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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Josh at Leisureworld sold us our new Elddis Autoquest CV20. There were plenty of different campervans and motorhomes for sale and Josh was very knowledgeable about the different ones and the wait tim... Ver mais

Classificada 5 em 5 estrelas

Spent 2 days looking before ordering a vehicle. Steve Cattle was extremely helpful and patient. He did everything within his power to ensure we got the perfect van for us. All the staff we had conta... Ver mais

Classificada 5 em 5 estrelas

We visited leisure world at catterck to choose a new motorhome, from the very first moment the staff were very attentive, knowledgeable and informative but without being pushy which was nice . A spe... Ver mais

Classificada 4 em 5 estrelas

Karen was great in setting up a recall of awning from the manufacturer last week. I also had a call from her the day before to confirm. Top class service. My only negative comment was the van window a... Ver mais

Informações sobre a empresa

  1. Concessionário de autocaravanas
  2. Agência de aluguer de autocaravanas
  3. Oficina de reparação de autocaravanas
  4. Local de armazenamento de autocaravanas
  5. Loja de produtos para autocaravanas

Escrito pela empresa

Leisure World Group is a caravan and motorhome dealership in Richmond, North Yorkshire. Catterick features a choice of great quality vehicles, with friendly staff on hand to give the very best advice and guidance. Vehicle brands include Adria, Auto-Trail, Buccaneer, Bürstner, Elddis, Coachman, Roller Team, Swift and Xplore. Leisure World has its own extensive accessory & awnings department, and an approved workshop to ensure your caravan or motorhome is well looked after from the moment you buy it. It also boasts a luxury motorhome hire fleet, and a new Cafe - The Terrace.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

509 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 86% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Pioneer/ Josh

Well what can we say Josh is an absolute star ⭐️ ⭐️ ⭐️ he looked after us so well we just called in by chance and ended up buying a pioneer motohome .. everything went well with the purchase !!! they accommodated the dates for us to pic up our van .. Josh went through everything leaving nothing out .. he went far and beyond a sales person.. he's an asset to your company .. we absolutely love our new motohome !!!! thank u so so much for everything Josh and leisure world .. we would recommend this company all day long 👍👍👍👍👍👍 all the best pall Dave & Helen ... aw nearly forgot the restaurant the food is amazing and staff are so so friendly 5⭐️⭐️⭐️⭐️⭐️

20 de setembro de 2025
Opinião espontânea
logótipo da Leisure World Group

Resposta da Leisure World Group

Thank you, Dave & Helen, for such a great review. We’re happy to hear how well Josh looked after you and that you’re loving your new Pioneer motorhome. We’ll be sure to share your feedback with him – he’ll be over the moon! It’s also wonderful that you enjoyed the restaurant. We really appreciate your recommendation and look forward to welcoming you back again soon. Best Wishes, Nick

Classificada 5 em 5 estrelas

Took the caravan in for service today

Took the caravan in for service today. Very friendly reception from Stewart. A thorough service was carried out and some interesting finds from the service engineer. We appreciated the advice given regarding our tyres and found that they can do them much cheaper than we originally paid. Overall reasonably priced service and very friendly and helpful staff. Oh and while you wait the cafe is pretty good too! ⭐️⭐️⭐️⭐️⭐️

24 de setembro de 2025
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Resposta da Leisure World Group

Hi Susan, Thank you for your great feedback. We’re delighted Stewart and the team looked after you so well and that the service was both thorough and helpful. It’s lovely to hear you enjoyed the café too – we look forward to welcoming you again soon. best wishes, Nick.

Classificada 5 em 5 estrelas

Excellent service today

Excellent service today. Driving along the A1 in our motorhome when the engine warning light came on. We were only 3 miles from Catterick Caravans so we headed for there. The van was sorted while we had a coffee and we were on our way again in 30 minutes. Top marks.

24 de setembro de 2025
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Resposta da Leisure World Group

Hi John, Thank you for your kind words. We’re pleased we could get you back on the road so quickly and that you enjoyed a coffee while we sorted your motorhome. Safe travels and we’re always here if you need us again! Best wishes, Nick.

Classificada 5 em 5 estrelas

Friendly staff

Came in just to look around and have a coffee. Spotted a lovely outdoor cushion, Ben found 2 matching ones for me. He was friendly and chatty while I made my purchase. Thanks Ben

28 de agosto de 2025
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logótipo da Leisure World Group

Resposta da Leisure World Group

Hi Gillian, Thank you for your feedback. We’re happy Ben could help you find the cushions and make your visit enjoyable. We’ll be sure to pass on your kind words to him! Best wishes, Nick

Classificada 5 em 5 estrelas

I was sold a couple of folding chairs…

I was sold a couple of folding chairs by Ben ...Great service and great price.
Lovely cafe also

1 de setembro de 2025
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Resposta da Leisure World Group

Hi Derek, thank you for taking the time to leave a review. Happy to hear Ben was able and willing to help you during your visit. I'll make sure he see's this. Best wishes, Nick.

Classificada 5 em 5 estrelas

Absolutely fantastic experience they…

Absolutely fantastic experience they went above and beyond we collected our new motorhome and Josh was fantastic friendly and extremely helpful

19 de setembro de 2025
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Resposta da Leisure World Group

Hi Robert, Thank you for your great feedback. We’re pleased Josh made your motorhome collection such a positive experience – we’ll be sure to pass on your kind words! Best wishes, Nick.

Classificada 5 em 5 estrelas

Very competent hand over by Josh

Very competent hand over by Josh, answered our questions in detail.
Margaret was very efficient in managing the deal. We are so excited and glad we travelled to purchase from leisure world Richmond. Would highly recommend this friendly company.

20 de setembro de 2025
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Resposta da Leisure World Group

Hi Geraldine, Thank you for your kind words. We’re pleased Josh and Margaret made your purchase experience so smooth, and we’re thrilled you’re enjoying your new motorhome. We really appreciate your recommendation and look forward to welcoming you back! Best wishes, Nick.

Classificada 5 em 5 estrelas

Once again a great day…

As the last a great day lot of new Vans and motorhomes at good discounted prices easy to be tempted, if your in the market a great starting point. We came to view the new stuff and pick up some essential accessories for our motorhome got a little more than we expected two new chairs couldn’t walk past at these bargain prices
Plus one or two other bits!! Would have bought new brunner magnetic
Pans but sold out, ended day with pizza beer and coffee
Great day well done

14 de setembro de 2025
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Resposta da Leisure World Group

Thank you for your great feedback. We’re delighted you enjoyed the day, found some great bargains, and had a lovely time in the café! Keep an eye out for our regular offers and events – we look forward to welcoming you back soon, and hopefully next time those Brunner magnetic pans will be in stock! Best wishes, Nick.

Classificada 5 em 5 estrelas

Great experience

Just picked up our new to us motor home today. Josh has been fantastic. From start to finish. Very happy with the process. And would recommend. Excellent communication and a thoroughly nice lad!

19 de setembro de 2025
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Resposta da Leisure World Group

Hi Helena, thank you for your kind words. Pleased to hear you've had such a positive experience with us. Please do give us a call should you need anything else down the line. Best wishes, Nick.

Classificada 5 em 5 estrelas

Motorhome Habitat Service

Motorhome Habitat Service
From booking the Motorhome to having the habitat service carried out, to collection was very professional.
The staff could not do enough and nothing was a problem.
The Motorhome was given back with all in order inside, clean and ready to drive back home.
Every member of the staff were great to deal with.
It is very hard to find such a team anywhere in any company so well done to all.
The Cafe is a great place to stop at also with good service good food and great coffee.
Will for sure book the Motorhome in asap to ensure I have the next service carried out at Leisureworld Catterick.
Thanks for looking after us so well.

17 de setembro de 2025
Opinião espontânea
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Resposta da Leisure World Group

Hi Elaine, Thank you for your wonderful feedback. We’re pleased the team looked after you so well and that your motorhome was returned clean and ready to go. It’s great to hear you enjoyed the café too! We look forward to welcoming you back for your next service and appreciate your kind words about our staff. Best wishes, Nick.

Classificada 3 em 5 estrelas

Deal or no Deal

Well clearly there were no deals to be had on a Swift 594 2024 motorhome priced at the same price as a competitor who was selling a Brand new 2025 model. Clearly they didn't want to sell it, stating they had only had it in a week. We were £500 short of the negotiated price and to be clear they weren't offering any other incentives i.e. not even an air freshener. Obviously it goes up in value the longer they have it, not. Very disappointing.

14 de setembro de 2025
Opinião espontânea
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Resposta da Leisure World Group

Thank you for your feedback. We’re sorry to hear you were disappointed with your experience. Our pricing and offers are set carefully based on stock, demand, and manufacturer guidelines, and we always aim to be as transparent as possible with customers. We appreciate your comments and will take them on board as we continue to review our sales processes. Best wishes, Nick.

Classificada 5 em 5 estrelas

Our caravan

We recently went to leisure world to have a repair on the caravan the staff were very friendly and helpful the 1person we always ask for is Sophie she is always very friendly and helpful she always dose her best to get everything done nothing is to much trouble for her ( you won’t to keep her she is worth her weight in gold she is also good at driving tractors )from BOB & JOYCE

15 de setembro de 2025
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logótipo da Leisure World Group

Resposta da Leisure World Group

Thank you, Bob & Joyce, for your lovely feedback. We’re delighted Sophie consistently looks after you so well – we’ll be sure to pass on your kind words (and her tractor skills!) We look forward to welcoming you back again soon.

Classificada 5 em 5 estrelas

Chris and his staff were great enjoyed …

Chris and his staff were great enjoyed the day . Got a few accessories for our motorhome, with a bit of a Discount, Pizza & Drink a great idea Thanks guys& gals

13 de setembro de 2025
Opinião espontânea
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Resposta da Leisure World Group

Hi Bill, Thank you for your feedback. We’re delighted you enjoyed the day, found some great accessories, and liked the pizza and drinks! We look forward to welcoming you back for another visit soon. Best wishes, Nick.

Classificada 5 em 5 estrelas

Excellent weekend. First class

Excellent weekend, I attended both days. Loved the 15% off in the shop and the service in the café was first class.
The motorhome selection was good and the prices very competitive.
All in all a great event and I will definitely attend an other one.

13 de setembro de 2025
Opinião espontânea
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Resposta da Leisure World Group

Hi Catherine, Thank you for your fantastic feedback. We’re delighted you enjoyed the weekend, the offers in the shop, and the café service. We look forward to welcoming you to our next event! Best wishes, Nick

Classificada 5 em 5 estrelas

Leisure World puts on a great show

Great service by all the staff, a lot of effort had gone in to offer a wide range of types of motor-home and caravans available to explore. Everyone was enthusiastic about the day, despite the iffy weather.

14 de setembro de 2025
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Resposta da Leisure World Group

Hi Paul, Thank you for your feedback. We’re pleased you enjoyed the day and the wide range of motorhomes and caravans on offer, despite the weather. We look forward to welcoming you back sometime soon. Best wishes, Nick.

Classificada 5 em 5 estrelas

Good experience

We were very happy and had a good experience the staff were very heloful.

14 de setembro de 2025
Opinião espontânea
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Resposta da Leisure World Group

Hi Kevin, many thanks for your review. Pleased to see you had a great experience with us. Hopefully we'll see you back soon. Best wishes, Nick.

Classificada 5 em 5 estrelas

We had a great Sunday afternoon

We had a great Sunday afternoon, we brought some friends who had never been, they were very impressed with the stock and prices, they also bought a few things for their van.
We talked with staff who always take time out without any pressure sales tactics, congratulations about great pizza, all free!

14 de setembro de 2025
Opinião espontânea
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Resposta da Leisure World Group

Hi Tony, Thank you for your feedback. We’re happy you and your friends enjoyed the afternoon, found some great bargains, and liked the pizza! We look forward to welcoming you all back again soon. Best wishes, Nick

Classificada 4 em 5 estrelas

We enjoyed looking at your stock of…

We enjoyed looking at your stock of motorhomes and vans which were mostly good prices. The accessory shop was very well stocked and also at good prices. The staff were all very helpful and polite and of course the pizza and prosecco and sit down afterwards was great. Thank you David and Lin

14 de setembro de 2025
Opinião espontânea
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Resposta da Leisure World Group

Thank you, David and Lin, for your lovely feedback. We’re pleased you enjoyed exploring our stock, found the shop well stocked, and had a great time with the pizza and prosecco. We look forward to welcoming you back again soon! Best wishes, Nick.

Classificada 5 em 5 estrelas

Brilliant day out every body was…

Brilliant day out every body was friendly plus saved nearly £200 on awning I bought plus other things see you next year all the best

13 de setembro de 2025
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Resposta da Leisure World Group

Hi Judith, Thank you for your fantastic feedback. We’re delighted you enjoyed the day, found some great savings, and felt welcomed by our team. We look forward to seeing you again soon, Nick.

Classificada 5 em 5 estrelas

Event weekend

Four months ago, we purchased our first a pre owned Burstner motorhome from Leisure World Group at Catterick and we’ve been super happy with it. The customer service from the sales staff and in the accessory store was excellent throughout the whole process. We visited again yesterday during the event weekend and topped up with accessories, that are generally at a great price already, again the staff were helpful and the extra 15% off was a true bonus. Special shout out to Josh and Clara for their excellent customer service. It also has to be said that the cafe is a great experience too!!

14 de setembro de 2025
Opinião espontânea
logótipo da Leisure World Group

Resposta da Leisure World Group

Hi David, Thank you for your fantastic feedback. We’re delighted you’re so happy with your Burstner motorhome and that Josh and Clara provided excellent service throughout. It’s great to hear you enjoyed topping up with accessories during the event and that the café added to the experience. We look forward to welcoming you back again soon!

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