Legend Footwear Opiniões 

1263
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Unbeatable prices. Super quick delivery. I was a little skeptical when first using this website as the prices looked a little too good to be true (and the website design looks a bit dated lol!) but I'... Ver mais

Classificada 5 em 5 estrelas

I've now bought several pairs of footwear from Legend. Always good quality trainers/boots at excellent prices (often much reduced). Delivery is fast too. One pair of boots came up too small and Le... Ver mais

Classificada 5 em 5 estrelas

Bought some red wing boots from legend footwear. Boots are genuine and exactly as described for a fantastic price. Customer service was quick and helpful. Delivery fast. Returns simple. I will certain... Ver mais

Classificada 3 em 5 estrelas

The shoes themselves are great. However, I noticed the price dropped by £10 just two days after I received the parcel. Since I have worn the shoes, they are no longer eligible for a standard refund/re... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

Legend Footwear is a highly reputable footwear retailer, selling online to throusands of customers worldwide with 30-years of experience in the industry. All brands we sell are of the highest quality, brand new and genuine authentic items. Legend Footwear, a highly reputable worldwide footwear retailer based in London, with the customer at the heart of our business. We strive to ensure each customer interaction is of the highest quality, with experienced experts in each area of the business. We pride ourselves on our dedicated customer support team, who are available 7-days a week to assist with every aspect of your purchase, from placing your order, to delivery and returns. With Free UK delivery and worldwide shipping, it's never been easier to step out in style when shopping with Legend.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1263)

312 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Order was cancelled by vendor without…

Order was cancelled by vendor without any reason... I am not sure if the money will be refunded. The reviews look good, but it is quite possible a scam...I will update this in the next 5-7 days about the refund and if it doesnt happen - will chase with my bank.

Update 17/11/25
Order refund has now been received - I was informed by the vendor that the order was cancelled due to non availability of product - not sure why it was shown online...I have changed my rating to 3 star now

11 de novembro de 2025
Opinião espontânea
logótipo da Legend Footwear

Resposta da Legend Footwear

We’d like to clarify that the order was cancelled due to a technical issue, which caused our stock levels not to update correctly. Unfortunately, this meant we were unable to fulfil the order and had to cancel it.

Please rest assured that this is not a scam — Legend Footwear has been in business for over 30 years, successfully fulfilling hundreds of thousands of orders and earning over 100,000 positive reviews from our valued customers.

The refund was issued on the same day as the cancellation. As per standard banking timelines, it should reflect in the original payment method within 2 working days (depending on the card issuer or bank).

We sincerely apologise for the inconvenience caused and appreciate your understanding.

Classificada 5 em 5 estrelas

Unbeatable prices

Unbeatable prices. Super quick delivery. I was a little skeptical when first using this website as the prices looked a little too good to be true (and the website design looks a bit dated lol!) but I've now used Legend footwear 3 times over the last year or so with flawless service. Ordered 3 pair of Hokas & a pair of Lowa hiking boots for insanely cheap prices compared to anywhere else. Most definitely legit as I own both Hoka & Lowa from licenses sellers & they're identical, excellent quality. Boxes were a little bit damaged, but as expected as the stock must be pretty old now. Will definitely use again & recommend.

5 de novembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Concern Regarding Price Drop (£10) Shortly After Purchase

The shoes themselves are great. However, I noticed the price dropped by £10 just two days after I received the parcel. Since I have worn the shoes, they are no longer eligible for a standard refund/return. Unfortunately, the website does not appear to offer any price adjustment or price protection measures to compensate for the difference.

1 de novembro de 2025
Opinião espontânea
logótipo da Legend Footwear

Resposta da Legend Footwear

Thank you for your feedback. We’re glad to hear that you are happy with the shoes themselves, and we truly appreciate your support.

We completely understand how frustrating it can be to see a price drop shortly after a purchase. However, as a retailer, our prices are subject to change based on various factors such as promotions, stock levels, and market conditions. Unfortunately, we do not offer price adjustments or price protection for past purchases, as this is standard practice across most retailers.

That said, we always strive to provide competitive pricing and the best possible value for our customers. We do appreciate your understanding and hope the shoes continue to serve you well.

If you have any further questions or concerns, feel free to reach out to us.

Classificada 5 em 5 estrelas

Gorgeous authentic in original box…

Gorgeous authentic in original box Birkenstocks I ordered sterling home slippers for winter shearling shoes and one pair oil leather sandals. I couldn’t believe the prices I wondered if they real. But truly the real and I love everything I bought ! I buy more when I need. They posted fast too.

7 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company does not follow European…

This company does not follow European consumer protection laws. Do not buy from them if you live in the EU.

The seller has claimed that the reason they denied a legal warranty claim is that the issue was caused by use and abuse. Well if after wearing boots for six months is reason that they get a hole in them and are no longer waterproof then THATS WHAT THE WARRANTY IS FOR.

8 de novembro de 2025
Opinião espontânea
logótipo da Legend Footwear

Resposta da Legend Footwear

Thank you for your feedback. We take all customer concerns seriously and would like to address comments regarding the European consumer protection laws.



We understand that it can be frustrating when an item does not meet expectations, especially after a period of use. However, after reviewing the issue in question and consulting with the manufacturer, it has been confirmed that the damage to product is due to wear and tear and not a manufacturing defect. As a reseller, we must adhere to the manufacturer's assessment and final decision.



Regarding reference to European consumer law, we want to assure that we always comply with the applicable regulations. However, in cases where a product shows damage resulting from regular use over time, we are unable to offer a refund or replacement, as per the manufacturer's policy and the law.



We regret that we couldn’t meet your expectations on this occasion, and we appreciate your understanding.

Classificada 4 em 5 estrelas

Great service

Great service, very speedy. Best price I could find on the Internet for the shoes I wanted. Ordered two different sizes and just in process of sending a pair back so hopefully as good and speedy as receiving items, hence the four stars

7 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great value

I bought a lovely pair of boots. They arrived quickly and were good value. I would definitely buy from them again.

31 de outubro de 2025
Opinião espontânea

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