Black Sheep Coffee Opiniões 1625

TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

After hearing others rave about the Revival beans, I ordered some but was disappointed to find they were roasted 5 months ago with an expiry date of January 2027. I thought they were freshly roasted... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We stopped for Coffee this afternoon, at Northlights, and I struggled to get access on line for ordering on the App. My initial frustration was allayed by staff member Ruby who patiently took me thro’... Ver mais

Classificada 5 em 5 estrelas

The coffee is always delicious. Especially the Black Sheep in Bishopsgate is amazing! I always feel welcome and the service is quick. All the staff are always smiling :) Thank you so much! You... Ver mais

Classificada 3 em 5 estrelas

we went in as a party of 3 after work around 5:15, for a change, as we usually go to Starbucks in Colne. The server who took our order, really did not look as though she wanted to be there, she took... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de café
  2. Café
  3. Torrefação de café
  4. Coffee Shop
  5. Grossista de café

Escrito pela empresa

Serving the first specialty grade Robusta beans on the market, Black Sheep Coffee are proud to be innovators in the coffee industry. With cafes, kiosks and cocktail bars across the globe, come and soak up the vibe and enjoy the perfect cup.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 79% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Dreadful

Dreadful - Battersea - Ordered a bocon roll - nice and full and plump in the picture £5 - not bad i thought - only to be served a bun fresh out of a microwave! with half a piece of bacon in it not even a full rasher!! Coffee mediocre too....Avoid there are much better independent ones nearby....

22 de fevereiro de 2026
Opinião espontânea
logótipo da Black Sheep Coffee

Resposta da Black Sheep Coffee

Hi, 
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Classificada 1 em 5 estrelas

If I could a 0 I would

If I could a 0 I would! This coffee should come with a warning. I am a big coffee drinker but I have finally put together 3 occasions where I have been violently ill, the first time resulting in a hospital admission, as a healthy person the common denominator is consumption of this coffee less than 1 hour before. I have since read that the beans used contain double the caffeine of other coffee chains, this and its potential side effects should be listed. Nothing has ever made been as violently sick as your coffee.

5 de fevereiro de 2026
Opinião espontânea
logótipo da Black Sheep Coffee

Resposta da Black Sheep Coffee

Hi, 
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Classificada 5 em 5 estrelas

Blue Volcano Fix

I've been getting my blue volcano fix here every chance that I get. Love the coffee here so much and Urvisha and Martina are really quick and friendly first thing in the morning. Great start to my day

23 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great coffee

First had this coffee in London and have been hooked ever since on it, now it is all I drink at home

12 de fevereiro de 2026
Classificada 1 em 5 estrelas

No signage, no service

No signage, no service. Terrible!

Walked into the branch at Wembley Park and there was nothing to indicate that customers had to order via the tablets.

There was no acknowledgement or greeting either from the useless staff behind the counter who were running around like headless chickens. One person asked but didn't even point me in the right direction. Terrible.

One customer who was waiting and in the same position left unimpressed.

Clocked on after a few minutes from the non existent service that there must be another way to order and that's when I saw the tablets after looking around. Again, no signage and plus no paper tissues provided either.

All round terrible and a rip off too. Won't be using BSC again.

15 de fevereiro de 2026
Opinião espontânea
logótipo da Black Sheep Coffee

Resposta da Black Sheep Coffee

Hi,
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Classificada 5 em 5 estrelas

Walked in lovely atmosphere

Walked in lovely atmosphere, I was then greeted with a high tech screen with loads of choices to chose from. I choice a latte when I first came here it was not very nice however I thought I would give it another shot and it was beautiful. I would recommend this up coming coffee shop as it as loads of options and staff are really friendly and open to help 👍😄

4 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Touchscreen ordering a nightmare

I’ve used a number of their branches and their touchscreen ordering is a nightmare. I thought this stuff was supposed to make the consumer experience easier? On the most recent visit, I had to abandon my attempt because it was so convoluted. By all means let customers order electronically if they wish but face-to-face should be available too.

12 de fevereiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Fast delivery

Fast delivery. Thank you.
I was however disappointed with the coffee - Blue Mountain. Making it using a cafetiere I found it too delicate in taste and lacking the 'bite' I look for.

19 de janeiro de 2026

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