly really feel like this brand embodies that to a T.

Resposta da LEAU
Very nice customer service that answers fast and helps you!

Resposta da LEAU
Absolutely love their corsets and dresses. So flattering and amazing quality

Resposta da LEAU
Editing to add: Their response to this review (below) says that they want to make this right and find a solution that works for me. When I replied via email to ask what they propose, they did not respond, even after follow ups. I've now escalated this with my credit card company.
I’m a bride and ordered a dress for my engagement photos. At checkout, an auto-generated “WELCOME” discount was applied — I didn’t add it myself. Nowhere did it say this would make my $300 purchase non-refundable. That restriction is buried in the return policy and was never disclosed during checkout OR during the return process. When I returned the dress, I was even allowed to select “refund,” but then was issued store credit instead.
I’ve seen other reviewers receive full refunds in this exact situation, yet I’m stuck with store credit and their customer service has been extremely unhelpful. It feels predatory to automatically apply a discount that quietly turns a purchase into a final sale. Extremely disappointing and not a transparent or customer-friendly practice.

Resposta da LEAU
I had questions about bridal dresses for my daughter’s upcoming wedding and customer service was very helpful. Responded quickly and recommended some options. Nice team.

Resposta da LEAU
Love the brand! Such cool pieces!! Can’t recommend enough

Resposta da LEAU
I had a great experience ordering with LEAU! Unfortunately i had to make a return only because the color of the top i got didn’t look well with my skin tone. Besides that, the return experience was very smooth and easy to understand! I plan on continuing to order from them!

Resposta da LEAU
Ordered a dress for my engagement pictures dress is amazing quality but unfortunately was too small so ended up buying in the size up & returning the original. Customer service was excellent and very quick to respond - will definitely be purchasing from Leau again!

Resposta da LEAU
They were very kind and reassuring while I was waiting for an order to come in for an event that I had and sending me updated while I was waiting for it to arrive

Resposta da LEAU
I have been buying this brand recently and I am glad i did! The dresses are unique and the fit is beautiful . I am going to buy more for sure

Resposta da LEAU
I purchased my engagement party dress from Leau, it was perfect. It fit like a glove and the quality was great. For a white dress it’s hard to get something that is not see through, this dress was double lined and not see through at all. I got so many compliments that night!

Resposta da LEAU
It was my first time ordering from this specific brand and I found out about it from Nordstrom. The first thing I noticed from my dress was the thick luxurious quality. It flattered me alot and I received many products. I will definitely be ordering new styles. Thank you Leau, Elena.

Resposta da LEAU
Extremely misleading shipping time. This is a low-quality, fast-fashion drop shipping company. Says 5-7 business days for it to ship from their warehouse in the US. In reality they wait for the Chinese manufacturer to produce and send to them first before shipping from their warehouse in the US. Needed my purchase in 8 days for a party. 8 days passed with zero updates. Emailed company and was told they will not cancel an order once placed. Received the shirt nearly a month after order. Now trying to return and cancel. The real rub is that they could just cancel the order because it’s runnin through their hands before it ever gets sent to the customer in the US. This is classic online garbage sludge. Playing the odds that the lazy American won’t bother to return it. Trash brand.

Resposta da LEAU
LEAU Customer Support was amazing!!! Went above and beyond to make sure I received my order on time. I can’t wait to feel like a princess for my birthday.
I will definitely be a return customer ❤️

Resposta da LEAU
I bought the Ramona Contrast Corset Babydoll Mini Dress in black for my birthday. It was PERFECT! High quality craftsmanship and fabric! I got so many compliments on this dress. so happy and worth the price

Resposta da LEAU
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