Leeds Private Hospital Opiniões 

Very disappointing Rhinoplasty consultation experience today.
I booked a consultation with the surgeon at Leeds Private Hospital online and paid £250 for the appointment. The website gave me three options: a free telephone consultation with the practice manager, a free face-to-face consultation with the practice manager, or a £250 consultation with the surgeon. I specifically chose and paid for the £250 surgeon consultation.
My appointment was booked for 12:30pm. I arrived on time, completed the consultation form provided by reception and returned it promptly. I was then left waiting until well after 1pm. I appreciate that appointments can sometimes run late, but patients also have their own commitments and cannot always wait indefinitely.
When I was eventually taken into a consultation room, I was surprised to find that the person meeting me was not the surgeon. She apologised for being late but did not introduce herself or explain her role. I immediately explained that I had booked specifically to see the surgeon. I was told that the surgeon would see me afterwards, but that never happened.
She asked what I was unhappy with about my nose, so I explained my concerns and showed her a photograph of the type of result I was hoping for. She told me this was not achievable because I have thick skin. She then explained what she believed I would need and, when I asked about the cost, gave me a price of £12,000.
What I found particularly upsetting was the way the conversation came across. I was left with the impression that I would somehow be wasting the surgeon's time and that, because I did not currently have the full £12,000 available, it was not considered worthwhile for me to see him. While this may not have been said to me in those exact words, that was very much how the conversation and overall experience made me feel.
I contacted Leeds Private Hospital afterwards to explain how unhappy I was. I specifically raised the fact that the website did not make it clear that I would first be seeing someone other than the surgeon. I asked who the person was, as she had never introduced herself or explained her position, and I was told that she was the practice manager.
This was particularly frustrating because I had deliberately chosen the £250 surgeon consultation rather than either of the free practice manager consultations. Ultimately, I paid £250 to see a surgeon and never saw the surgeon at all.
To be fair, the reception member I spoke to was apologetic, and I cannot fault the reception staff. I would also like to mention Lola, who took my photographs and morphed the images, as she was pleasant and professional.
I was subsequently told that my £250 consultation fee would be refunded, although the refund is currently still pending.
There was also another issue that I found extremely concerning. When I received the consultation paperwork by email, it stated: "Proposed surgery date: 2 October 2026." I had never agreed to this date. I had only attended a consultation and had not agreed to proceed with surgery. I also do not currently have the full amount available, so I certainly had not agreed to a surgery date.
Overall, I paid £250 specifically for a consultation with the surgeon and did not receive the service I had booked and paid for. I left feeling very disappointed and uncomfortable about the way the appointment was handled.
I hope the hospital reviews how these appointments are presented to patients, particularly making it completely clear who the patient will actually be seeing, what the £250 consultation includes, and ensuring that proposed surgery dates are not recorded without the patient's agreement.
Based on my experience today, I cannot recommend this service and therefore I am leaving 1 star.

I am now 2 weeks post-op from my rhinoplasty with Dr Fas Arshad and I have no regrets whatsoever. I picked the best rhinoplasty surgeon who is surrounded by brilliant medical professionals at Leeds Private Hospital.

I am absolutely over the moon with my results. Dr Arshad listened to everything I wanted to change and he achieved those changes for me. Keeping in mind it has only been 2 weeks, so there is still swelling, but even with the swelling I can already tell he has done everything I wanted. I didn't just have a little change either, it was a whole reshape, and I couldn't be happier with how it is looking already.

The hospital itself is lovely, very clean, and all of the staff are so welcoming and caring.

Sommiya, the Hospital Director, is just lovely and has the warmest, kindest personality. She really put me at ease and answered every question I had. Even now, she is still there to answer any questions that come up, at any time of day, which has been so reassuring.

The anaesthetist, Dr Hythem Shoeib, was amazing. His voice was the last voice I heard before going under and the first voice I heard when I came back around. He has such a lovely bedside manner and made me feel completely at ease.

My post-op nurse, Dimple, was delightful. She is such a sweet nurse and I'm pretty sure I was being a bit of a pain while the anaesthetic was still hanging on, so she was clearly very patient with me! She looked after me so well and was also the nurse who took my cast off after one week.

Scarlet was one of the nurses with me in theatre and I remember her being so sweet while getting me ready and when I was waking back up. She also took my stitches and splints out after 2 weeks and was so gentle and caring throughout.

From the surgeon to the hospital and the whole team who looked after me, I honestly couldn't have asked for a better experience. I'm only 2 weeks into my recovery, but I am already so happy with my results and so glad I chose Dr Fas Arshad and Leeds Private Hospital.

My daughter needed complex revision rhinoplasty after an earlier NHS septorhinoplasty went wrong a procedure very few surgeons in the UK undertake. After lots of research and speaking to many patients, we chose Dr Fas Arshad.

Every recommendation was 100% true: meticulous surgical planning, wonderful bedside manner, thorough aftercare, and a truly patient-centred team. Two weeks post‑op and the result is fantastic better than we ever hoped for. We are so deeply grateful to Dr Arshad and every single member of staff. Exceptional care from start to finish.

Embarking on a surgical procedure is always rather daunting, when it is on your face even more so.
I should not have worried, at Leeds Private Hospital I had amazing care from start to finish. Patient experience is so important to the whole team.
I had lots of opportunities to speak with the surgeon, the manager, the nurses and anaesthetists beforehand, they could not have been more caring, I did not feel rushed.
The day of the surgery was well thought out with extreme kindness and consideration shown to me.
I stayed in for one night where I had one to one nursing, the surgeon was on hand if required, I had total confidence in the whole organisation.
The aftercare has been fantastic, from having my wounds dressed to having my hair washed, regular checks by the hospital manager and the surgeon.
I can certainly recommend the hospital and all of the staff. If you are thinking of having a procedure of this kind, Leeds Private Hospital is the place to go. People travel from all over the country . I can understand why.
Excellent work! excellent care!

If you are considering cosmetic/plastic surgery then Leeds Private Hospital is where you need to go. I can highly recommend Dr Fas Arshad and all his amazing team. I recently had some surgery and was extremely impressed with my care and outcome of the surgery. I am extremely happy with the results and cannot recommend them enough. From my initial consultation to the final appointment I have been treated with care and professionalism. I will not hesitate to recommend them and will definitely consider further surgery in the future. Thank you so much 😊

I was there for the fore head reduction, I was feeling very low confident for this but the doctor are understand my issue and the whole process for success and now i feeling very much better and i highly recommend this clinic.

Absolutely thrilled with my brow lift results! The staff was incredibly professional, and the recovery was easier than expacted. I look years younger but still completely natural. Highly recommend!

I had a great experience with my rhinoplasty surgery. The doctor understood exactly what i wanted and the result look very natural. The staff was supportive throughout the process. Highly recommended!

Avoid this place!!

I attended a consultation for a facelift and unfortunately my experience from start to finish was extremely disappointing and unprofessional.

To begin with, my consultation appointment was double booked and running an hour late. In hindsight, this should have been a warning sign. Despite this, I proceeded and scheduled my surgery for the following week.

Four days prior to surgery, I still had not received any pre-operative information. I had to chase the clinic myself, only to be told there was an emergency appointment and my surgery had been cancelled. I was then offered surgery the very next day — which was completely unrealistic and unreasonable at such short notice. After further back and forth, I was eventually offered a Saturday slot that same week, which I accepted and rearranged work and family commitments to accommodate.

On the Thursday evening before surgery, I received a message saying my original Friday appointment could now go ahead. By that point, my partner and I had already reorganised our schedules, so I declined. I also had to chase up my pre-op information yet again the day before surgery.

At 8pm the evening before my confirmed surgery date, I received an email from someone in finance stating that my procedure would not go ahead because payment had not been made. At no point between my consultation and surgery date had I been asked to make payment or informed of any deadline. This was the first I had heard of it. I contacted the practice manager seeking help, only to be passed off to a nurse to reiterate that the surgery would not proceed.

The level of disorganisation, poor communication, and complete lack of professionalism is shocking — particularly for a surgical practice where patients place significant trust in the team. The constant chasing, last-minute changes, and cancellation the night before surgery caused unnecessary stress and disruption.

I would strongly urge anyone considering treatment here to think very carefully. My experience was chaotic, dismissive, and deeply disappointing

I took the online consultation from them and I am satisfied. Thank you

I recently had rhinoplasty with Dr Arshad. I did a lot research into finding the right surgeon, after seeing his work especially on social media then meeting him in person I knew I was making the right choice. I can’t recommend him enough. My results are fantastic!

Don’t even think of getting medical treatment here. They treat you like a bag of money that can be squeezed dry.

I don’t wish to disclose all the details of my experience as they are confidential, but no one deserves to be treated the way I was.

In my experience, they don’t genuinely care about your health, unless you are ultra-rich, you will be dismissed and disrespected.

This review is not sponsored by any competitors, and I am not trying to ruin LPH’s reputation. I’m simply telling the truth based on what I went through and warning others to avoid this place. It is not worth it.

UPD I’ve contacted them previously and they ignored my emails with complaints. Naturally I’m not mentioning here all the details of my treatment as they are confidential (!!) and utterly sensitive, as any other medical treatment

I booked an online consultation and was told I would be phoned on WhatsApp. 20 minutes after the agreed time I was still waiting. I sent them a message & emailed & eventually got a reply saying they were very busy......could they rearrange for another time. I advised that I was also very busy which is why I had booked an appointment. I was also very annoyed that they obviously knew they had no intention of keeping the appointment but didnt even inform me, just left me hanging on like a lemon waiting on the call. They apologised and tried to rearrange again but I feel if you treat a potential new client like this right at the start what treatment will I get once I have paid money over. I did not feel happy entrusting my surgery to this company after this which is a shame as the surgeon looks great. He just needs to get his admin staff sorted out so that potential clients are not treated in this way. Based on other reviews this appears to be a pretty common occurrence.

I recently had a Facelift & Neck Lift surgery at Leeds Private Hospital and I’m beyond happy with the results. 🙌

lovely staff
great service
very helpful

Amazing staff super kind and caring and got straight too it!

Everything was perfect staff was very kind and helpful leeds private hospital is a great hospital in leeds

Well looked after and lovely staff, quiet and peaceful and nothing was too much for them. Made me feel reassured about every little detail and answer any questions I had

I cannot recommend this hospital enough! They guided me through what was going to happen from start to finish and everyone was so friendly. I am a very anxious person so I needed more reassurance than the ‘average’ person but that was no bother for Leeds Hospital. Thankyou the team at Leeds Hospital you have made my experience stress free and easier for me to go for another procedure like this!

I had the open septo-rhinoplasty surgery done 4 weeks ago. From my consultation to my surgery day and after care the whole team at Leeds private hospital have been absolutely amazing. This was my first ever surgery and I was extremely anxious and nervous however, the reassurance the staff provide really does put you at ease. The whole team at Leeds private hospital are very kind, professional and caring. I would highly recommend Leeds private hospital for any cosmetic surgery 😊